文秘英语试题

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2002年11月 国家涉外秘书四级英语真题

(一)

填空题(共10题,每题2分,满分20分。请将适当的单词或词组填入题中的划线处)

1.

In order to make a good _______during a job interview, you need to prepare yourself for the interview.2.

If you are the one caller wants, instead of answering ______ like ―yes, I am‖, it is better to say ―speaking please‖.

3.

Home calls demand _____ rules of manners as busine calls.4.

Sometimes words with the same meaning produce _______ in the listeners.5.

Westerners ______ to be frank and direct.6.

Foreigners don‘t consider ―exceive modesty‖ a great _____.

7.

Memos, along with the telephone, are the tools of ______within any writing.8.

What _______ should be included depend on the memo you‘re writing.

9.

Some filing folders have a note on them for cro ______.10.After a meeting the secretary should type the minutes up, and keep proper records of the busine______ and resolutions paed.

(二)

单项选择题(共10题,每题2分,满分20分。请将正确的答案以相应的字母填入题中的划线处)

1.

She is one of the most ______secretaries of that company.A.accomplished

B.fulfilled C.finished

D.achieved 2.This secretary is remembered for her many good _____.A.acts

B.deeds C.actions

D.activities

3.Over 1000 people visited the trade fair _____ those who were present at the opening ceremony on the first day.A.except

B.except for C.with the exception of

D.in addition to

4.Most people who travel in the course of their work are given traveling ______.A.income

B.allowances C.wages

D.pay 5.The chairman _____ that this year‘s prize winner is Ms.Wang.A.announced

B.declared C.stated

D.pronounced 6.After discuing this among ourselves, we will have to submit it for ______ by our leadership.A.approval

B.agreement C.permiion

D.approach 7.In English, one rank below the full profeor is the ______ profeor.A.under

B.aociate C.aistant

D.deputy

8.Can your company _______ that the silk shirts will be delivered in time? A.insure

B.ensure C.aure

D.secure 9.Visitors were asked to write their names in the _____ space at the top of the page.A.empty

B.hollow C.blank

D.vacant 10.Money is often the ______ of many divorces.A.motive

B.cause C.reason

D.ground

(三)

翻译题(共4题,每题5分,满分20分。请将英语译成汉语,汉语译成英语) 1.

2.

3.

4.

You may run your chances for a job by wearing the wrong sort of clothes to the interview.Memos can be often served as reminder of the jobs you should do at particular time.如果他们想批评人,他们总是当面批评,而不是靠第三者传话。 含混不清的或毫无助人诚意的电话答语说明你没有合作的诚意。

5.

写作题(共1题,满分20分。请根据下面的内容,用英文起草一份通知)

因紧急业务的原因,今接到ABC公司的通知,该公司的总裁Vincent先生必须在2002年5月15日出席董事会,所以不能按约定的时间来京。原定于2002年5月16日召开的技术座谈会因故推迟到2002年6月5日下午2时举行。地点仍在我公司会议室。

总经理办公室

2002年5月12日

(一)听写(共2题,每题5分,满分10分。此题是两段话,请将听到的内容用英语记录下来。录音播放两遍) 1.2.

(二)判断题(共10题,每题1分,满分10分。请在题号旁,根据听到的内容,正确的打“√”,错误的打“×”。录音播放两遍) 1 2

3 4 5 6 7 8 9

标准(参考)答案及评分标准 笔试部分

一、填空题 标准答案:

1.impreion

2.crudely 3.similar

4.different feelings

5.tend 6.virtue

7.communication

8.features 9.reference 10.transacted 评分标准:每题2分,满分20分,错答与不答均不得分

二、单项选择题 标准答案:

1.A

2.B 3.D 4.B 5.A 6.A 7.B 8.C 9.C

10.B 评分标准:每题2分,满分20分。错答与不答均不得分。

三、翻译题 参考答案:

1.

你可能因为面试时的着装不得体而失去这项工作的机会。 2.

备忘录可以随时提醒你再特定的时刻干什么事情。

3.

If they want to criticize someone, they usually do it to his face rather than using a third person to pa on the remarks.4.

An unclear or unhelpful phone answer suggests you lack the honesty of cooperation.评分标准:每题5分,满分20分。错答与不答均不得分。句子大体符合愿意,可酌情加分.

