英文邮件回复范文

推荐第1篇：英文假期邮件自动回复

Dear Sir/Madam,

I will be out of office for Chinese new year holiday during Feb.16th – Feb.26th 2015.

With very limited acce to email, I cannot check or reply your email in time.

If you have urgent matter to discu with me, please call me at +86-13*******

Thank you and have a nice day!

推荐第2篇：外贸邮件回复

外贸邮件回复范文：

收到客户询盘时的回复： Dear Sir,

We hereby acknowledge receipt your inquiry of XX, (products) and I just got the information form our production department, these standards are available for us.And the now pls check the quotation below: The specification you required: The length: The diameter: The material ……

The price: XX usd /pcs FOB (Tian Jin)

I hope this is the one in your favor, as an experienced company (ISO9001:2000) in the XX field for more than 20 years.And we take the opportunity seriously to cooperate with you.If you have any questions, pls feel free to contact me.I will try my best.Thanks and regards Singature

客户询盘模糊，像客户询问规格 Dear Sir,

Thanks for your inquiry of our XX (products).On Dec.10th.And we are in XX field for many years, so we are confident we can do it.But the specification you given is still lack.Such as the diameter, material, quantity and so on…, so pls can you send us the details? The drawing (CAD) is ok.

After we confirmed, we are happy to provide you with our good quality and competitive price.

Looking forward your soonest reply, Thanks and regards Singature

针对客人的讨价还价的回复 Dear Sir,

Sorry for my late reply, I discu with our bo for a long time, but regarding the price, it is near our bottom line, you know the market is changing everyday, and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation, so we allow you a 2% discount, this is the best I can do for you.

I hope that if you have the will to cooperate, pls don’t just focus on the price, the most important is the quality, I think.

If you any comments, pls let me know.Thanks and regards, Angela

这个得针对情况，如果利润真的不太高，就这样写么有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦。

应对客户的迟迟不回复的邮件： Dear Sir,

Did you receive our quotation on Dec.12th? And no reply from you.I was waiting until until all the colleagues left the office.May be you are very busy.

So pls can you take some time to give me a reply? And kindly give me some advice on XX(products)

Looking forward your reply Thanks and regards Angela

面对客户迟迟不回复 Dear Sir,

How are you these days? I am Angela from XX Company, hope you still remember me.You sent us an inquiry of XX products.And we quoted for you on Dec 12th.

Can you send me a reply which can state your advice? You know we usually keep our client’s data and advice in the achieves, so that we make special and divide plan and schedule for each client.

At the same time we can improve our service according to them, if there’s some fault and in our works.

So pls take a few time to tell me some advice on our busine.Ok? Thanks very much.

针对报价了不回复的 Dear Sir or Madam,

Hope you still remember me, I sent you quotation for XX (products) on XX (date), well maybe you are very busy, and I understand.

I review your website very carefully, and have much interests to make a start for our cooperation, to provide the best special service.

Could you give me some advice so that we can do better

Best Regards

1, Therefore we always put the quality as the first consideration 因此我们总是把质量放在第一位的

2，Would it too much to ask you to respond my question by tomorrow? 可以请你明天以前回复吗？

3，the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了

4，The validity of the quotation is about the 10 days 报价的有效期大概是10天左右

5，Moreover we keep the price costs to the costs of the production 再说，我们的紧挨个已经接近生产费用的边缘

6，Will you kindly tell the quantity you require so as to unable us to sort our the offers?

为了方便我们报价，你能告知数量吗

7, you should take the quantity into consideration 你必须考虑到数量

8，We may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格 9，I’d like to tell you what I think about that 我想告诉你一些我的想法

10，But consider the quality, our price is quite reasonable 如果考虑到质量，我们的报价是很合理的

收到来信：

I have just received your kind letter.

I was very happy/glad/delighted/pleased to receive your letter yesterday morning.Your kind letter of Saturday arrived this morning 久未通信

Pls pardom me long in writing to you

I must apologize for not having written to you previously 未及时回信

I apologize for the delay in my reply

I apologize for being a day late with the delay reply to you Having lost your last mail, I have not been able to reply sooner 久无音信

I have not heard a word you for a long time There has been no news from you for ages

As I have not heard of you for long, I feel anxious 表示歉意难过：

Pls accept my sincerest apologies for the inconvenience I fear we caused you 遇到不好的事情

I have deeply grieved to hear the death of your father

I was most distre to learn from your letter of the illne of your father 谈谈开发信的事情

还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵

其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时还希望帮到比我还新的朋友，前辈不要拍我板砖哦。

发开发信要先找到邮箱，至于找邮箱呢，我觉得至今用的比较顺手的是各国邮箱的后缀(自己搜一下，太长了不好发上来)和一些好的黄页，有些朋友反映用邮箱后缀找不到，那是因为你要分析一下你们的产品在哪里很畅销，用的比较多。比如我们的产品水井管在沙特等中东产石油的地方用的多，那么就那些国建的公共邮箱后缀，搜出来比较多。 其实我觉得开发信这个东西就像我们国内做电话销售一样，我想每个外贸人都很讨厌每天一大堆的网络推广电话，我想老外和我们应该是一样的心情。所以我觉得做外贸的不容易的，每天辛辛苦苦找邮箱发开发信息，而且还被人讨厌，看都没看就删了。有的说喜欢简短的开发信，有的喜欢有点专业性的比较长一点开发信，至于到底怎么样，我有两种版本经常换着发，要多多准备几封进行追踪，邮箱最好设上阅读回执，对有阅读回执的邮件进行追踪，几

周几个月时不时的骚扰一下。要用不同的版本，要不发一样的，看不看都删了，没什么新意。我开发信的内容很大众化就不贴上来了。呵呵

还有一点是开发信是主题，反正我不喜欢什么how are you, hi, my friend,什么的，就用产品名称，或者用RE:貌似比较有效果，呵呵，还有可以突发奇想，比如有一天我用的标题是your water need treatment,（我们做水处理过滤产品的）结果发过去一会就有人回复说介绍一下详细的catalog什么的。当然可能是运气什么的 发开发信需要坚持，不要没有效果就放弃后再抱怨怎么没效果啊没效果啊，因为开发信本身的是一个概率问题，成功率本身就比较低的。所以那句话叫什么来着广撒网才能网大鱼。前辈的话是有道理的。

What’s wrong withy you, you look depreed

Something went wrong.情况不秒啊（出了问题/麻烦）。 You are welcome, you deserve it.Not necearily.不见得

I am embraed to take so many gifts

Embraed还可以指别人给你难堪而感到尴尬You scolded me in public, I am embraed I don’t deserve this/I am flattered.我不敢当 As for a leave/ I ask to use a sick leave today

Let’s get down to busine.It’s late, let’s get down to busine时候不早了，让我们谈正事吧。

1.无法提供客户想要的产品时回复

Dear

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to exceive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commiion 2%.

Please visit our catalog at http://www.daodoc.com for more information on this item.If you find the product acceptable, please email us as soon as poible.

Sincerely,

2.对客户一般讯盘的三种回复

Dear Mr.Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports.Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer.

As you are aware that there has lately been a large demand for the above commodities.Such growing demand will likely result in increased prices.However you can secure these prices if you send us an immediate reply.

Sincerely,

Dear Mr.Jones:

We thank you for your letter dated April 8 inquiring about our leather

handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C iued by your first cla bank in our favor upon signing Sales Contract.

We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.

If we can be of any further help, please feel free to let us know.Customers\' inquiries are always meet with our careful attention.

Sincerely,

Re: SWC Sugar

Dear Sirs,

We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.

To comply with your request, we are offering you the following:

1.Commodity: Qingdao Superior White Crystal Sugar.

2.Packing: To be packed in new gunny bag of 100kgs.each.

3.Quantity: Ten thousand (10000) metric tons.

4.Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.

5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.

6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.

Please note that we do not have much ready stock on h

and.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.

We are awaiting your reply.

Sincerely,

3.客户向我们发出关于一个物品的讯盘后我们发的还盘

Dear :

Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product \"toaster\".

We\'ve enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely,

4.对新客户想和我们建立合作关系的还盘

Dear Mr.Jones:

We have received your letter of 9th April showing your interest in our complete product information.

Our product lines mainly include high quality textile products.To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http://xxxxxxxxxx.alibaba.com which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,.

Mark Li

推荐第3篇：外贸邮件回复

收到客户询盘时的回复：

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required: The length: The diameter: The material ........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards

签名

客户询盘模糊，向客户询问规格

Dear sir,

Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards

签名

针对客户的讨价还价的回复

Dear sir,

Sorry for my late reply,i discu with our bo for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.

I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.

If you any comments ,pls let me know. Thanks and regards Angela

这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦

应对客户的迟迟不回复的邮件: Dear sir,

Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office.May be you are very busy.

So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)

Look forward your reply Thanks and regards Angela

面对客户迟迟不回复

Dear sir,

How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.

Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.

At the same time we can improve our service according to them,if there’s some fault and in our works.

So pls take a few time to tell me some advice on our busine.ok?thanks very much.

针对报价了不回复的

Dear sir or madam,

Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.

I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.

Could you give me some advice so that we can do better

Best regards

1、therefor we always put the quality as the first consideration 因此我们总是把质量放在第一位的

2、would it too much to ask you to respond my question by tomorrow? 可以请你在明天以前回复吗

3、the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了

4、the validity of the quotation is about the 10days 报价的有效期大概是十天左右

5、moreover we keep the price close to the costs of the production. 再说，我们的价格已经接近生产费用的边缘

1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 为了方便我们报价，你能告知数量吗，

2、you should take the quality into consideration 你必须考虑到质量问题

3、we may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格

4、i ’d like to tell you what i think about that 我想告诉你一些我的想法

5、but consider the quality ,our price is quite reasonable. 但是考虑到质量，我们的报价是很合理的

一些实用英语系列：

收到来信：

1、i have just received your kind letter.

2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.

3、your kind letter of saturday arrived this morining 久未通信：

1、pls pardon me long in writing to you

2、i must apologize for not having written to you previously

未及时回信

1、i apologize for the delay in my reply

2、i apologize for being a day late with the delay reply to you

3、having lost your last email ,i have not been able to reply sooner 久无音信：

1、i have not heard a word you for a long time

2、there has been no news from you for ages

3、As i have not heard of you for long,i feel anxious 表示歉意难过：

pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情

1、i have deeply grieved to hear the death of your father

2、i was most distre to learn from your letter of the illne of your father

谈谈开发信的事情

还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵

其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

发开发信要先找邮箱，至于找邮箱呢，我觉得至今用的比较顺手的是用各国邮箱的后缀（自己搜一下，太长了不好发上来）和一些好的黄页，有些朋友反映用邮箱后缀找不到，那是因为你要分析一下你们的产品在哪里很畅销，用的比较多。比如我们的产品水井管在沙特 等中东产石油的地方用的多，那么就那些国家的公共邮箱后缀，搜出来比较多。

其实我觉得开发信这个东西就像我们国内做电话销售一样，我想每个外贸人都很讨厌每天一大堆的网络推广电话，我想老外和我们应该是一样的心情。所以我觉得做外贸的不容易的，每天辛辛苦苦找邮箱发开发信，而且还被人讨厌，看都没看就删了。有的说喜欢简短的开发信，有的喜欢有点专业性的比较长一点的开发信，至于到底怎么样，我有两种版本经常换着发，要多多准备几封进行追踪，邮箱最好设上阅读回执，对有阅读回执的邮件进行追踪，几周几个月时不时的骚扰一下。要用不同的版本，要不发一样的，看不看都删了，没什么新意。我开发信的内容很大众化就不贴上来了。呵呵

还有一点是开发信得主题，反正我不喜欢什么how are you，Hi，my friend，什么的，就用产品名称，或者用RE：貌似比较有效果，呵呵，还有可以突发奇想，比如有一天我用的标题是your water need treatment,（我们做水处理过滤产品的）结果发过去一会就有人回复说介绍一下详细catalog 什么的。当然可能是运气什么的

发开发信需要坚持，不要没有效果就放弃然后再抱怨怎么没效果啊没效果啊，因为开发信本身的是一个概率问题，成功率本身就比较低的。所以那句话叫什么来着 广撒网才能网大鱼。前辈的话是有道理的。

有时间我整理一下自己的邮件或者用的好的黄页再分享给大家，呵呵先写到这吧，有时间再写，不能一下午光更新，呵呵

spoken English

）Ｓomething went wrong.情况不妙啊(出了问题/麻烦).内似的表达有:\"There is something wrong with sth\".什么出了麻烦/有毛病等.例如:What ’s wrong with you, you look depreed--你看上去很消沉,发生什么事了

2)You are welcome,you deserve it.不客气,应该的!\"deaerve\"(v)-应该得,值得.

