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Sandy Lin 15/F,TOWER2 ,brIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,profeionals and staff members.
Detail-and goal-oriented.
Function well in high-stre atmosphere.
Knowledgeable on both EECO and ApTEC computers systems.
CAREER HISTORY
1992-present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests\' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized ApTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Aociate
Aisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Aisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
pREFERENCES
Furnished upon request.
Candidate\'s customer relations and administrative skills,eential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate\'s work history is strong.
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