四、写作题 参考答案

Notice

As informed by ABC Company, Mr.Vincent, the President of ABC company won‘t be able to come Beijing at appointed time owing to the reason that he will have to attend a board meeting for some urgent busine on the 15th of May, 2002.In such case, our technical seminar which was be held on the 16th of May, 2002, will have to be put off to the 5th,June2002, at 2:00 PM.The location of the meeting will still be in the meeting room of the company.

May12, 2002

General Manager Office

评分标准:格式5分,语法5分,内容表达10分,满分20分。大体符合愿意,可酌情加分.

一、听力部分 标准答案:

1.

Wang Hong is approving for a secretary job in a joint venture company in Beijing.She is being interviewed by the manager.2.

At first, the secretary should prepare a detailed itinerary and consult the bo about it.The itinerary must include as much information as poible.

评分标准:每题5分,满分10分。内容大体符合愿意,可酌情加分.

二、判断题 标准答案:

1.√

2.

×

3.×

4.

5.√

6.×

7.√

8.√

9.

10.×

评分标准:每题1分,满分10分,错答与不答均不得分

2007年5月 国家涉外秘书四级英语真题

A.Listening Test 【注意:本试卷听力部分录音在“秘书英语听力录音四级01中。】

I .Directions: True or false .(5 questions , 2 marks each question , 10 marks altogether.) Put T(true) or F(false) in the brackets in front of each question.On the tape you will hear a telephone conversation between a hotel guest aned the receptionist at the hotel.The tape will be played twice .判断对错。在每题的前面的括号中画T(对)或 F(错)。下面你将听到酒店顾客和接待员的哦对话,录音将播放两遍。(每题2分,共10分)

[

] 1.John Smith works for the hotel.[

] 2.The hotel can only provide 12 room because it‘s fully booked tonight .[

] 3.The waitre didn\'t remember John Smith‘ s reservation.

[

] 4.The hotel booked 8 rooms for Mr.Smith in another hotel far away.[

] 5.Mr.Smith got all the rooms he needed at last.

II .Directions: In this question you will hear a conversation .The tape will be played once for you to get used to it and then again for you to write down what you hear .Complete the sentences according to what you hear.You MAY need to write down MORE THAN ONE word if neceary .After the tape has been played the second time you will be given two more minutes to finish writing the dialogue and to check spelling , grammar and neatne.(2 marks each , 10 marks altogether) 请根据听到的内容填空,如果需要,一个空可能填写不止一个单词。(每题2分,共10分)

1.

She has to write ____ about a product.2.

Then they use them to get ____about what people think of the product , how often they buy it , where they buy it and why they buyt it and so on.3.

Well , in ____to the answers the public gives , it could change its ____,or reduce the price of the product of change the ____.

B .Written Test I.Directions :Please put the correct preposition in the blank space for each question (2marks each question , 6 questions , 12 marks altogether)在每题的空格中填写恰当的介词,每空一词。(每题2分,共12分)Susan Lee has come to Manchester (1)_____a trade fair.She arrived this evening , Monday , June the second, and is staying for three days.She has a reservation for a double room (2)____ a bath (3)____the Grand , a big hotel (4)____the center of Manchester.Maria is (5)____Argentina in South America, and she lives and works in Buenos Aires where she is the managing director (6)____ Luxa Glasware Limited.II.Directions: Vocabulary .Please put the right answer (A,B,C, or D ) in the blank space for each question.(1marks each question , 8 marks altogether).词汇:请选择正确的答案填在横线上(A,B,C 或D,每题只有一个正确答案)。(每题1分,共8分)

1.

The ____ of the pound has gone down .Consequently , our British customers are having to pay more for our goods.(A)

amount (B) price (C)money (D) value 2.

Over the past ten years they have ___ their accounts very promptly.(A)finished

(B )paid (C)settled (D)done 3.In ____ of this , I think we can safely raise their credit limit to $5,000.(A) surprise

(B) view

(C) joy (D) thoughts 4.Because you are a(n)____customer, we will give you a 20 percent discount.(A) regular (B) ordinary (C) normal (D) often 5.Production costs have ____ considerably ;in the last six months.(A) raised (B) rised (C) rose (D) risen

6.Neverthele , we should avoid ____ up prices.(A)put

(B) to put (C) putting (D) have put

7.You omitted to send us the neceary documents to ____customs.(A)declare (B) go (C) through (D) clear