3)Not necearily.不见得.这个短语在日常生活中用得较多.请牢牢记住,很实用的!

4)I am embarraed to take so many gifts.拿这么多的礼物我真不好意思(意思是--你送我这么多礼物真不好意思.当然\"embarraed\"还可以指\"别人给你难堪而感到尴尬的意思\".例如:You scolded me in public,I am embarraed!---你在公共场合训我真让我感到尴尬.

5)I don’t deserve this/I am flattered.我不敢当(意思是你太夸我了)\"Flatter\"(v)---吹捧,奉承,过分夸奖等.

6)The game came out even.比赛不分胜负.\"even\"扯平的,互不相让的\"

7)Ask for a leave/I ask to use a sick leave today.请假/请病假

8)I told you (early).我不是早就告诉你了/我不是早说了!

9)It ’s better than nothing.总比没有好! 这句非常实用,用来安慰别人是非常漂亮的句子!

10)Let’s get down to busine.我们谈正事吧/我们转入正题吧!\"It’s late,let’s get down to busine\".---时候不早了,让我们谈正

Hi Lesley:

Hope you still remember me,i sent you quotation for aluminium sulphate on aluminium sulphate,well maybe you are very busy,and i understand.

I review your websit edithsoaps.wozaonline.co.za/ very carefully, and have much interests to make a start for our cooperation,to provide the best special service and price.

Could you give me some advice so that we can do better,The suitable samples can be sent to you for your reference.

Looking forward to your prompt reply.

Best Regards Yanhuizhang Shandong Sanfeng Group Co.,Ltd

推荐第4篇：邮件回复(人人)

Email 中的固定的客套表达 中的固定的客套表达~~ 需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。希望邮件的开 头、结尾、一些客套的话能有不同的表达~~ 邮件的开头 感谢读者是邮件开场白的好办法。 感谢您的读者能让对方感到高兴， 特别是之后你有事 相求的情况下会很有帮助。 Thank you for contacting us.如果有人写信来询问公司的服务， 就可以使用这句句子开 头。向他们对公司的兴趣表示感谢。 Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定 记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.” Thank you for providing the requested information.如果你询问某人一些信息，他们花 了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。 Thank you for all your aistance.如果有人给了你特别的帮助，那一定要感谢他们！ 如果你想对他们表示特别的感激， 就用这个句子， truly appreciate … your help in resolving “I the problem.”Thank you raising your concerns.就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。 这样你能表现出你对他们的认真态度表示尊重及感激。 同时， 你也可以使用， “Thank you for your feedback.” 在邮件的结尾 在邮件开头表示感谢一般是表示对对方过去付出的感谢， 而在邮件结尾处表示感谢是对 将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。 Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示 感谢。 Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来 可能的帮助表示感谢。 Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那 就使用这句句子吧。 Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的 话，就用这封邮件结尾。 Thank you again for everything you\'ve done.这句句子可以用在结尾，和以上有所 不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你 可以着重再次感谢你们的付出。 十种场合的表达 1.Greeting meage 祝福 Hope you have a good trip back.祝旅途愉快。 How are you? 你好吗? How is the project going? 项目进行顺利吗? 2.Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和 Brown 小聚一下,你和 Ben 有没有空? I would like to hold a meeting in the afternoon about our development pl

anning for the project A.今天下午我建议我们就 A 项目的发展计划开会讨论一下。 We’d like to have the meeting on Thu Oct 30.Same time.十月三十号(周四),老时间,开会。 Let’s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。 I want to talk to you over the phone regarding iues about report development and the XXX project.我想跟你电话讨论下报告进展和 XXX 项目的情况。 3.Seeking for more information/feedbacks/suggestions 咨询信息 反馈/建议 咨询信息/反馈 建议 反馈 Should you have any problem acceing the folders, please let me know.如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon.期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments.请随意提出您的建议。 Any question, please don’t hesitate to let me know.有任何问题,欢迎和我们联系。 Any question, please let me know.有任何问题,欢迎和我们联系。 Please contact me if you have any questions.有任何问题,欢迎和我们联系。 Please let me know if you have any question on this.有任何问题,欢迎和我联系。 Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user’s behavior.您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/iue.如果可以,我希望你能负责这件事情。 4.Give feedback 意见反馈 Please see comments below.请看下面的评论。 My answers are in blue below.我的回答已标蓝。 I add some comments to the document for your reference.5.Attachment 附件 I enclose the evaluation report for your reference.我附加了评估报告供您阅读。 Attached please find today’s meeting notes.今天的会议记录在附件里。 Attach is the design document, please review it.设计文档在附件里,请评阅。 For other known iues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。 6.Point listing 列表 Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….Some known iues in this release:1…….2…….声明中涉及的一些问题:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我

我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/iues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1…… 2…… 目前数据如下: 1…… 2…… Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题 I have some questions about the report XX-XXX 我对 XX-XXX 报告有一些疑问。 For the aignment ABC, I have the following questions:… 就 ABC 协议,我有以下几个问题:…… 8.Proposal 提议 For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议…… I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。 Achievo team suggest to adopt option A to solve outstanding iue…… Achievo 团队建议应对突出问题采用 A 办法。 9.Thanks note 感谢信 Thank you so much for the cooperation 感谢你的合作! Thanks for the information 谢谢您提供的信息! I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。 Thank you for your attention! Thanks to your attention! 谢谢关心! Your kind aistance on this are very much appreciated.我们对您的协助表示感谢。 Really appreciate your help! 非常感谢您的帮助! 10.Apology 道歉 I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉! I apologize for the late asking but we want to make sure the correctne of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。 以上是找到的一些， 的地方，恳求指正，灰常灰常感谢~~~ 以上是找到的一些，不 native 的地方，恳求指正，灰常灰常感谢 Broaden Your Circles~~

推荐第5篇：外贸邮件回复

要样品和问目标价格。

in order to quote you a consideable price,we have to know more detail about this product.if you do not mind,pls send me a sample and attached your anticipated price or target price

推荐第6篇：英文邮件

这样写英文Email,对方会感觉你很有礼貌，很有风度，很想帮助你～～～

需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。希望邮件的开头、结尾、一些客套的话能有不同的表达~~ 邮件的开头

感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。

Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。

Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.”

Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。

Thank you for all your aistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate … your help in resolving the problem.”Thank you raising your concerns.

就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” 在邮件的结尾

在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。

Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。

Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。

Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。

Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。

Thank you again for everything you\'ve done.这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。 十种场合的表达 1.Greeting meage 祝福

Hope you have a good trip back.祝旅途愉快。 How are you? 你好吗? How is the project going? 项目进行顺利吗? 2.Initiate a meeting 发起会议

I suggest we have a call tonight at 9:30pm (China Time) with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。 We’d like to have the meeting on Thu Oct 30.Same time.十月三十号(周四),老时间,开会。

Let’s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。

I want to talk to you over the phone regarding iues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。

3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Should you have any problem acceing the folders, please let me know.如果存取文件有任何问题请和我联系。

Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon.期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments.请随意提出您的建议。

Any question, please don’t hesitate to let me know.有任何问题,欢迎和我们联系。 Any question, please let me know.有任何问题,欢迎和我们联系。

Please contact me if you have any questions.有任何问题,欢迎和我们联系。

Please let me know if you have any question on this.有任何问题,欢迎和我联系。

Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user’s behavior.您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/iue.如果可以,我希望你能负责这件事情。 4.Give feedback 意见反馈 Please see comments below.请看下面的评论。

My answers are in blue below.我的回答已标蓝。

I add some comments to the document for your reference.5.Attachment 附件

I enclose the evaluation report for your reference.我附加了评估报告供您阅读。

Attached please find today’s meeting notes.今天的会议记录在附件里。

Attach is the design document, please review it.设计文档在附件里,请评阅。

For other known iues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。 6.Point listing 列表

Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….

Some known iues in this release:1…….2…….声明中涉及的一些问题:1…….2…….

Our team here reviewed the newest SCM policy and has following concerns:1…….2…….

我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/iues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1…… 2……

目前数据如下: 1…… 2……

Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题

I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。

For the aignment ABC, I have the following questions:… 就ABC协议,我有以下几个问题:…… 8.Proposal 提议

For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议……

I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。

Achievo team suggest to adopt option A to solve outstanding iue…… Achievo团队建议应对突出问题采用A办法。 9.Thanks note 感谢信

Thank you so much for the cooperation感谢你的合作! Thanks for the information 谢谢您提供的信息! I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。 Thank you for your attention! Thanks to your attention! 谢谢关心! Your kind aistance on this are very much appreciated.我们对您的协助表示感谢。 Really appreciate your help! 非常感谢您的帮助! 10.Apology 道歉

I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉! I apologize for the late asking but we want to make sure the correctne of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。

外企工作邮件100句~很实用！ 来源： 赵亮的日志

1.I am writing to confirm /enquire/inform you...我写信时要确认/询问/通知你。。。

2.I am writing to follow up on our earlier decision on the marketing campaign in Q2.我写信来追踪我们之前对于第二季度营销活动的决定。

3.With reference to our telephone conversation today...关于我们今天在电话中的谈话。。。

4.In my previous e-mail on October 5...先前在10月5日所写的信。。。

5.As I mentioned earlier about...如我先前所提及关于。。。

6.as indicated in my previous e-mail...如我在先前的信中所提出。。。

7.As we discued on the phone...如我们上次在电话中的讨论。。。

8.from our decision at the previous meeting...如我们在上次会议中的决定。。。

9.as you requested/per your requirement...按照你的要求。。。

10.In reply to your e-mail dated April 1，we decided...回答你在4月1日写的信，我们决定。。。

11.This is in response to your e-mail today.这是针对你今天早上来信的回复。 12.As mentioned before, we deem this product has strong unique selling points in china.如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。

13.As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending iues of our agreement.追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。

14.I received your voice meage regarding the subject.I’m wondering if you can elaborate i.e.provide more details.我收到你关于这个主题的留言。我想你是否可以再详尽说明，也就是再提供多一点细节。

15.Please be advised/informed that...请被告知。。。

16.Please note that...请注意。。。

17.We would like to inform you that...我们想要通知你。。。

18.I am convinced that...我确信。。。

19.We agree with you on...我们同意你在。。。

20.With effect from 4 Oct., 2008...从2008年10月4日开始生效。。。

21.We will have a meeting scheduled as noted below...我们将举行一个会议，时间表如下。

22.Be aured that individual statistics are not disclosed and this is for internal use only.请确保个人信息不会外泄且只供内部使用。

23.I am delighted to tell you that...我很高兴地告诉你。。。

24.We are pleased to learn that...我们很高兴得知。。。

25.We wish to notify you that...我们希望通知你。。。

26.Congratulation on your...恭喜您关于。。。

27.I am fine with the proposal.我对这份提桉没意见。

28.I am pleased to inform you that you have been accepted to join the workshop scheduled for 22-24 Nov,2008.我很高兴地告诉你，你已经被同意参加2008年11月22-24日的研讨会。

29.We are sorry to inform you that...我们很抱歉地通知你。。。

30.I’m afraid I have some bad news.我恐怕要带来一些坏消息。

31.There are a number of iues with our new system.我们的新系统有些问题。

32.Due to circumstances beyond our control...由于情况超出我们所能控制。。。

33.I don’t feel too optimistic about...我觉得不太乐观关于。。。

34.It would be difficult for us to accept...我们很难接受。。。

35.Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed.很不幸地，我必须这么说，自从收到你关于这个主题的询问，我们的看法都没有改变。

36.We would be grateful if you could...我们会很感激如果你可以。。。

37.I could appreciate it if you could...我会很感激如果你可以。。。

38.Would you please send us…? 可否请你寄给我们…？

39.We need your help.我们需要你的帮助。

40.We seek your aistance to cascade/reply this meage to your staff.我们请求你的帮助，将此信息传达给你们的员工。

41.We look forward to your clarification.我们期待你的澄清。

42.Your prompt attention to this matter will be appreciated.您能立即注意此事，我们将非常感激。

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43.I would really appreciate meeting up if you can spare the time.Please let me know what suits you best.如果您能抽出时间，我希望能与你见面，请让我知道您最适合的时间。

44.Please give us your preliminary thoughts about this.请让我知道你对于这件事情初步的想法。

45.Would you please reply to this e-mail if you plan to attend? 请您回信如果您计划参加？

46.Please advise if you agree with this approach.请告知是否你同意这个方法。

47.Could you please let me know the status of this project? 请让我知道这个计划的进度？

48.If poible, I hope to receive a copy of your proposal when it is finished.如果可能，当你完成提桉，我希望能收到一份复本。

