空乘面试会话

CONVERSATIONS会话 （A=ApplicantI=Interviewer）Dialogue 1

I:What made you decide on this type of occupation?

A:Oh, to tell you the truth, I love the sky.When I was a child, I imagined flying into the blue sky some day.Now, I think the day has come.My dream will come true.And I like travelling very much and I enjoy working with people.

I:Can you make yourself underst

I:Do you know what the responsibilities are for a stewarde?

A:The main responsibility of the stewarde is to make the paengers relaxed and happy during the flight.And good service is also i ood in English without too much difficulty?

A:Yes, I think I am quite fluent in English.I got the certificate of the Secondary English Training last month.mportant.

I:Are you in good health?

A: I just had a complete physical examination and I am in top condition.I:Have you had any nursing experience?

A:Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.

I:How tall are you? What about your eyesight?

A:My height is one meter and sixty-eight centimeters.I never had any vision problems.I:What would you say are your strengths and weaknees?

A: One of my strengths is my friendline and open-minded attitude and

also I think I have a warm personality.But sometimes, I find it is hard to

tell others when I don’t like what they are doing.

I:If a paenger can not understand what you say, what should you do?

A:I willl try to speak in another language or I willl try my best to use

gestures and draw pictures.I: 什么原因使你决定投身这个行业呢？ A:

哦，说真的，我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝

天，现在我想这一天已经到了，我的梦想要实现了。而且我非常喜欢

旅游，喜欢和人打交道。 I: 别人容易明白你说的英语吗？ A: 可以，

我想我的英语很流利，上个月我拿到了中级英语培训证书。 I: 你认

为对空姐来说，主要的职责是什么？ A: 主要职责就是让乘客在飞行

途中能放松、快乐，而且好的服务也是很重要。 I: 你现在身体很好

吧？ A: 我刚做了一次全面的体检，身体状况很好。 I: 你有护理经

验吗？ A: 有，我有两年的护理经验，现在我就在一家医院当护士。

I: 你多高？你的视力如何？ A: 我身高168cm，视力没问题。 I: 你

认为你的优点和缺点是什么？ A: 我优点之一就是待人非常友好、开

朗，还有我的性格温和。但有时候，我发现很难告诉别人我不喜欢他

们的所作所为。 I: 如果有乘客听不懂你说的话，你该怎么办？ A: 我

会试着说另一种语言或者打手势、画图。

Dialogue 2

I:Tell me about yourself and your past experience.A:For the past 3 years, I have been working in China East Airlines

Corporation Limited.I am very tolerant of people and have been told that

this is one of my strengths.I feel I have a lot to offer as a team member.

I:Why are you interested in this occupation?

A:It has always been my dream to be a stewarde.And I like

travelling to different places.

I:What do you think is the chief charcteristic for a stewarde?

A:Well, a stewarde should be friendly, courteous, patient and treat

paengers kindly and politely.

I:Do you get angry easily?

A:No, I know how to control my temper.

I: If a paenger had an accident, what would you do?

A:I would give him or her basic first aid and ask my partner to call for

aistance at the same time.

I:If you are hired, when can you start work?

A:I can begin to work right away because I am out of work now.

I:What are your salary expectations?

A:I really need more information about the job before we start to

discu salary.I would like to postpone that discuion until later.Maybe

you could tell me what is budgeted for the position and how your

commiion structure works.

I: 说说你自己和你过去的经历。 A: 过去三年我一直在中国东方航空

有限公司工作。我待人宽容，别人都说这是我的优点。我想作为团队

一员，我能作出很多贡献。 I: 你为什么对这个职业感兴趣？ A: 成

为一名空姐一直是我的梦想，而且我喜欢到各地旅游。 I: 对空姐来

说，你认为主要应该具备的品质是什么？ A: 空姐应该待人友好、有

礼貌、有耐心，对顾客和蔼、彬彬有礼。 I: 你容易生气吗？ A: 不，

我知道怎样控制自己的脾气。 I: 如果有乘客发生意外，你会怎么办？

A: 我会为他/她做基本的急救，同时让同伴寻求救助。 I: 如果你被

录用，什么时候你能开始工作？ A: 因为我目前没有工作，所以随时

都可以。 I: 你希望拿多少薪水？ A: 在讨论薪水前，我需要更多了

解这份工作。我希望迟点讨论这个问题，或者你可以告诉我这个职位

的预算薪酬是多少，贵公司的佣金制度是如何运作的。

imagine想象secondary中级的 flight attendant 空服人员

eyesight视力 vision 视力gesture手势 tolerant宽容的basic first aid基本的急救护理temper脾气aistance援

助，协助

作为空中小姐，懂得一些急救措施是非常必要的，所以即使你没有做

过空中小姐，但如果做过护士，有护理经验（nursing experience），你

尽可以把它当作自己的优势表现出来。

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