8.We realize we are not allowed andy ____ in Companyy Policy.(A) speak (B) talk (C) say (D ) tell

III.Reading Comprehension: 阅读理解

Directions: Section A.True or False questions , fill in T for True or F for False in the bracket .( 2 marks each question , 5 questions , 10 marks altogether ).判断对错。在括号中对的填T, 错的填F(每题2分,共10分)。

Problems may arise when your bo is away , and you must decide what action to take .Should you deal with them yourself? Contact your bo by cable or cable of telephone? Get in touch with his deputy or partner of another member of the board of directors ? Or simply leave them unsolved until your bo returns? Experience and common sense will help you to decide ; no one can lay down hard and fast rules to cover all situations.A word of caution might come in useful at this stage .While initiative and enterprise are the neceary attributes of a good secretary , so are good judgment and awarene of one‘s limitations.Be clear in your own mind just how far your anthority goes; get your facts straight ; where poible , seek a second opinion .Then when you decide on a course of action , see it through hard , if is should misfire , be ready to take the consequences.[ ] 1.You should be cautious when problems arise and your bo is away.[ ] 2.You should contact your bo when problems arise and he is away.[ ] 3.Nothing can help you decide , not even experience and common sense .[ ] 4.We can lay down hard and fast rules to cover all situations.[ ] 5.Initiative and enterprise are the neceary attributes of a good secretary , good judgment and awarene.

Section B Directions : Read the following paage and fill in the blanks fwith appropriate sentences from the list to make it whole meaningful article .Note that there are more sentences than the blanks in the paage.( 2 points each question, 10 marks altogether.) 要求: 选择正确选项,将其前面字母填入文章空白处。注意:给出的选项多于文章中的空格。(每题2分,共10分)

(1)——— huge hard – drives and computer faxes, the volume of paper in the average office has continued to grow.It may be that the final copy needs to be on paper , but the first give drafts should not be.(2) _______a lot of older people are not happy with a document draft unle thy have a printed copy of it.There used to be good reason of this.

“Older‖ computer programs were generally not capable of producing screen previews of what to be printed , and you simply had to see a draft copy.This draft would then need to be corrected for layout several times.

(3)_____ until the computer software finally produced a satisfactory document.Those days are now long gone .(4) _____on screen , exactly what the output will look like ,so that hard—copy drafts are generally not required for documents , spreadsheets , etc.But , even though they don‘t need to print out document any more , people still want copies ―for the file‖.

But , in doing so , they mi the point , because the document is already on file .Of course , you need to know exactly where everything is filed so you can easily find it again.

(5)_____ disk drives are now big and cheap enough that they are a much better way of storing data.(A) This led to more copies

(B) printing it out wasteful laser cartridges and paper are both very expensieve (C) While the younger generations are comfortable working on screen (D)

On the oter hand (E) Despite advances in data – storage technology (F) Word proceing programs today are capable of showing IV.Translation Test .( 4marks each question , 5 questions , 20 marks altogether ) 翻译。(每题4分,共20分)

1.

The cheque is a very convenient method of payment .It is used with a current account .There are various ways of writing cheques.2.

Nowadays most banks iue cheques which are already croed , that is to say, they have two parallel lines running downwards .3.

This means that cheque cannot be cashed over the counter .It must be deposited into an account though not necearily the account of the payee.4.

如果收款人愿意,可以在支票背面签字,然后给另外一个人,以存入另外一个户口。 5.

传真装置运用电话在几分钟之内将任何形式的印刷、打印或手写文件、图画、图表和照片从一个地点传送到另外一个北国或国外的地点。

V.Writing ( 20 marks ).写作(20分)

Requirements : Huoad Limited of Cairo has written to your company to ask you to reduce your prices by 10% and ask if you will accept payment in Egyptian pounds .Drafts letter in replay to tell them : 1.

You cannot lower your prices .2.

You have had to raise your prices by 25% because the government has increased the sales tax.3.

You can give a discount of 5% on orders of more than US$50,000.4.

You cannot accept payment in Egyptian pounds but you can accept US dollars of German Marks.

涉外文秘(国家职业资格四级)英语试卷 标准(参考)答案及评分标准

A.

Listening Test 【注意:本试卷听力部分录音在“秘书英语听力录音四级01中。】 I.