49.I would appreciate it very much if you would send me your reply by next Monday.如果能在下周一前收到您的答复，我将非常感激。

50.Hope this is OK with you.If not, let me know by e-mail ASAP.希望您对此没有问题，如果不行，请利用电子邮件尽快让我知道。

51.Could you please send me your replies to the above questions by the end of June? 请您在6月份前答复我上述问题好吗？

52.May I have your reply by April 1, if poible? 如果可能，我可否在4月1日前收到您的答复？

53.If you wish, we would be happy to...如果你希望，我们很乐意。。。

54.Please let me know if there’s anything I can do to help.请让我知道任何我可以帮得上忙的地方。

55.If there’s anything else I can do for you on/regarding this matter, please feel free to contact me at any time.对于这件事，如果还有任何我能帮得上忙的地方，请不要客气，随时与我联络。

56.If you want additional recommendations on this, please let us know and we can try to see if this is poible.如果关于此事你需要额外的建议，请让我们知道，我们会尝试看看是否可能。

57.I’m just writing to remind you of...我只是写信来提醒您。。。

58.May we remind you that...? 我们想要提醒您。。。

59.I am enclosing...我附上。。。

60.Please find enclosed...请查阅附件。。。

61.Attached hereto...附件是关于。。。

62.Attached please find the most up-to-date information on/regarding/concerning… 附上关于某某的最新资料…

63.Attached please find the draft product plan for your review and comment.附上产品计划书的草稿，请审查及评价。

64.If you have any further questions, please feel free to contact me.如果你有任何问题，请不要客气与我联络。

65.I hope my clarification has been helpful.希望我的说明是有帮助的。

66.Please feel free to call me at any time, I will continually provide full support.请随时跟我联络，我会持续地提供全程支援。

67.Please let me know if this is suitable.请让我知道这是否恰当。

68.Looking forward to seeing you soon.期待很快能见到你。

69.We look forward to hearing from you soon.我们期待很快能得到您的回复。

70.Hope this is clear and we are happy to discu this further if neceary.希望上述说明很清楚，如有必要，我们很乐意再进一步讨论。

71.I look forward to receiving your reply soon.我期待很快能收到你的回复。

72.Looking forward to receiving your comments in due course.期待在预期的时间收到你的反馈。

73.I’ll keep you posted.我会与你保持联络。

74.Please keep me informed on the matter.请随时让我知道这件事的发展。

75.For any comments/suggestions, please contact Nadia at 2552-7482.任何评价或建议，请打电话2552-7482联络Nadia。

76.I would like to apologize for...我想就。。。道歉。。。

77.I apologize for the delay in...对于。。。的耽搁，我深感抱歉。

78.We are sorry for any inconvenience caused.对于产生任何不便，我们感到抱歉。

79.I am sorry for any inconvenience this has caused you.对于造成你的任何不便，我感到抱歉。

80.I’m sorry about last time.关于上次的事我很抱歉。

81.We apologize for not replying you earlier.对于未能早一点回信给你，我们感到抱歉。

82.I’m really sorry about this.关于这件事，我真的很抱歉。

83.Sorry, I’m late in replying to your e-mail dated Monday, April 1.抱歉，太迟回您在4月1日（星期一）发给我的邮件。

84.We apologize for the delay and hope that it doesn’t inconvenience you too much.我们为耽搁道歉，希望不会给您带来太多的不便。

85.Hoping that this will not cause you too much trouble.希望不会为您带来太多的麻烦。

86.Sorry if my voice meage is not clear enough.如果我的电话留言不够清楚,我深感抱歉.

87.Thank you for your help.谢谢你的帮助。

88.I appreciate very much that you...我非常感激你。。。

89.I truly appreciate it.我真的很感激。

90.Thank you for your participation.谢谢你的参加。

91.Thank you so much for inviting me.非常感谢你要请我。

92.Congratulations to all of you and thanks for your efforts.恭喜各位并谢谢各位的努力。

93.Your understanding and cooperation is greatly/highly appreciated.很感激你的理解及合作。

94.Your prompt response will be most appreciated.很感激你快速的答复。

95.Once again, thank you all for your commitment and support.再一次感谢你的承诺及支持。

96.Thanks for your input/clarification/meage.谢谢你的投入/澄清/信息。

97.Any comments will be much appreciated.对于您的任何建议，我将非常感激。

98.Thank you very much for everything you’ve done for me.谢谢你为我做的一切。

99.I would appreciate your kindest understanding with/regarding this matter.我很感激你对这件事情的理解。

100.Please convey my thanks to all the staff involved, they certainly did an excellent job.请表达我的谢意给那些有关的同仁，他们真的干得很好

推荐第7篇：英文邮件

You\'ve got a mail！ 写英文邮件是技术活

你有没有想过，收发E-mail占用了你多少工作时间？留意过的人都知道那是一个不小的百分比，足见E-mail的重要性。写英文邮件是个技术活，首要的任务就是搭起E-mail的“骨架”，然后根据具体情况具体加进“血和肉”。

开场白也很有门道： 正规写法,如学校写给Harry Potter,就是Dear Mr.Potter, 熟人写法，如小天狼星写给Harry Potter,就是Dear Harry,

亲密写法，如赫敏写给Harry Potter,就是Hi Harry,

不知名写法，如Harry Potter写给学校，就是To whom it may concern,

如果是回复邮件，可以先表谢意： Thank you for your prompt reply.Thanks for getting back to me.感谢你的回复！

Thank you for contacting our company.

感谢联系我们。

如果是发送邮件，直接切入主题： I am writing to enquire about… 我想问一下……

I am writing in reference to… 关于……我想说……

为了使正文简洁、有条理，可以

用：

连接词如first、second、next、finally

数字如1．2．3．4． 项目符号如●

补充，二次感谢或期待回信： Thank you for your patience and cooperation.

谢谢你的耐心和配合。 I look forward to hearing from you.

期待你的回信。

If you have any other questions please feel free to contact me.If you have any questions or concerns, don\'t hesitate to let me know.

如有任何问题，请随时联系我。 结束语 Best regards, Sincerely, Cheers,

推荐第8篇：Ebay邮件回复范本

邮件回复范本

一、未收到货

1．美国国内定单有出货单号，（3-5天）

the usps only provide a delivery confirmation number instead of tracking number.therefore, the pakcage may not get updating even it is already on the ways, please wait 3 days more, if you do not receive it in 3 days, please email me back

2．美国国内定单有出货单号，（5-7天）

this order is shipped out right after you paid.however, the usps do not provide a tracking number instead of the delivery confirmation number.

if you don\'t receive the item in 10 days since you paid.we will believe the item is lost in transporation.and we will give u refund or resend another one to as you like.

3．美国国内定单有出货单号，（7-10天）

i understand it has been a while since you placed the orders from us, we have no idea just like u why the usps tracking info does not updated it at all.we will aume your package is lost, do you want to us either refund you or resend another one to u.

4．因缺货而延迟发货的定单 （10天以上）

we contacted with the usps immediately after you told us the shipping updatus has not been updating.i was told that the package is mishand in their warehouse.after we filed up a claim, it is on the right track now.sorry again

5．低价值无跟单号产品，客户未收到货

because this item under $5, it shipped with out delivery confirmation number.it is hard for us to deal with this transaction since it is under 5 dollar and the cost by usps first cla mail is cost more than 2 dollar.so we have no choice to ship it out by usps first cla letter.we have no reason to cheat on 3 dollar.we definitly shipped it out but we can not track on it.

6．显示已送到，实际未收到

I see that the tracking information says the shipment has been delivered.but it looks like it was mi delivered.that is not our fault.Some of our customer got the same trouble and they can find the package by contact the local post office or their neighbour

7．国际包裹

No tracking info for first cla or priority mail.A customs declaration number LNXXXXUS will be displayed in your order.it usually take 14-21 busine day to Canada, and EU countries, and 21-30 busine day to other countries.please contact us when you do not receive your item within this range only.otherwise, we will ask you to keep waiting.

it is international shipping, so the package may be stuck in the customs, please wait a few more days.thank u

二、收到货与描述不符

1． 数量不对，漏发工具等。重新安排发货

I am sorry for this iue, we are going to resend the miing items to u.the tracking# is xxxxxxxxx

2． 发错货，请客户退回。重新安排发货

i am apologize for this iue.please return the item back to us by following instruction at http://return.phiconnect.com/id/techtreasure, and write ra# on the box.please use first cla mail, and add tracking number on it.the item must be returned in good package.we will resend a new one to u as soon as we receive the delivery confirmation number from u.please also show me a picture of the item you received to help us to identify the problem.thanks

3． 产品有缺陷，可以使用。与客户商量部分退款

4． 产品有缺陷，影响使用。退回重新安排发货或退款

5． 产品不工作。 退回重新安排发货或退款

6． 可能是欺诈的客户。 退回重新安排发货或退款

all the items have our own marks, and they are been double checked to ship.i would like to get this item back to identify the problem.if we have shipped the wrong item, I will iue full refund to you.

7．可能在安装中损坏的产品。 退回重新安排发货或退款

All of our items are fully tested.However, we recommend our customer check the qaulity and tested funcationality of the parts in the motherboard first instead of installing it.because warrenty will be expired if the item is returned at broken or installed condition.

We offer exchange or refund to all of items come as broken, factory defective, or different with the item description.the customer must return the item back to us first in order to receive the exchange or refund.no exception!! we will physically inspect this defective parts.if there is no any man-made damage such as broken ribbon which is caused in installing.we will iue full refund to you if this parts is damage by installing, we will take a few picture to you, so you can file a claim with repair center.if you think this is fair, please go ahead to return it back to us.thank u

8．退货扣运费，客户有意见

sent the exactly item what you order from us, if you do not want to keep it.it is fine to us to accept your return.however, we only charge you $2.5 to cover our shipping cost since we have no fault in this transaction compared to other seller charge percent of restock fees.if you think this is not fair, please email us back

9．不肯退货的客户

the manufacture offer warranty to this parts.if you return the item back to us, we will get full refund from the manufacture, so we prefer you return this item back to us, and we will iue full refund to you

推荐第9篇：如何回复工作邮件

“在商务交往中要尊重一个人，首先就要懂得替他节省时间”，电子邮件礼仪的一个重要方面就是节省他人时间，只把有价值的信息提供给需要的人。

要区分To和CC还有BCC（区分收件人、抄送人、秘送人）

1.To的人是要受理这封邮件所涉及的主要问题的，理应对邮件予以回复响应。（收件者：就具体某项工作而已，一般指直接处理者、需要跟进者、需要回复者）

2.而CC的人则只是需要知道这回事，CC的人没有义务对邮件予以响应，当然如果CC的人有建议，当然可以回Email.（抄送：指只需要知道，例如：上级、其他相关需知道的部门的同事）

3.而BCC是秘送，即收信人是不知道你发给了BCC的人了的。这个可能用在非常规场合。

4.TO，CC中的各收件人的排列应遵循一定的规则。比如按部门排列；按职位等级从高到低或从低到高都可以。适当的规则有助于提升你的形象！

5.只给需要信息的人发送邮件，不要占用他人的资源

6、转发邮件要突出信息

在你转发消息之前，首先确保所有收件人需要此消息。除此之外，转发敏感或者机密信息要小心谨慎，不要把内部消息转发给外部人员或者未经授权的接收人。

如果有需要还应对转发邮件的内容进行修改和整理，以突出信息。不要将RE了几十层的邮件发给他人，让人摸不着头脑。 关于主题

主题是接收者了解邮件的第一信息，因此要提纲挈领，使用有意义的主题行，这样可以让收件人迅速了解邮件内容并判断其重要性。

1.一定不要空白标题，这是最失礼的

2.标题要简短，不宜冗长，不要让Outlook用„才能显示完你的标题

3.标题要能真反映文章的内容和重要性，切忌使用含义不清的标题，如“王先生收”

4.一封信尽可能只针对一个主题，不在一封信内谈及多件事情，以便于日后整理

5.可适当用使用大写字母或特殊字符（如“*！”等）来突出标题，引起收件人注意，但应适度，特别是不要随便就用“紧急”之类的字眼。

6.回复对方邮件时，可以根据回复内容需要更改标题，不要RERE一大串。关于称呼与问候

1.恰当地称呼收件者，拿捏尺度

邮件的开头要称呼收件人。这既显得礼貌，也明确提醒某收件人，此邮件是面向他的，要求其给出必要的回应；在多个收件人的情况下可以称呼大家、ALL.