(5 questions , 2 marks each question , 10 marks altogether.) 1.F 2.T 3.F

4.F

5.T II.(每题2分,共10分)

1.

questionnaires 2.information . 3.response , advertisement, packaging

B .Written Test I.(2marks each question , 6 questions , 12 marks altogether) 1.for

2.with

3.at

4.in 5.from 6.of II.Vovabulary (marks each question , 8 marks altogether) 1.

D

2.

C 3.

B 4.

A

5.

D 6.

C 7.

D 8.

C III.Reading Comprehension Section A :( 2 points each question, 10 marks altogether.) 每题2分,共12分。 1.

T 2.

F 3.

F 4.

F 5.

F Section B: ( 2 marks each question , 5 questions ,20marks altogeter )Please translate sentence 1,2and 3 into Chinese and translate sentensce 4 and 5 into English.翻译、每题4分,共20分。 1.

支票时一种非常方便的支付方式。(2分)与活期存折一起使用。(1分) 写支票的方式多种多样。(1分)

2.

现在大多数银行所发行的支票都已经是划上了横线的支票,(2分)也就是说,这些支票都有两条平行向下的线。(2分)

3.

这就意味着,支票无法在柜台上兑换成现金,(2分)必须存储到某个账户上,不过该账户不一定是收款人的账户。(2分)

4.

If the payee wishes ,(1分) endorse it on the back(1分)and then hand it over to someone else for deposit into another account .(2分) 5.

Fax equipment uses the telephone to transmit , within a few minutes, (1分)any form of printed , typed of hand –written matter, (1分)

drawing , diagrams and photographs form one location to aother in this country or abroad.(2分)

V. Writing test (20 marks ) 写作 20分

Dear Sir,

Thank you for letter inquiring about the prices of our products.I‘m sorry to say that we cannot lower the prices of our products .Instead , we actually have to raise our prices by 25% because the government has increased the sales tax.

However , we can offer a discount of 5% on orders of more than US$50,000.By the way , we cannot accept paymemnt in Egyptian pounds , but we can accept US dollars or Germany Marks.

Yours sincerely, Mary Angela Sales manager

2008年11月 国家涉外秘书四级英语真题

国家涉外秘书四级英语真题

I.Listening (2 marks for each, 10 marks altogether).Directions: Listen to this short dialogue and tell the following sentences are True or False.Write T for True and F for False in the brackets.你将听到一个对话,根据其内容对下列句子做出正确或错误的判断,请在[ ] 中填写T (对)或者F (错),每题2分,共10分。 [ ] 1.Leaded petrol is used for the car.[ ] 2.The petrol consumption is about twenty kilometers one liter at an average speed of 90 kilometers per hour.[ ] 3.This car costs forty dollars per day within four days at the moment.[ ] 4.If the man uses the car, he gets mileage without limit.[ ] 5.The man planned to go to many places including Edinburgh.

II.Listening Comprehension.( 2 marks each question .10 marks altogether)

Directions : Listen to the dialogue and choose the best answer to each question.根据所听到的对话选择出正确答案,每题2分共10分。

1.Where did the conversation most probably take place? ____ (A)In the railway station

(B ) In the station (C) In the airport

(D) In the theater 2._______ probably lead(s) to the delay.(A) Air-traffic control problems

(B) Traffic jam (C) Miing the directions

(D) Some accidents 3.The man went to Cape Town for _____.(A) travelling

(B) visiting his aunt (C) meeting Mr.De Bedts

(D) shopping 4.The woman advised the man _____.(A) to sit down

(B) not to worry

(C) to connect with his relatives

(D) to phone his wife.5.What attitude did the man have to the journey?____ (A) Enjoyable

(B) Unsatisfied (C) Affection

(D) Not mentioned

B.Written Test I.Vocabulary and Structures III.Please choose correct word from the box below for each blank.(2 marks each blank, 5 blanks, 10 marks altogether).从下框中选出恰当的词填空每空一词。(每空2分,共10分)

1.She is ___ holiday in Hongkong.(A)with

(B ) in

(C)over

(D)on 2.His job is to ___ what people think about a product .(A)find

(B )find out

(C) finding out

(D)finding 3.She ____four languages.(A) speaks (B )says

(C) uses

(D)talks 4.L/C at sight is normal for our exports to your country, so we can ___- make any exception.(A)nearly

(B )largely

(C)rightly

(D)hardly 5.A ____is a document prepared by the Accounting Department, the customer and the Accounting Department must have their own copies.(A)invoice

(B )credit note

(C) order

(D)statement 6.Do not put a lot of food in your mouth ___.(A) sometimes

(B )in one time

(C) at times (D)at a time 7.I‘m writing to complain ____ your service.