如果对方有职务，应按职务尊称对方，如“x经理”；如果不清楚职务，则应按通常的“x先生”、“x小姐”称呼，但要把性别先搞清楚。

不熟悉的人不宜直接称呼英文名，对级别高于自己的人也不宜称呼英文名。称呼全名也是不礼貌的，不要逮谁都用个“Dearxxx”，显得很熟络。

2.Email开头结尾最好要有问候语

最简单的开头写一个“HI”，中文的写个“你好”；结尾常见的写个BestRegards，

中文的写个“祝您顺利”之类的也就可以了。

俗话说得好，“礼多人不怪”，礼貌一些，总是好的，即便邮件中有些地方不妥，对方也能平静的看待。 关于正文

1.Email正文要简明扼要，行文通顺

Email正文应简明扼要的说清楚事情；如果具体内容确实很多，正文应只作摘要介绍，然后单独写个文件作为附件进行详细描述。

正文行文应通顺，多用简单词汇和短句，准确清晰的表达，不要出现让人晦涩难懂的语句。最好不要让人家拉滚动条才能看完你的邮件，千万不要学唐僧。

2.注意Email的论述语气

根据收件人与自己的熟络程度、等级关系；邮件是对内还是对外性质的不同，选择恰当的语气进行论述，以免引起对方不适。

尊重对方，请、谢谢之类的语句要经常出现。

电子邮件可轻易地转给他人，因此对别人意见的评论必须谨慎而客观。“邮件门”就是深刻的教训！

3.Email正文多用1234之类的列表，以清晰明确。

如果事情复杂，最好

1、

2、

3、4的列几个段落进行清晰明确的说明。保持你的每个段落简短不冗长，没人有时间仔细看你没分段的长篇大论。

4.一次邮件交待完整信息

最好在一次邮件中把相关信息全部说清楚，说准确。不要过两分钟之后再发一封什么“补充”或者“更正”之类的邮件，这会让人很反感。

5.尽可能避免拼写错误和错别字，注意使用拼写检查

这是对别人的尊重，也是自己态度的体现。如果是英文Email，最好把拼写检查功能打开；如果是中文Email，注意拼音输入法带给你的弱智同音别字。

在邮件发送之前，务必自己仔细阅读一遍，检查行文是否通顺，拼写是否有错误。

6.合理提示重要信息

不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不住重点，影响阅度。

7.合理利用图片，表格等形式来辅助阐述

对于很多带有技术介绍或讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐述，收件人一定会表扬你的体贴。

8.不要动不动使用：）之类的笑脸字符，在商务信函里面这样显得比较轻佻

Busine Email不是你的情书，所以：）之类的最好慎用。只用在某些你确实需要强调出一定的轻松气氛的场合，比如现在-：） 附件

1.如果邮件带有附件，应在正文里面提示收件人查看附件

2.附件文件应按有意义的名字命名，不可用外星人才看懂的文件名

3.正文中应对附件内容做简要说明，特别是带有多个附件时

4.附件数目不宜

超过4个，数目较多时应打包压缩成一个文件

5.如果附件是特殊格式文件，因在正文中说明打开方式，以免影响使用

6.如果附件过大（不宜超过2MB），应分割成几个小文件分别发送， 语言的选择和汉字编码

1.只在必要的时候才使用英文邮件

英文邮件只是交流的工具，而不是用来炫耀和锻炼英文水平的。如果收件人中有外籍人士，应该使用英文邮件交流；如果收件人是其他国家和地区的华人，也应采用英文交流，由于存在中文编码的问题，你的中文邮件在其他地区可能显示成为乱码天书。

2.尊重对方的习惯，不主动发起英文邮件

如果对方与你的邮件往来是采用中文，请不要自作聪明的发送英文邮件给他；如果对方发英文邮件给你，也不要老土的用中文回复。

3.对于一些信息量丰富或重要的邮件，建议使用中文。你很难保证你的英文表达水平或收件人中某人的英文理解水平存在问题，而影响邮件所涉及问题的解决。

4.选择便于阅度的字号和字体

中文老实点用宋体或新宋体，英文就用Verdana或Arial字型，字号用五号或10号字即可。这是经研究证明最适合在线阅度的字号和字体。不要用稀奇古怪的字体或斜体，最好不用背景信纸，特别对公务邮件。 结尾签名

每封邮件在结尾都应签名，这样对方可以清楚的知道发件人信息。虽然你的朋友可能从发件人中认出你，但不要为你的朋友设计这样的工作。

1.签名信息不宜过多

电子邮件消息末尾加上签名档是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息，但信息不宜行数过多，一般不超过4行。你只需将一些必要信息放在上面，对方如果需要更详细的信息，自然会与你联系。

引用一个短语作为你的签名的一部分是可行的，比如你的座右铭，或公司的宣传口号。但是要分清收件人对象与场合，切记一定要得体。

2.不要只用一个签名档

对内、对私、对熟悉的客户等群体的邮件往来，签名档应该进行简化。过于正式的签名档会让与对方显得疏远。你可以在Outlook中设置多个签名档，灵活调用。

3.签名档文字应选择与正文文字匹配，简体、繁体或英文，以免成出现乱码。字号一般应选择比正文字体小一些。 回复技巧

1.及时回复Email

收到他人的重要电子邮件后，即刻回复对方一下，往往还是必不可少的，这是对他人的尊重，理想的回复时间是2小时内，特别是对一些紧急重要的邮件。

对每一份邮件都立即处理是很占用时间的，对于一些优先级低的邮件可集中在一特定时间处理，但一般不要超过24小时。

如果事情复杂，你无法及时确切回复，那至少应该及时的回复说“收到了，我们正在处理，一旦有结果就会及时回复，云云”。不要让对方苦苦等待，记住：及时作出响应，哪怕只是确认一下收到了。

如果你正在出差或休假，应该设定自动回复功能，提示发件人，以免影响工作。

2.进行针对性回复

当回件答复问题的时候，最好把相关的问题抄到回件中，然后附上答案。不要用简单的，那样太生硬了，应该进行必要的阐述，让对方一次性理解，避免再反复交流，浪费资源。

3.回复不得少于10个字

对方给你发来一大段邮件，你确只回复“是的”、“对”、“谢谢”、“已知道”等字眼，这是非常不礼貌的。怎么着也要凑够10个字，显示出你的尊重。

4.不要就同一问题多次回复讨论，不要盖高楼

如果收发双方就同一问题的交流回复超过3次，这只能说明交流不畅，说不清楚。此时应采用电话沟通等其他方式进行交流后再做判断。电子邮件有时并不是最好的交流方式。

对于较为复杂的问题，多个收件人频繁回复，发表看法，把邮件越RE越高，这将导致邮件过于冗长笨拙而不可阅读。此时应即是对之前讨论的结果进行小结，删减瘦身，突出有用信息。

5.要区分Reply和ReplyAll（区分单独回复和回复全体）

如果只需要单独一个人知道的事，单独回复给他一个人就行了

如果你对发件人提出的要求作出结论响应，应该replayall，让大家都知道；不要让对方帮你完成这件事情。

如果你对发件人的提出的问题不清楚，或有不同的意见，应该与发件人单独沟通，不要当着所有人的面，不停的RE来RE去，与发件人讨论。你们讨论好了再告诉大家。不要向上司频繁发送没有确定结果的邮件。

点击“回复全部”前，要三思而行！

6.主动控制邮件的来往

为避免无谓的回复，浪费资源，可在文中指定部分收件人给出回复，或在文末添上以下语句：“全部办妥”、“无需行动”、“仅供参考，无需回复”。

正确使用发送，抄送，密送

怎么样，经过这一系列的讨论，大家对职场电子邮件中的礼仪应该有初步的认识了吧！归结到底，两句话：只发有必要的邮件，认真发邮件！

推荐第10篇：回复邮件英语作文

假设你叫李华。远在英国的网友Tom想了解你对上网的看法。请根据下表提供的信息，用英语给Tom发一封100个词左右的电子邮件。

要求：1.文章开头已给出，不计入词数；

2.可适当增加细节以使全文流畅完整。参考词汇：网校：net-school Advantages 1.获得更多信息

2.可上网校学习3.联系更加便捷 1.聊天、玩游戏费时 2.仍有有害东西 1.善于网上学习2.时间不宜过长 Disadvantages Suggestions

Dear Tom, I would like to give my opinions about being on the Internet.More and more middle school students are starting using the Internet, through which they can get a great deal of the latest information.They can enjoy leons given by the teachers of net-schools at home.And it is easy and convenient to keep in touch with friends by sending and receiving e-mails.

On the other hand, some students have spent too much time chatting and playing games on the net.And there is still something harmful to the students.

At last, I suggest that students should be good at using the Internet for their studies and not be on line for long.

Best wishes, Lihua

第11篇：亚马逊邮件回复1

客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，

Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compa, did you order 10 pcs? If nothing is wrong, we will ship them asap.Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。 客户因订购的商品大小不合适导致退货 Dear buyer，

Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be poible to give others as a gift? Or how about we make you a partial refund as a way to make up for this? Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？

只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，

Thank you so much for your great support on us.What a big mistake we made! Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer，

Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。

卖家发货后，要求客户写反馈 Dear buyer，

Thank you very much for your order! We have shipped the goods and it will arrive at your side soon.Hope you likeit! And we are looking forward to your feedback.Have a nice day! Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！ 亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板 Dear — Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards 亚马逊的商品被跟卖，发警告信的邮件模板。 Hello, We have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN:B00GICPZT0) which is sold exclusively by the brand authorized sellers.Please refer to our attachment.Please send the confirmation to us after you remove the product as iued from your listing.If you do not comply with these demands, we will have no notice but to claim with amazon.com seller performance department, which will seriously impact your Amazon selling privileges.Please handle and reply us as soon as poible, otherwise we will complaints and amazon.客户询问货物的tracking number或者有没有发货，给客户的回信邮件模板 Dear Customer, Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed.Usually, we are able to ship orders the next day.Weekend orders are shipped on the following Monday.Please allow 3-9 busine days after shipment for delivery.You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated.If you have any other questions or concerns, feel free to contact us.Best regards 买家以不想要为由要求退货，卖家接受退款请求，给买家回信的邮件模板 Dear —

Thank you for contacting us regarding your inquiry.Your return request has been approved.You will be receiving a return shipping label and RMA instructions via Amazon.Please be advised that the return shipping cost is the responsibility of the buyer.The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.Also, please make sure that the correct merchandise is being shipped us, (seller’s name).We are a seller by the name of (seller’s name) on Amazon and we will only accept returns of our merchandise.If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.We appreciate your cooperation.Best regards 买家已经下单，货已经发出去了，但在网上没有查到物流信息，买家发邮件来查询这件货的情况，回复买家的邮件模板。 Dear customer, Sorry for disturbing you, we tracked your shipping.The shipping information may not update so prompt, could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards 买家没有收到货，发邮件询问情况，回复邮件的模板。 Dear customer, Sorry for disturbing you, we tracked your shipping.The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping.Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards

第12篇：英文邮件注意事项

英语电子邮件发送程序有很多的缩写

\"Reply to all\"表示你的邮件将发送给每一个收到原始邮件的人。在邮件的地址栏内，\"cc\" (carbon copy)部分是指邮件发给你指定的人，而\"bcc\"部分你可以悄悄的发送邮件而不让其他的人知道– b的意思是\"blind\"（掩藏的）。

如果有人要你\"forward\"一封邮件，他们意思是要你通过转发的功能发送邮件，有时侯简写成\"fw.\"

2.Use the Right Greeting:尽管用\"Hey\"作为写给朋友的电子邮件开场白没有任何问题，但是最好不要用这种方式来给一个潜在的商务伙伴这样写信。另一方面，使用非常正式的传统开场白\"Dear Sir\" 也已经越来越过时了。最好是写\"Dear Mr./ Ms.\" 然后那个人的姓。如果你们一起工作的话，那就写他们的名字也没有关系。（例如\"Dear John\"）。

3.Keep it Short and Clear:其他种类的语言可能需要用精美的词汇和复杂的句法来显示你的聪明才智和教育，而写英语邮件你只需用一种清晰且有条理的方式。在邮件的第一段清楚的表明你写信的目的并条理清晰，每一段都有中心句。使用类似\"first, second, next, and finally\"的词引导读者你将表述一个新的观点。你不需在邮件中包括所有的详细内容。你可以用象\"If you have any other questions please feel free to contact me,\"这样的短语来结束邮件，这样一来让读者有更多的机会询问更多的信息。

4.Be polite and tactful:在你写邮件时尽量清晰的陈述所写的内容， 到底是邮寄鞋子的费用折扣还是一次工作面试，最好不要用象 \"I want.\"的词表示要求，\"I would like\"显得更尊重对方，并且\"I am interested in\"是提出请求建议或寻求意见的好选择。

5.电子邮件正确结尾： \"I am looking forward to your reply,\" \"Thank you,\"或者\"Sincerely\"都是给收信人留下好印象的结尾方式。

1.Greeting meage 祝福

Hope you have a good trip back.祝旅途愉快。

How are you? 你好吗?