(A)with

(B )over

(C)in

(D)about

8.It is now over seven months ____ we placed the above order with you and we are still waiting for the Linton filing cabinets.(A)since

(B )until

(C)till

(D)when 9.____we hear from you within seven days, we will be forced to take legal action.(A)Until

(B )Since

(C)Unle (D)If 10.If he had taken the other train, he ____ transfer.(A)didn‘t have to

(B ) wouldn‘t have to (C) wouldn‘t have had to

(D) haven‘t had to

II.Reading Comprehension Section A Directions: Read the following statements and decided whether the sentences are True or False .Write T for True and F for False in the brackets.( 1 mark for each and 6 altogether ) 根据陈述,对下列句子做出正确或错误的判断,请在[ ] 中填写T (对)或者F (错),每题1分共6分。

[

] 1.A file cabinet is a cupboard with shelves, books of files in it.[

] 2.A waste bin is a collection of garage and trash.[

] 3.A keyboard is a part of computer, with a purpose of inputting information into a computer.[

] 4.A file folder is a container in the center and used as a holder for loose paper.[

] 5.A file is a collection of papers or published materials kept or arranged in inconvenient order.[

] 6.A calendar is a table at which you have your meals.

Section B Directions: Complete the following letter with the words provided .( 1 mark for each blank , 8 marks altogether )用下面所给的词填空,每题1分共8分。

take, by , hopes , look , in , invitation , commence , celebrating

Our club is 1.___ its centenary.We take great pleasure 2.____ extending to you, as a famous representative player, our 3.___ to join us at this happy event and 4.____ your place at the ―VIP Guests‖ table at the centenary banquet.The centenary banquet will 5.____ at 7p.m.on 15th March, 2005, in the Ballroom of the Hilton Hotel.The banquet will be preceded 6.____a ―Golden Oldies‖ match at 4 p.m.and pre-dinner drinks at 6 p.m.The club 7.____you can join us for all these celebrations.I 8.____ forward to having the pleasure of your company on this notable occasion.

Section C Directions: Read the following procedures and then tell the following sentences are True or False.Write T for True and F for False in the brackets.( 1 mark for each sentence , 6 marks altogether )阅读下文,根据其内容对下列句子做出正确或错误的判断,请在[ ] 中填写T (对)或者F (错),每题 1分,共6分。

New Zealand Immigration Service (NZIS) introduces the Student Bank Loan Scheme to facilitate easier proceing of student visa applications form Chinese people who want to go to New Zealand.It will make it easier for applicants or their parents to prove their financial ability to support the intended duration of study in NZ.Step 1: Applicants (or their parents) will apply for a loan to CIB directly.Step 2: CIB then considers the application for a loan.CIB requires deposits in the bank to be frozen and that they are at least 10% larger than the loan amount required.Step 3: If the loan is approved, CIB will then iue an ‗Advice for Study Loan Abroad‘ document to the applicant or their parents.Step 4: The applicant then lodges their visa application at the New Zealand Immigration Service (NZIS) together with their ‗Advice for Study Loan Abroad ‗document.Step 5: The NZIS procees the application (which may include verification of the Advice for Study Abroad document) and if satisfied will notify the applicant that they have been approved – in – principle.Step 6: The applicant takes this notification to the bank and completes a special application form to activate the loan.CIB will then iue a ‗Certificate of Credibility.Personal Loan for Study Abroad‘ document, showing that the loan has been activated.

Step 7: The applicant submits this document, together with the any other approval–in–principle requirements to NZIS, who then finalizes the application.

Step 8: If the applicant completes their study in NZ before the duration of their loan, they contact the NZIS to get a letter saying that they have completed their study.NZIS will then iue a letter which the applicant then takes to CIB to release their funds.

The following flowchart explains the operational procedures for the use of bank loan. A.Students apply to CIB B.CIB consider the Bank Loan C.CIB iue ‗Advice for Study Loan Abroad‘ if loan approved D.Students lodge applications to NZIS E.NZIS procees applications F.Students go to CIB to activate bank loan if applications approved G.Students provide ‗Certificate of Credibility.Personal Loan for Study Abroad‘ to have their visa labels iued.H.Students contact NZIS when course completed

[ ] 1.The article will make it easier for applicants or their parents to prove their financial ability to support the intended duration of study in NZ.[ ] 2.Applicants (or their parents) will apply for a loan to the Bank of New Zealand directly.

[ ] 3.The NZIS procees the application (which may include verification of the ‗Advice for Study Loan Abroad‘ document) and if satisfied CIB will notify the applicant that they have been approved-in principle.[ ] 4.If the applicant completes their study in NZ before the duration of their loan, they contact the CIB to get a letter saying that they have completed their study.[ ] 5.NZIS will then iue a letter which the applicant then takes to CIB to release their funds.[ ] 6.The article is informal and not clear. IV.Translation Directions: Translate the following sentences into Chinese.(20 marks) 将下列句子译成中文。(20分)

1.We‘ll try our best to widen our busine relationship with you.2.We regret to inform you that the goods you inquired are not available.3.We made an investigation on the market situation in our country recently.4.As your old customer, we have faith in the quality of your products.5.It is the packing that will give the first impreion on customers rather than products themselves.6.In a succeful negotiation, each party must gain something or there is no reason for the other party to participate.7.The first impreion each side makes will most likely have a major effect on the eventual outcome.8.Quantity can be found more related to practical trade, especially in international trade.9.Change in corporate culture can become neceary in certain instances.10.Managers seldom have all the information they need to make the best decision.

VI.Writing You are in charge of planning the program for a workshop for administrative aistants in your company.You have invited a university profeor to addre the group and the invitation has been accepted.You now write a letter to confirm the arrangements.The following points should be included:

Thank the profeor

Time: at about 1:30 on March 23 Place: at Jon Marshall Hotel Type of the speech (experience, stories , view of the role of the administrative aistant, how to prepare for further advancement into management) Additional help

答案:

A.Listening I.Listening Comprehension (2 marks for each, 10 marks altogether ).1.F

2.F

3.F 4.T

5.T II .Listening (2 marks each, 10 marks altogether) 1.C

2.A

3.C 4.B 5.B B.Written

I.Vocabulary and Structures Directions: Choose the correct answers for each sentences .选择适当的答案。(2 marks each question , 10 questions .20 marks altogether)

1.D

2.B

3.A

4.D

5.D

6.D 7.D 8.A

9.C 10.C

II.Reading Comprehension (20marks) Section A ( 1 mark for each and 6 altogether ) 1.F

2.F 3.T 4.F 5.F 6.F

Section B (1 mark for each blank, 8 marks altogether ) 1.celebrating 2.in 3.invitation 4.take

5.commence 6.by 7.hopes

8.Look

Section C (1 mark for each blank, 6 marks altogether) 1.

T

2.F

3.F

4.F

5.T

6.F

III.

Translation (20marks ) 1.我们将尽力(1)扩大同你们的贸易关系。(1) 2.我们很遗憾地通知你们,(1)你们所询的货物现在无货。(1) 3.我们最近对我国的市场情况(1)做了一个调查。(1)

4.作为你们的老客户,(1)我们对你们产品的质量很信任。(1) 5.是包装而不是产品本身(1)给消费者形成第一形象。(1) 6.在成功发的谈判中,每一方都必须得到一些东西,(1)另外一方不可能毫无理由地参加会谈。(1) 7.双方的第一印象很可能对(1)最后的结果产生主要影响。(1) 8.可以发现,(0.5)数量与实际的贸易关系更大,(1)尤其是在国际市场上。(0.5) 9.在一定情况下,(1)企业文化的转变变得很有必要。(1) 10.管理者很少有(0.5)能做出最好决定所需的(1)信息。(0.5)

IV.Writing March 19th, 2010

Dear Profeor,

Everyone is delighted that you can be with us on March 23.Thank you for accepting our invitation.

You talk will begin at about 1:30, John Marshall Hotel.I will introduce you.I know that our workshop participants will be very much interested in your varied experiences in busine as well as the academic world.I‘m sure you‘ll devote some time, however, to giving us your view of the role of the administrative aistant and how she or he can prepare for further advancement into management.

In the meantime, please let me know if there is anything I can do to help you.We want to make your visit with us completely enjoyable.

Sincerely yours, Elaine Yi

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