How is the project going on? 项目进行顺利吗?

2.Initiate a meeting 发起会议

I suggest we have a call tonight at 9:30pm (China Time) with you and Brown.Please let me know if the time is okay for you and Ben.

我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?

I would like to hold a meeting in the afternoon about our development planning for the project A.

今天下午我建议我们就A项目的发展计划开会讨论一下。

We’d like to have the meeting on Thu Oct 30.Same time.

十月三十号(周三),老时间,开会。

Let’s make a meeting next Monday at 5:30 PM SLC time.

下周一盐湖城时区下午五点半开会。

I want to talk to you over the phone regarding iues about report development and the XXX project.

我想跟你电话讨论下报告进展和XXX项目的情况。

3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议

Shall you have any problem acceing the folders, please let me know.

如果存取文件有任何问题请和我联系。

Thank you and look forward to having your opinion on the estimation and schedule.

谢谢你,希望能听到更多你对评估和日程计划的建议。

Look forward to your feedbacks and suggestions soon.

期待您的反馈建议!

What is your opinion on the schedule and next steps we proposed?

你对计划方面有什么想法?下一步我们应该怎么做?

What do you think about this?

这个你怎么想?

Feel free to give your comments.

请随意提出您的建议。

Any question, please don’t hesitate to let me know.

有任何问题,欢迎和我们联系。

Any question, please let me know.

有任何问题,欢迎和我们联系。

Please contact me if you have any questions.

有任何问题,欢迎和我们联系。

Please let me know if you have any question on this.

有任何问题,欢迎和我联系。

Your comments and suggestions are welcome!

欢迎您的评论和建议!

Please let me know what you think?

欢迎您的评论和建议!

Do you have any idea about this?

对于这个您有什么建议吗?

It would be nice if you could provide a bit more information on the user’s behavior.

您若是能够就用户行为方面提供更多的信息就太感激了!

At your convenience, I would really appreciate you looking into this matter/iue.

如果可以,我希望你能负责这件事情。

4.Give feedback 意见反馈

Please see comments below.

请看下面的评论。

My answers are in blue below.

我的回答已标蓝。

I add some comments to the document for your reference.

我就文档添加了一些备注,仅供参考。

5.Attachment 附件

I enclose the evaluation report for your reference.

我附加了评估报告供您阅读。

Attached please find today’s meeting notes.

今天的会议记录在附件里。

Attach is the design document, please review it.

设计文档在附件里,请评阅。

For other known iues related to individual features, please see attached release notes.

其他个人特征方面的信息请见附件。

6.Point listing 列表

Today we would like to finish following tasks by the end of today:1…….2…….

今天我们要完成的任务:1…….2…….

Some known iues in this release:1…….2…….

声明中涉及的一些问题:1…….2…….

Our team here reviewed the newest SCM policy and has following concerns:1…….2…….

我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….

Here are some more questions/iues for your team:1…….2…….

以下是对你们团队的一些问题:1…….2…….

The current status is as following: 1……

2……

目前数据如下: 1……

2……

Some items need your attention:1…….2…….

以下方面需提请注意:1…….2…….

7.Raise question 提出问题

I have some questions about the report XX-XXX

我对XX-XXX报告有一些疑问。

For the aignment ABC, I have the following questions:…

就ABC协议,我有以下几个问题:……

8.Proposal 提议

For the next step of platform implementation, I am proposing…

关于平台启动的下一步计划,我有一个提议……

I suggest we can have a weekly project meeting over the phone call in the near future.

我建议我们就一周项目开一个电话会议。

Achievo team suggest to adopt option A to solve outstanding iue……

Achievo团队建议应对突出问题采用A办法。

9.Thanks note 感谢信

Thank you so much for the cooperation感谢你的合作!

Thanks for the information

谢谢您提供的信息!

I really appreciate the effort you all made for this sudden and tight project.

对如此紧急的项目您做出的努力我表示十分感谢。

Thanks for your attention!

谢谢关心!

Your kind aistance on this are very much appreciated.

我们对您的协助表示感谢。

Really appreciate your help!

非常感谢您的帮助!

10.Apology 道歉

I sincerely apologize for this misunderstanding!

对造成的误解我真诚道歉!

I apologize for the late asking but we want to make sure the correctne of our implementation ASAP.

很抱歉现在才进行询问,但是我们需要尽快核实执行信息。/via

现在的贸易合作讲究迅速快捷，于是产生了电子商务，e-busine。而电子商务的其中一个重要的实现途径就是电子邮件e-mail了。

相关词汇：

Attachment 附件

Junk mail 垃圾邮件

CC- Carbon Copy 抄送

BCC- Blind Carbon Copy 暗抄送

I want to set up an -mail account.

我想申请个电子邮件帐户。

What’s wrong with my e-mail? It can’t get through.

出什么问题了？我的邮件怎么发不出去了？

Could you please check the e-mail for me?

能帮我查收一下邮件么？

The e-mail you sent yesterday was returned as undeliverable.Maybe you should check the addre.

你昨天发的邮件被退回来了。你是不是应当查查地址是否正确。

英文书信四大类常用语

一、开首语

Pardon me, though a stranger to you personally, for taking liberty to addre you these few lines.

As I have not heard of you for long, I feel anxious.

I must apologize for not having written to you previously.

Please pardon my long in writing to you.Pardon me for neglect when you honored me with a visit the other day.

Having mislaid your addre, I have not been able to reply sooner.

Your letter of the 4th this month was duly received.

I have the pleasure to tell you that.

I have just received your kind letter.

Your kind letter of Saturday arrived this morning.

二、结束语

Please notify me soon.

Looking forward to a prompt reply.

Please do not fail to write to me.

I shall feel obliged by a reply at your earliest convenience.

I look for your answer in a few days.

Let me hear if you receive the parcel safely.

As the season grows colder, I hope you will take good care of yourself.

With kind regards to your family.

Please give my compliments to your family.

Pray give my best remembrances to Mr.Brown.

My parents ask also to add their best thanks to mine.

Adieu till then.

Thanking you for the past favour.

I think you for the trouble you have taken.

Hoping you will have a pleasant trip.

Wishing you a pleasant journey.

The help you sent is sincerely valued.

三、社交用语

The bearer of this letter, Mr.Chen, profeor of ..., (an esteemed friend of mine), is desirous of being introduced to your acquaintance.

I am very grateful for your kindne in permitting me to...

I respectfully acknowledge your note and will wait upon you as proposed.

Should an interview be desired, I shall be happy to call at any hour you may appoint.

I have some important busine matter to communicate to you.

Anything further will be discued when we meet.

I regret that a prior engagement will prevent me from a tending.

I think you for your kind entertainment last evening.

I shall have great pleasure in accepting your invitation.

Accept my thanks for our handsome present.

四、祝愿语

I wish you a happy New Year.

Pray accept my best and sincerest wishes for the New Year.

Presenting the compliments of the season with every good wish.恭贺佳节

Pray allow me to congratulate your most heartily on your succe in your examination.

I am glad to hear that you were appointed..., on which I congratulate you most heartily.

I congratulate you upon your succe.

I wish you still further succe.

第13篇：英文邮件[材料]

英语电子邮件写作资料整理

英语电子邮件如何写 a1内容 a2结构常用词汇

b1.Know your email terms b2.其它缩写：跟老外邮件交流中常会见到的英语缩写词汇常用例句 c1.外企必备：英文电子邮件高频句 c2.商务英语函电的 20个常用句型范文 d1.英文书信范文精选 d2.英文书信范文 2 d3.外贸业务全套英文邮件范文

A 英文邮件如何写

a1 内容

从问候开始

用问候语开始邮件内容非常重要，例如\"Dear Lillian,\"。根据你与收件人的关系亲近与否，你可能选择使用他们的姓氏来称呼他们而不是直呼其名，例如\"Dear Mrs.Price,\"。如果关系比较亲密的话，你就可以说，\"Hi Kelly,\"如果你和公司联系，而不是个人，你就可以写\"To Whom It May Concern:\"

感谢收件人如果你在回复客户的询问，你应该以感谢开头。例如，如果有客户想了解你的公司，你就可以说， \"Thank you for contacting ABC Company.\"如果此人已经回复过你的一封邮件了，那就一定要说， \"Thank you for your prompt reply.\"或是\"Thanks forgettingbackto me.\"如果你可以找到任何机会那一定要谢谢收信人。这样对方就会感到比较舒服，而且显得更礼貌。

表明你的意图

然后，如果是你主动写电子邮件给别人的话，那就不可能再写什么感谢的字句了。那就以你写此邮件的目的开头。例如，\"I am writing to enquire about„\"或是\"I am writing in reference to „\"在电子邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容。记得要注意语法，拼写和标点符号，保持句子简短明了并句意前后一致。 结束语

在你结束邮件之前，再次感谢收信人并加上些礼貌语结尾。你可以 \"Thank you for your patience and cooperation.\"或 \"Thank you for your consideration.\"开始接着写， \"If you have any questions or concerns,don\'t hesitateto let me know.\"及\"I look forward to hearing from you.\" 结束

最后是写上合适的结尾并附上你的名字。\"Best regards,\" \"Sincerely,\"及\"Thank you,\"都很规范化。最好不要用\"Best wishes,\"或\"Cheers,\"类的词因为这些词都常用在非正式的私人邮件中。最后，在你发送邮件之前，最好再读一遍你的内容并检查其中有没有任何的拼写错误，这样就能保证你发出的是一封真正完美的邮件！

结构

地址栏的写法：

地址栏（To）电子邮件的地址，包括写信人地址、收信人地址、抄送收信人地址、密送收信人地址，这四部分无需填写繁杂的邮政地址，只需填入相应的电子邮件地址即可，而且并非每一项都要填，若收信人只有一个，就不需填写其他收信人的电子邮件地址，处理比一般信件要简单得多。 主题摘要的写法：

主题摘要栏（Subject）邮件的标题应当简洁明了。邮件标题是邮件主要内容的浓缩，是读者浏览信箱时决定是否阅读该邮件的根据。简洁明了的主题内容可起到索引的作用，便于收件者以后在大量的邮件中查出相关的邮件。邮件标题选择的合适与否将影响到读者处理信件的效率。因此，为了确保收信人能及时阅读邮件，邮件的标题不仅要引人注目，而且应该言简意赅。另外，标题应该用名词短语或动名词短语，如：“Your Meeting in California”，“Your Order”，“Mrs.Jones”， “weekly Sales Meeting”，“广告”等标题都信息明确、一目了然。 称呼（salutation ）

商务英文电子邮件通常用较正式的称呼，如：Dear+对方的姓氏，有时可以省去 Dear，直呼

对方的名或姓，或者用随意的称呼，如：“Hi，Johnson”，“Hi，Davis”等。若不能确定收件人是哪一位，可用这样的表达，如：“Dear Sirs”，“Dear Madam or Sir”或“To whom it may concern”等。 正文部分的写法：

正文部分（body）涉外商务电子邮件的正文书写格式绝大多数采用齐头式。齐头式是指正文中各部分都从每行的左边开始，这种格式便于打字和节省时间，提高工作效率。正文是电子邮件的主要部分，大多把话题分成几个小主题，每个小主题一段，每段一般只有一两句话，正文由两三个或三四个简短的段落构成。

敬意结尾（complimentary closing）

结尾常用敬语，表示客套和礼节，措辞应恰当。通常用“Best Regards”，“Best Wishes”，或使用 “Good day to you！”等表示美好祝愿的词组作为敬意结尾，使得电子邮件更趋向随意体（casual style）。

签名（signature）通常是寄件者在信函的敬意结尾下面写上自己的姓名。因为电子邮件是在电脑上打出来的，所以不能像传统的外贸信函那样可用手签。

附件（Enclosure）电子邮件中如果带有与邮件内容相关的附件，可用 word、excel等软件编写成文件报表或扫描各种形式发票、定单或报价单等，并在邮件中说明具体文件的名称及份数等，以便对方确认。 附言（Postscript）

打好邮件后，若发现需要补充某些内容，可在签名下方注明 P.S.再附上补充的内容。但补充的内容不宜太多，常常是一两句话。若补充的内容很多，则需另写一封邮件，以免喧宾夺主。英语电子邮件中的常用词汇

b1.Know your email terms

英语电子邮件发送程序有很多的缩写，如果你不知道意思的话，你给老板要求加薪水的邮件就可能发给了整个办公室！

\"Reply to all\"表示你的邮件将发送给每一个收到原始邮件的人。 在邮件的地址栏内，\"cc\" (carbon copy)部分是指邮件发给你指定的人，而\"bcc\"部分你可以悄悄的发送邮件而不让其他的人知道–b的意思是\"blind\"（掩藏的）。 如果有人要你\"forward\"一封邮件，他们意思是要你通过转发的功能发送邮件，有时侯简写成 \"fw.\"

比较常见的缩写如下：

缩写 原文 意思

AOB Any other busine 其他事 ASAP As soon as poible 尽快 BCC blind carbon copy 密送 BTW By the way 顺便提一下 CC Carbon copy 抄送

Conf.Confidential 机密 IOW In other words 换句话说 Pls.Please 请

PS Postscript 附言 WRT With regard to 关于

b2.其它缩写：跟老外邮件交流中常会见到的英语缩写词汇

2 = to/too

2Bornot2B =To beornottobe4 = for

4ever = forever

第14篇：英文商务邮件

英文商务邮件范文

针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。

A、主动跟新买家建立联系

Dear Mr.Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introduction at Http://www.daodoc.com which includes our latest product line.

Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts

1.调查

Credit Information

Dear _______,

We would like to _______ ( 我方目的).We understand that _______( 了解情况).So we want to ask you if they are _______ ( 咨询情况) so that we may take steps to _______ ( 采取措施后达到的目的).We will be obliged if you will kindly give us the information about _______ ( 相关信息).Any information you provide will be highly appreciated and kept in strict confidence.We shall be pleased to oblige if you need our services at this end.We are awaiting your early reply.

Yours sincerely, ×××

2.推销 Salesmanship

Dear _______,

We have imported _______ ( 产品名称)._______ ( 产品引人注目点) is well-known and universally acknowledged.So, we feel sure that you may be interested in them, and this kind of new products will _______ ( 销售情况).We are mailing you _______ ( 附件名称).If you have interest in our products and find a good market for the new products, please let us know.We are offering you good products on generous terms in order that you can _______ ( 对方受惠处).We are looking forward to your early reply.

Yours sincerely, ×××

3.建立贸易关系

Establishing Busine Relations

Dear_______,

We have obtained your name and addre from _______ ( 信息来源) and are glad to establish busine relations with you.We _______ ( 业务情况), moreover, there is a good demand for _______ ( 产品名称).So, we feel sure we can sell large quantities of_______( 产品名称).As to our standing, we are permitted to mention the _______ ( 资信单位) as a reference.Please let us have all neceary information regarding _______ ( 相关信息).If _______( 交易条件), we would _______ ( 下何种订单).

Yours sincerely, ××× 4.询盘 Inquiry

Dear _______,

Thank you for your _______( 贵方信息).We have connected with a number of our customers in this area and many of them have interest in ______( 产品名称).So, there is a large demand for _______( 产品名称) here.Would you please make us an offer for _______( 产品名称).If your quotation is attractive to the customers, we will place a _______ ( 订单类型) order with you.We look forward to your favorable reply.

Yours sincerely, ××× 5.报盘 Offer

Dear _______,

We were very pleased to receive your letter of _______( 日期) answering _______( 询问情况), and as requested, enclose _______( 附件名称).We think our products are _______( 产品性能)._______ ( 交易条件).We therefore advise you to place your order with us at once.We look forward to your reply.

Yours sincerely, ××× 6.还盘 Counter-offer

Dear _______,

We thank you for your letter of _______( 日期) offering us _______ ( 产品数量) of the subject goods at _______( 报价).Although we are in urgent need of such product, we find your price _______( 对方价格情况).Your quoted price will _______ ( 此报价的结果).To tell you the truth, we have received quotations _______( 百分数) lower than yours.Should you be prepared to reduce your price by, say,_______ ( 百分数), we might come to terms.Considering _______ ( 鉴于因素), we make you such a counter-offer._______ ( 希望对方考虑报价原因).We hope you will consider our counteroffer most favorably and let us know your acceptance as soon as poible.Hope to hear from you soon. Yours faithfully, ×××

7.下订单 Order

Dear_______,

We acknowledge with thanks the receipt of your quotation dated_______( 日期) and noted the total_______( 币种、金额)_______( 地点).We agree to this price, and would ask you to accept this order-letter as our official order.The payment is being made by_______( 付款方式) today.In view of_______( 鉴于条件), we should appreciate it if you agree to_______( 我方要求).We look forward to your reply as soon as poible.

Yours faithfully, ×××

8.接受订单

Accepting the Order

Dear _______,

Thank you for your order _______( 产品名称、型号).The goods are _______( 产品状况) and will be delivered on time.It is a pleasure to _______( 乐意之事) and we hope you will be satisfied with the _______( 满意之处) of our goods.On receiving your credit from the bank, we will make up your order.We will have the pleasure of receiving further orders from you.

Yours sincerely, ×××

9.拒绝订单 Declining the Order

Dear _______,

Thank you for your order _______( 产品型号) for _______( 产品名称) which we received today.We regret that, owing to _______( 原因)，we are unable to fill your order.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to _______ ( 进一步原因).We will, however, contact you once supply improves.In the meantime, please feel free to send us your specific enquires for other types of _______( 其他型号产品).You can be aured of our best attention at all times.

Yours faithfully, ×××

10.支付方式 Terms of Payment

Dear _______, We have thoroughly considered the terms of payment discued with your _______( 人名).We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows: (1) Your terms of payment are _______( 支付方式).(2) The price quoted to us are _______( 价格条款).The above terms of payment were approved by _______( 批准单位或个人) and will be acted upon accordingly.The relative order is now being prepared and will be sent to you in the course of _______( 时间).Your early reply would be very appreciated.

Yours faithfully, ××× 11.催款 Reminder

Dear _______,

Account _______( 号码) As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account already _______( 欠款拖期) overdue.We think you may not have received the statement of account we sent you on _______ ( 日期) showing the balance of _______ ( 币种、金额) you owe.We send you a copy and hope it may have your early attention.We hope your early reply.

Yours faithfully, ××× 12.更改信用证 Amending the L/C

Dear _______,

We have received your L/C No._______ ( 订单号) iued by _______ ( 开证行) for the amount of _______( 金额) covering _______ ( 产品名称).After reviewing the L/C, we found that _______( 出错地方).We, therefore, are writing this letter, asking you to amend the L/C to read, “ _______”( 修改款项).We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.We look forward to your early reply.

Sincerely, ××× 13.理赔

Settlement of Claims

Dear _______,

On _______ ( 日期), I placed a large order for your expensive _______ ( 产品名称).Unfortunately, our customers reflected _______( 反映的问题).We are very disappointed with this order.We can’t sell them.On the advice of _______ ( 人名)I am returning _______( 产品名称).Please arrange _______ ( 补救措施) as soon as poible.We look forward to your early reply. Yours, ××× 14.代理 Agency

Dear_______,

We_______( 公司性质).We would like to inform you that we want to get the potential market for _______ ( 产品名称) in this area.So, we want to become a sole agency.We would, however, be willing to engage in trial collaboration with your company to see how the agreement works.We are very interested in _______ ( 感兴趣之事) with your factory for the promotion of your products in _______( 地点).We look forward to your early reply.

Yours sincerely, ×××

第15篇：感谢信,英文邮件

篇1：英语信件范文-感谢信

一、感谢信

sample 1 20 june 2006 dear mr.seaton， thank you very much for taking me with you on that splendid outing to london.it was the first time that i had seen the tower or any of the other famous sights.if id gone alone, i couldnt have seen nearly as much, because i wouldnt have known my way about. the weather was splendid on that day, which i thought was rare.i still remember some people told me that in britain there was weather and no climate.during the same day, it might snow in the morning, rain at noon, shine in the afternoon and be windy before the night falls.so i think i was lucky. i think the river trip was the best thing of all.london really came alive for me as we saw it from the thames during that wonderful journey down to greenwich.it was all tremendously exciting － a day that i shall never forget. thank you for giving me such a great birthday treat. yours sincerely, linda chen sample 2 20 july 2006 dear mr.wang, thank you for taking the time to write your wonderful letter in support of mcea (maywood chinese education aociation).your letter clearly articulates all the major reasons children in maywood will benefit from studying the chinese language as part of their elementary school education.it provides invaluable support that will help making bilingual chinese education a reality in maywood public schools. thanks again for sending a letter in support of mcea.we will continue to do all we can to realize this program both for families of chinese descent and those with a general interest in participating in the growing economic power of china. yours sincerely, george chen useful expreions thanks for... it was very nice/good of you to ... thank you very much for... i must thank you for... i am extremely grateful for your help... i am most grateful for...篇2：英文感谢信模板+范文

感 谢 信

dear______, i am writing to extend my sincere gratitude for _________ (感谢的原因).if it had not been for your aistance in ___________ (对方给你的具体帮助), i fear that i would have been_________(没有对方帮助时的后果). every one agrees that it was you who______________(给出细节).again, i would like to expre my warm thanks to you! please accept my gratitude.yours sincerely 你的姓名

extend [?kstend] vt.延伸；扩大；推广；伸出；给予；使竭尽全力；对„估价 vi.延伸；扩大；伸展；使疏开

gratitude [gr?t?tju?d] n.感谢（的心情）；感激

aistance [?s?st(?)ns] n.援助，帮助；辅助设备

感谢信

1）感谢信的写法

人们在交往中常需要相互致谢，收到别人赠送的礼物，得到别人的帮助、受到别人的慰问，都应该表示感谢。感谢信是人们常用的一种感谢方式。

感谢信最主要的特点是真诚。缺乏真挚的感情答谢他人，收信人将对你的谢意产生怀疑，感谢的目的也就失去了。因此，写感谢信首先得真心诚意。

感谢信另一个特点是具体。写感谢信切忌泛泛而谈，而应着重于具体的感谢事由。 其次一个特点是及时。收到别人礼物、得到别人帮助，应及时写信予以答谢。否则，人家会对你的谢意大打折扣。

收到他人赠送的礼物应当及时写封感谢信，感谢信除了应写得真诚、具体、及时外，还应当特别提及所收礼物的具体内容，否则，泛泛而谈，使人觉得你不够真诚。为此，当你写感谢信时，应这样写：“thank you for your beautiful roses.”(谢谢您送的美丽的玫瑰花。)；而不要笼统地写上“thank you for your beautiful gift.”(谢谢您送给我的漂亮礼物。)，这样，使人觉得你既礼貌，又诚心，从而真正达到交往的目的。下面我们来看看具体的范例。

范例1 dear laura, i was truly enraptured beyond expreion to receive your flowers which turned our living room into a garden.how considerate and wonderful of you to remember my birthday.you just couldnt have selected anything i had have liked more! you have a positive genius for selecting the right gift! the four years i spent with you at the college have been the pleasa ntest period in my life.i will cherish this memory forever.how nice it would be to see you again. you have been more than kind, and i wont ever forget it.my love and deepest gratitude, now and always! sincerely yours, jane 范例2 dear dan and laura, jim and i want to thank you for the beautiful salad bowl set.we are looking forward to getting lots of use out of your thoughtful and practical wedding gift. thanks again for the lovely gift. fondly, minnie 范例3 dear mrs.gorden, id like you to know how much the week at your lovely house meant to me.i not only enjoyed myself immensely, but also i felt relaxed a nd refreshed as i havent felt for months. please give my love to helen.it was so nice being with her again just like our old days together at school. many thanks to you and mr.gordon for asking me. sincerely yours， jean brown 2）感谢信模板 date：_________ dear____, ①i am now writing to expre my sincere thanks for____ .②id like you to know how much your _____ meant to me.③you have a positive genius for ______.④i not only enjoyed_____ , but also___.⑤i shall ever remember _____ as one of the most _____ in my life.⑥i _____.⑦i hope to have the opportunity of reciprocating.⑧ would you kindly let me know _____.⑨i will feel very honored and pleased if you have time to _____.⑩ how nice it would be to see you again and i am looking forwards to seeing you next time! i repeat my thanks again for your_____.please give my kind regards to your_____ . yours truly, signature 信息提示

信件启首

①直接表达谢意

②表达出自己非常珍惜对方的付出/礼物 ③对对方一定的赞美

④ 对方的情意对自己的影响

⑤介绍自己的近况

⑥表达出自己希望有回报的机会 ⑦ 询问对方是否有时间

⑧ 表达自己回报的心情

⑨ 提出希望下次见面的愿望

⑩再次表达感谢

最后表达真挚的祝福 信件结尾与签名 篇3：面试后的英文感谢信范文

its very important to follow up after a job interview, because even if you think the interview went badly, keeping in touch may improve the interviewers perception of you.it reflects persistence, and its also polite to thank the hiring manager after the interview.remember to also send the note within two days of the interview; although, if youve paed the two-day mark, a late response is better than no response. 在面试后跟进非常重要，因为即使你觉得自己表现不佳，与面试官保持联络会提升面试官对你的印象。跟进体现了你的坚持，而且面试后谢谢招聘官也很有礼貌。要记得在面试后两天内写邮件，如果超过了两天的期限，晚写总比不写好。

here is a sample of the kind of email you should send: 下面是这类email的一个样例：

dear interviewer, 面试官您好：

今天能见到您很高兴，而且我非常感谢您能抽空面试我。对于能得到公司这次机会面试xx职位我非常高兴。在这次面试中，我得以展现对xx的热爱（填上你感兴趣的事物）而且了解了很多公司的xxxx（写上对公司有了什么了解）。

thank you for your consideration, and i look forward to following up with you.谢谢您的关照，我很期待能继续与您联系。

best regards 致上最好的问候

interviewee 面试者

更多英语学习：面试英语学习资料 篇4：英语感谢信套路范文

感谢信开头段常用句式和套话

i am writing to extend my sincere gratitude for...i am writing to expre my thanks for... i am writing to show my sincere appreciation for...i would like to convey in this letter my heartfelt thanks to you for... i feel deeply indebted to you and i really dont know how to thank you enough for your help. 感谢信结尾段常用句式和套话

i must thank you again for your generous help.i am most grateful for your selfle donation. my true gratitude is beyond the words description.i feel most obliged to thank you once more.please accept my gratitude, now and always.★例：

directions: after being involved in an accident, you were looked after by another person.write a letter: 1) mentioning what happened in the accident, 2) telling the person about your recovery, and 3) expreing your thanks. you should write with no le than 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.you do not need to write the addre.范文： dear john, i am writing to thank you for looking after me after that unfortunate accident the other day, when i was knocked off my bike by a taxi.if it had not been for your aistance in giving me first aid and taking me to a nearby hospital, i fear that the consequences might have been much more serious dear staff，

i am writing to show my sincere gratitude for all of you.now that i am home and on my own again i feel extremely happy.during the time i lived at the rehabilitation center and was under your tender care, i promised myself i would write a letter of thanks as soon as i was able. abundant thanks to each one of you for your patience, expertise and genuine concern.it was you who helped me believe in myself and gave me aurance that i could walk again.i would never forget each word you said to me and the things you have done to me.forgive me for the times i lashed out at you in frustration and thank you for understanding and remaining firm with me. never stop your beautiful way of working with people.your help really means a lot to me and anyone who in trouble as well. affectionately, wang fang 译文

亲爱的全体工作人员：

我写这封信是为了表达我对你们的真诚感谢。现在我又可以一个人在家了，我真的非常高兴。我在康复中心接受你们的关照时，就已经决心只要一有时间就给你们写感谢信了。

对于你们每个人的耐心、专业精神和关心我表示深深地感谢。是你们使我相信自己能够站着走路。你们说的每一句话、做过的每一件事我都不会忘记。请原谅我在受挫时对你们大发脾气，谢谢你们的理解和对我的严格要求。

继续你们美丽的事业吧。你们的帮助对于我和其他需要帮助的人来说有着非常重要的意义。

你们的朋友：

王芳

感谢信写作攻略

感谢信是对收信人的某一行为表示感谢。感谢信的使用频率非常高，在收到别人的邀请时，受到别人的表扬时，反正只要对方帮助过你，不管大小都应该表示感谢。感谢信带有浓厚的感情浓厚，所表达的感情必须真挚。具体写作步骤：

首段：表明写作意图，让对方感受到你的谢意是发自内心的。

主体段落：写明感谢的原因，要展开说明，可以说具体的理由也可以说接受帮助的具体事例。比如说你在一家旅馆住了一段时间，在那里度过了一段美好的时光，你就可以写信表示感谢。你可以从旅馆的服务、客房环境、饮食卫生等方面来说明感谢的理由。这样展开就使文章显得充实丰满，也符合正常交际的习惯。 结尾段：再次表示感谢。

必背模版句型 i am writing to expre my thanks for...我写这封信是为了表达我对??的谢意

i would like to convey in this letter my heartfelt thanks to you for...在信中我要为„„表达我真挚的谢意

thank you so much for the gift you sent me.its one of the most wonderful gifts i ever got.非常感谢你给我寄来的礼物，这是我收到的最好礼物之一。

many thanks for all the good things you have done in helping us to...非常感谢您为帮助我们??所做的一切。

篇5：10.10.28.感谢信写法(英文) leon 23 letters of thanks & of sympathy 第二十三课 感谢信和慰问信

after studying this chapter, you will be able to: ? recognize letters of thanks and of sympathy ? use appropriate formats and sentences 感谢信是为了感谢其它企业或者个人对我方的业务支持、协助而写的礼仪信函。 与致辞、贺信等等一样，感谢信函的公关功能要比商务内容大得多。

西方的通常做法，逢年过节，或者客户向你或者公司提了建议、善意的批评，或者时机恰当，都会寄出书面的致谢信，向对方的长期合作、支持、甚至正常的订货、付款等业务活动表示感谢。

也正是因此，感谢信函经常与贺信揉到一起写。

如今打电话的确方便，但是如果事件较大、场合正式，打过电话依然需要撰写书面的感谢辞，寄送方式当然可以利用电子邮件。

感谢信的写作格式与一般信函大同小异。

感谢信的特点主要体现在内容的组织结构上：

? 说明感谢谁，因而对方的姓名、称呼、职务必须具体、明确

? 概括具体事情，务必让对方明白说的是哪件事

? 一定要说明对方的帮助产生了什么样的效果和客观影响

? 把表示感激的话说出来，不要含蓄

? 热情赞扬对方的协助精神，适当应用一些套语

? 不必沿用汉语同类文本的套路，即不要表示“向你学习”、“以后厚

报”之类

文字要精炼，表达应清晰、准确、客观，篇幅应当短小

感谢、赞扬时，尽量要恰当得体，体现出真诚的感谢之情

感谢信函的主要信息是表达感谢和感激的心情，不要牵扯其它内容。

例

例

例

例

例

例

例

慰问信是向收件人表示关怀、慰问的信函。

慰问信函可以个人名义寄出，也可以机构的名义发出。

在有关单位或个人遭受火灾、车祸等灾难，或者个人遇到生病等不幸事变，我们往往需要写一封慰问信，向受害人表示安慰、问候、鼓励。

第16篇：英文请假邮件

英文请假邮件

Dear supervisor:

How are you doing? I am xx-x.I wrote this because I want you to know that on the morning of June 8th, I have to go back to school to deal with some personal thins, so I want to ask for leave about half day, please approve, thank you so much.

Sincerely,

xx-x

题目写“Leave application

To： 你上司的名字，职位(manager)

From：你的姓名

Date： May 17th，2010

Subject： Casual Leave of Absence

Dear Mr./Mrs, 你上司的姓最好放在此，英文请假邮件。

There is a very important procein which I have to return to school for graduation thesis defense and other pa-pe-r work before the graduation.so may I please ask for a leave on 20th,21st,24th,27th in May? I hope you will oblige and grant me the requested leave.

Thank you very much for your consideration.

Yours sincerely,

你的名字

Dear Mr./ Mrs.,

Because I will have to return to to my university for my diertation reply and some other things related to my graduation, I want to ask you for a leave on May 20,21 24 to 27.

Sicerely hope you can give me the permiion as soon as poible.

Best wishes.

Sincerely Yours,

Xiao Wang

首先，假条的上方还是应该按照半正式的格式写上如下信息：

To：假条是递给谁的

From：请假人

Date：写假条的日期(注意不是请假的日期)

Subject：写上请假字样

假条抬头范例如下：

To： peter Stone， Manager

From： Lynn Chen， Financial Department

Date： April 2nd， 2004

Subject： Casual Leave of Absence

其次，在您的请假信第一段，应该开门见山但是有礼貌地提出请假，范文《英文请假邮件》。 第一段要中心明确，写清您要请假的日期。

第一段范例如下：

peter， I would like to know if I could ask for a casual

leave of absence for one day on April 4th， this Wednesday.

然后，在假条的第二段，您应该简单明了陈述请假的原因事由。注意叙述清楚明白，并尽可能表示对此带来工作不便的歉意。

第二段范例如下：

This morning I received a telephone call from my dentist，

urging me to come to his practice for immediate treatment of my teeth.I have been experiencing a stinging pain， depriving me of my sleep during the past fortnight.The situation could worsen， should infection occur.

Concerning my workload： As Wednesday is not as busy as the other weekdays， I think a one-day leave this Wednesday may be the best solution.I apologize for the inconvenience my absence from work may cause.

接着，在假条的最后一段，应写上您希望获得准假的句子，或者具体等候答复的时间。

最后一段范例如下：

Thanks.I will call you at 1：30p.m.or you can call me at

any time.

好，把以上几段综合起来，就是一则请假条，看看，是不是很简单?写得成功的请假条，能充分表明您是一个认真负责有条理的人，所以请多多练习吧。

第17篇：英文邮件格式

1.Greeting meage 祝福

Hope you have a good trip back.祝旅途愉快。 How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2.Initiate a meeting 发起会议

I suggest we have a call tonight at 9:30pm (China Time) with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。 We\'d like to have the meeting on Thu Oct 30.Same time.十月三十号(周三),老时间,开会。

Let\'s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。

I want to talk to you over the phone regarding iues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。

3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议

Shall you have any problem acceing the folders, please let me knows.如果存取文件有任何问题请和我联系。

Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon.

期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments.请随意提出您的建议。

Any question, please don\'t hesitate to let me know.有任何问题,欢迎和我们联系。 Any question, please let me know.有任何问题,欢迎和我们联系。

Please contact me if you have any questions.有任何问题,欢迎和我们联系。

Please let me know if you have any question on this.有任何问题,欢迎和我联系。

Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user\'s behavior.您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/iue.如果可以,我希望你能负责这件事情。 4.Give feedback 意见反馈 Please see comments below.请看下面的评论。

My answers are in blue below.我的回答已标蓝。

I add some comments to the document for your reference.我就文档添加了一些备注,仅供参考。 5.Attachment 附件

I enclose the evaluation report for your reference.我附加了评估报告供您阅读。

Attached please find today\'s meeting notes.今天的会议记录在附件里。

Attach is the design document, please review it.设计文档在附件里,请评阅。

For other known iues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。

6.Point listing 列表 Today we would like to finish following tasks by the end of today:1…….2…….

今天我们要完成的任务:1…….2…….

Some known iues in this release:1…….2…….声明中涉及的一些问题:1…….2…….

Our team here reviewed the newest SCM policy and has following concerns:1…….2…….

我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/iues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1…… 2……

目前数据如下: 1…… 2…

Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题

I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。

For the aignment ABC, I have the following questions:… 就ABC协议,我有以下几个问题:…… 8.Proposal 提议

For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议……

I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。

Achievo team suggest to adopt option A to solve outstanding iue…… Achievo团队建议应对突出问题采用A办法。 9.Thanks note 感谢信

Thank you so much for the cooperation感谢你的合作! Thanks for the information 谢谢您提供的信息! I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。 Thanks for your attention! 谢谢关心! Your kind aistance on this are very much appreciated.我们对您的协助表示感谢。 Really appreciate your help! 非常感谢您的帮助! 10.Apology 道歉

I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉! I apologize for the late asking but we want to make sure the correctne of our implementation ASAP. 很抱歉现在才进行询问,但是我们需要尽快核实执行信息

邮件范文

1.Dear Mr./Ms,

Mr.John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.If not, what time you would suggest.

Yours faithfully,

尊敬的先生/小姐

我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。

请告知这个时间对您是否方便。如不方便，请建议具体时间。

您诚挚的

Back to Top

Dear Mr./ Ms,

Thank you for your letter informing us of Mr.Green\'s visit during June 2-7.Unfortunately, Mr.Edwards, our manager, is now in Cairo and will not be back until the second half of June.He would, however, be pleased to see Mr.Green any time after his return.

We look forward to hearing from you.

Yours faithfully,

尊敬的先生/小姐

谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。

希望收到您的来信。

您诚挚的

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2.Dear Mr/Ms,

I represent the W/P Electronics Company in Dallas, and will be in Kunming from nextMonday to Friday, (October 5-9).I should like to call on you to discu our new monitor.Would 0930 hours on Tuesday, October 6 be convenient?

I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a meage will reach me.If the day is not convenient, will you please suggest another.

Yours faithfully

尊敬的先生/小姐

我是达拉斯W/P电子公司的代表，将于下周一到周五（10月5-9日）住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便？

从周二，即9月29日，我将住在北京的长城宾馆，直到周六，即10月4日，在那会有通知给我。如商讨日期不方便，请另外建议。

Back to Top

Dear Mr/Ms,

Thank you for your letter of September 26.We shall be very pleased to see you and discu your new monitor, but October 6 is not suitable.We will be happy to meet with you at 9:30 a.m.on Wednesday, October 7, if the time is convenient for you.

We look forward to meeting you.

Yours faithfully

尊敬的先生/小姐

我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。

期待与您见面。

您诚挚的

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3.Dear Mr./ Ms,

I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in Europe.I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at 2.00 p.m.on that day.

If I do not hear from you to the contrary, I shall aume that it will be convenient for me to call at that time.

Yours faithfully

尊敬的先生/小姐

我现正在汉堡参观港口，以让欧洲了解并使用我们的新型集装箱。

星期三即六月4日，我将到安特卫普，我会于当天下午2：00打电话给你。

对此约定如不来信，我将认为于这个时间打电话是方便的。

您诚挚的

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4.Dear Mr./ Ms,

Mr.Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th July, at half past two.

I will appreciate your letting me know whether you will be able to come.

Yours faithfully

尊敬的先生/小姐

杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。

是否能来，请告知，多谢。

您诚挚的

Back to Top

Dear Mr./ Ms,

Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon, 5th July, at 2:30.I shall be happy to be there as requested and will bring my diploma and other papers with me.

Yours faithfully

尊敬的先生/小姐

谢谢昨日来信通知我面试，我将于要求的7月5日，周五下午两点半到达，并带去我的证书及其它书面材料。

你诚挚的

Hi Paolo, Have a nice day! It’s greeting from Candice from China Merchants Logistics.We haven\'t contacted with each other for several weeks.How are you these days? Last time we talk about quotation of price and trial operation.Does Marcegaglia have any logistics requirement these days? And do we have any cooperation opportunities recently or in the near future?

CML sincerely hopes to be your logistics partner.Look forward to your feedbacks and suggestions soon。Also please let me know if you need any other information.Thank you! Pls give my best wishes to your family.

第18篇：日本亚马逊客服邮件回复

様

ご注文いただきありがとうございます。

誠に申し訳ございませんが、中国から出発しますので、

ちょっと時間がかかります、もうちょっとお待ちいただけないでしょうか。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文をありがとうございます。

Amazonからの「キャンセルリクエスト」がまだ届かないので、

誠に申し訳ございませんが、お客様はまだ「キャンセルリクエスト」を申請されないでしょうか。

お手数ですが、お客様の方もキャンセルをお願いいたします。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

かしこまりました、、Amazonからのキャンセルリクエストが届いたすぐ、キャンセル致します、ご苦労様でした。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

様

ご注文いただきありがとうございます。

誠に一方的勝手なお願いではございますが、

実物の写真を当店に拝見させてもいいでしょうか、ご容認くださいますようお願い申し上げます｡

宜しくお願いいたします｡

様

まずは、深くお詫び申し上げます。

ご迷惑をおかけいたしました、誠に申し訳ございません。

お客様に返金いたします、当商品はお礼としてお客様に差し上げます。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

当店の返金手続きは完了いたしました、後はAmazonと銀行の処理をお待ちだけです。 2-3日かかるかもしれません、もしまだ届かない場合は、当店或いはAmazonにもう一度う連絡ください。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

様

まずは、深くお詫び申し上げます。

ご迷惑をおかけいたしました、誠に申し訳ございません。 お客様に返金いたしてもよろしいでしょうか、

そして当商品が届く場合、当商品はお礼としてお客様に差し上げます。

今後はこのようなことでご迷惑をかけぬよう、十分に注意をいたす所存でございます。

折り返しのご返答をお待ちしております。

様

ご注文いただきありがとうございます。

お客様に価格をディスカウントいたします。 三割引でいかがでしょうか。

285円を返金いたします、ご意見はいかがでしょうか。

折り返しのご返答をお待ちしております。

様 お世話になっております

ご容赦ありがとうございいます。

今後はこのようなことでご迷惑をかけぬよう、十分に注意をいたす所存でございます。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

様

ご注文いただきありがとうございます。

到着時間は6月5日までと存じます、当商品は既に到着いたしました、もうちょっとお待ちいただけないでしょうか。 もし予定時間外なら、返品は可能です。

よろしくご了承下さいますようお願い申し上げます。

様

お客様にお詫びの気持ちいっぱいです

添付フゔイルをご覧下さい、５日11日は既に出発いたしましたが、恐らく中国税関の所ちょっと時間がかかります、

ご迷惑をおかけいたしました、誠に申し訳ございません。 先程お客様に返金いたしました、誠に申し訳ございません。

誠に申し訳ございませんでした

様

ご注文いただきありがとうございます。

ご迷惑をおかけいたしました、誠に申し訳ございません。

中国から出発しますので、返品ならちょっと時間がかかります、返金の方をお勧めいたします、342円を返金いたします よろしいでしょうか。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

先の話につきましては、誠に申し訳ございませんでした、お客様に全額で返金いたします、よろしいでしょうか。

今後はこのようなことでご迷惑をかけぬよう、十分に注意をいたす所存でございます。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

otnpmilk 様

ご注文いただきありがとうございます。

かしこまりました、今お客様に返金いたします、当商品はお礼としてお客様に差し上げます。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

ご迷惑をおかけいたしました、誠に申し訳ございません。 お客様に返金いたしてもよろしいでしょうか、

今後はこのようなことでご迷惑をかけぬよう、十分に注意をいたす所存でございます。

よろしくご了承下さいますようお願い申し上げます。

多田士朗 様

ご注文いただきありがとうございます。

前の話につきましては、誠に申し訳ございませんでした、お客様に1140円を返金いたします、よろしいでしょうか。 当商品はお礼としてお客様に差し上げます。

今後はこのようなことでご迷惑をかけぬよう、十分に注意をいたす所存でございます。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

加藤 喬士 様

まずは、深くお詫び申し上げます。

ご迷惑をおかけいたしました、誠に申し訳ございません。 先からお客様の事をずっと考えましたが、

お客様にご満足できる答えが差し上げられないかもしれませんが、一つの提案がありました。 もうちょっと３日ほどお待ちいただけないでしょうか。

3日後、もしまだ届かないなら、お客様に返金いたしてもよろしいでしょうか、そして当商品が届く場合、当商品はお礼としてお客様に差し上げます

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

かしこまりました、お手数ですが、

お客様の方もキャンセルをお願いいたします。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

様

ご注文いただきありがとうございます。

はい、当方にお任せします、ご苦労様でした。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

様

ご注文いただきありがとうございます。

ご注文の商品はもうキャンセルいたしました。

今後、また機会がございましたら、何卒、よろしくお願い申し上げます。

様

まずは、深くお詫び申し上げます。

ご迷惑をおかけいたしました、誠に申し訳ございません。

お客様に返金いたします、当商品はお礼としてお客様に差し上げます。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

ご迷惑をおかけいたしました、誠に申し訳ございません。 当商品は既に出荷完了いたしましたが、予定時間外なので、お客様に返金いたしてもよろしいでしょうか、

もし良ければ、返金リクエストをお願いいたします

今後はこのようなことでご迷惑をかけぬよう、十分に注意をいたす所存でございます。

よろしくご了承下さいますようお願い申し上げます。

様

お世話になっております

以下のネットリンクをご参考下さい。

http://www.amazon.co.jp/gp/help/customer/display.html/ref=footer_paymenthelp?ie=UTF8&nodeId=642946

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

ご迷惑をおかけいたしました、誠に申し訳ございません。

先にお客様に返金いたしました、お荷物輸送中に想定外の状況が発生した模様です。 添付ファイルをご査収ください。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

「出荷すみ」だけど、本当は出荷いたしませんのでご安心くだい、また、お客様の方で「キャンセルリクエスト」の申請もお願いいたします。

よろしくご了承下さいますようお願い申し上げます。

様

ご注文いただきありがとうございます。

ご注文後すぐ発送いたしました。出荷データのディスプレーが遅いですが、Amazonの規定です。当商品は既に出荷完了致しましたから、ご安心ください。

よろしくご了承下さいますようお願い申し上げます。

返答。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

ご迷惑をおかけいたしました、誠に申し訳ございません。

金型がちょっと変わったため、写真と異なることになります。 湾曲したのは恐らく郵送途中の不注意かもしれません。

よろしくご了承下さいますようお願い申し上げます。

はい、できるでけお客様のおしゃっるとおりに頑張ります

価格をディスカウント

ステータスが「出荷の準備中」のままになっていて、こちらでは「キャンセルリクエスト」しかできません。そちらでキャンセル手続きをしてもらえますか？

第19篇：英语回复往来邮件格式

General inquiry Dear __________,

We are interested in your product of __________in a quantity of __________.

Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________.

We look forward to hearing from you soon.

Sincerely,

Reply to supplier\'s quotation Dear __________,

Thank you for your meage dated__________

Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.

We are looking forward to your reply.

Sincerely,

__________

General Quotation Dear__________,

We understand from your information posted on Alibaba.com that you are in the market for __________.

We are a __________company specializing in exporting__________.We accordingly make the following offer: 1.Product Name: __________ 2.Packing: __________ 3.Quantity: __________ 4.Price: __________ 5.Payment: __________ 6.Shipment: __________

If any of our products are of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements.

We look forward to hearing from you soon.Reply to buyer\'s inquiry Dear__________,

Thank you for your inquiry dated __________regarding__________.

Please find the detailed product information as follows: Product Description: __________ Specifications: __________ Packaging: __________ Price: __________ Payment terms: __________

We look forward to hearing from you soon and proceing your first order.

Sincerely,

Sincerely, Introduce new products to old customer Dear,

We have refreshed our online catalog at Http://$!{object.domain}.en.alibaba.com, and now it covers the latest new products, It covers the latest new products available from stock.

We believe that you will find something attractive to our product line.Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know.We would be very happy to send you samples for close inspection.

We will keep you informed on our progre and look forward to hearing from you.

Sincerely,

Reply new buyers\' first email $!object.salesname

$!object.feedback Dear,

#if($!object.draftDateStr) We have received your letter of $!object.draftDateStr showing your interest in our complete product information.

#end Our product lines mainly include high quality $!object.memberCategoryName products.To give you a general idea of the various kinds of $!object.memberCategoryName now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http://$!{object.domain}.en.alibaba.com which includes our latest product line.

We look forward to your specific specifications and hope to work together with you in the future.

Sincerely, $!object.salesname

$!object.feedback

系

创建者

统

First Contact email Dear,

#if($object.customerCategoryName) We learn from Alibaba.com that you are in the market of $!object.customerCategoryName.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

#end We are

a

joint

venture

specializing and

in export

the of $!object.memberCategoryName#if($!object.customerCategoryName) $!object.customerCategoryName#end.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introduction at Http://$!{object.domain}.en.alibaba.com which includes our latest product line.

Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements.

We are looking forward to your prompt reply.

Sincerely,

$objec t.salesname Reply buyer\'s inquiry for product details Dear,

#if($object.draftDateStr) Thank you for your inquiry of $!object.draftDateStr.

#end We\'ve enclosed the photo and detailed information of the product for your reference: Product: Specification: Package: Price: Payment:

A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items.Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely, $!object.salesname

第20篇：询盘回复邮件范本

这是我在福步上抄的，你们把自己的产品套

进去就好了

第一次询盘的客户，邮件回复如下：

Thanks for your inquiry.

We are profeional supplier of printing machine at competitive price。

Here is attachment with some prictures of our products may suit your requirements, for more, please check our Website（www.daodoc.com）, and select products that you are interested in.

We have great interest in developing busine with you, could you have any inquiry and comments,

we would like to talk in details through MSN or mail or any way you like.

Any help & question,we shall be pleased to be on service of you.Looking forward to your prompt reply.

Best wishes, （要带附件）

几天过去了，客户没有回复，用下面模板跟进：

For several days no news from you, my friend.

I am writing for reminding our offer for items of printing machine dated on ~~（日期）~~~~~~according to your relative inquiry, Any comments by return will be much appreciated.

It will be our big pleasure if we have opportunities to be on service of you in near future.

Looking forward to your prompt response.

Best wishes,

十天左右过去，客户还是没有回复，用以下模板再跟进：

How are you? Hope everything is ok with you all long.

I am writing for keeping in touch with you for further busine.

If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price.By the way, how about your order with items of printing machine?

If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other.

If there is anything we can help to you, we shall be much than pleased to do so.Looking forward to your prompt response.

Best wishes,

如果半个月，三封邮件出去，客户仍然没有回复，基本上无望了，把宝贵的时间用在跟进新意向客户身上。

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