外贸英文邮件回复范文

2022-12-19 来源：其他范文收藏下载本文

推荐第1篇：外贸邮件回复

外贸邮件回复范文：

收到客户询盘时的回复： Dear Sir,

We hereby acknowledge receipt your inquiry of XX, (products) and I just got the information form our production department, these standards are available for us.And the now pls check the quotation below: The specification you required: The length: The diameter: The material ……

The price: XX usd /pcs FOB (Tian Jin)

I hope this is the one in your favor, as an experienced company (ISO9001:2000) in the XX field for more than 20 years.And we take the opportunity seriously to cooperate with you.If you have any questions, pls feel free to contact me.I will try my best.Thanks and regards Singature

客户询盘模糊，像客户询问规格 Dear Sir,

Thanks for your inquiry of our XX (products).On Dec.10th.And we are in XX field for many years, so we are confident we can do it.But the specification you given is still lack.Such as the diameter, material, quantity and so on…, so pls can you send us the details? The drawing (CAD) is ok.

After we confirmed, we are happy to provide you with our good quality and competitive price.

Looking forward your soonest reply, Thanks and regards Singature

针对客人的讨价还价的回复 Dear Sir,

Sorry for my late reply, I discu with our bo for a long time, but regarding the price, it is near our bottom line, you know the market is changing everyday, and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation, so we allow you a 2% discount, this is the best I can do for you.

I hope that if you have the will to cooperate, pls don’t just focus on the price, the most important is the quality, I think.

If you any comments, pls let me know.Thanks and regards, Angela

这个得针对情况，如果利润真的不太高，就这样写么有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦。

应对客户的迟迟不回复的邮件： Dear Sir,

Did you receive our quotation on Dec.12th? And no reply from you.I was waiting until until all the colleagues left the office.May be you are very busy.

So pls can you take some time to give me a reply? And kindly give me some advice on XX(products)

Looking forward your reply Thanks and regards Angela

面对客户迟迟不回复 Dear Sir,

How are you these days? I am Angela from XX Company, hope you still remember me.You sent us an inquiry of XX products.And we quoted for you on Dec 12th.

Can you send me a reply which can state your advice? You know we usually keep our client’s data and advice in the achieves, so that we make special and divide plan and schedule for each client.

At the same time we can improve our service according to them, if there’s some fault and in our works.

So pls take a few time to tell me some advice on our busine.Ok? Thanks very much.

针对报价了不回复的 Dear Sir or Madam,

Hope you still remember me, I sent you quotation for XX (products) on XX (date), well maybe you are very busy, and I understand.

I review your website very carefully, and have much interests to make a start for our cooperation, to provide the best special service.

Could you give me some advice so that we can do better

Best Regards

1, Therefore we always put the quality as the first consideration 因此我们总是把质量放在第一位的

2，Would it too much to ask you to respond my question by tomorrow? 可以请你明天以前回复吗？

3，the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了

4，The validity of the quotation is about the 10 days 报价的有效期大概是10天左右

5，Moreover we keep the price costs to the costs of the production 再说，我们的紧挨个已经接近生产费用的边缘

6，Will you kindly tell the quantity you require so as to unable us to sort our the offers?

为了方便我们报价，你能告知数量吗

7, you should take the quantity into consideration 你必须考虑到数量

8，We may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格 9，I’d like to tell you what I think about that 我想告诉你一些我的想法

10，But consider the quality, our price is quite reasonable 如果考虑到质量，我们的报价是很合理的

收到来信：

I have just received your kind letter.

I was very happy/glad/delighted/pleased to receive your letter yesterday morning.Your kind letter of Saturday arrived this morning 久未通信

Pls pardom me long in writing to you

I must apologize for not having written to you previously 未及时回信

I apologize for the delay in my reply

I apologize for being a day late with the delay reply to you Having lost your last mail, I have not been able to reply sooner 久无音信

I have not heard a word you for a long time There has been no news from you for ages

As I have not heard of you for long, I feel anxious 表示歉意难过：

Pls accept my sincerest apologies for the inconvenience I fear we caused you 遇到不好的事情

I have deeply grieved to hear the death of your father

I was most distre to learn from your letter of the illne of your father 谈谈开发信的事情

还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵

其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时还希望帮到比我还新的朋友，前辈不要拍我板砖哦。

发开发信要先找到邮箱，至于找邮箱呢，我觉得至今用的比较顺手的是各国邮箱的后缀(自己搜一下，太长了不好发上来)和一些好的黄页，有些朋友反映用邮箱后缀找不到，那是因为你要分析一下你们的产品在哪里很畅销，用的比较多。比如我们的产品水井管在沙特等中东产石油的地方用的多，那么就那些国建的公共邮箱后缀，搜出来比较多。其实我觉得开发信这个东西就像我们国内做电话销售一样，我想每个外贸人都很讨厌每天一大堆的网络推广电话，我想老外和我们应该是一样的心情。所以我觉得做外贸的不容易的，每天辛辛苦苦找邮箱发开发信息，而且还被人讨厌，看都没看就删了。有的说喜欢简短的开发信，有的喜欢有点专业性的比较长一点开发信，至于到底怎么样，我有两种版本经常换着发，要多多准备几封进行追踪，邮箱最好设上阅读回执，对有阅读回执的邮件进行追踪，几

周几个月时不时的骚扰一下。要用不同的版本，要不发一样的，看不看都删了，没什么新意。我开发信的内容很大众化就不贴上来了。呵呵

还有一点是开发信是主题，反正我不喜欢什么how are you, hi, my friend,什么的，就用产品名称，或者用RE:貌似比较有效果，呵呵，还有可以突发奇想，比如有一天我用的标题是your water need treatment,（我们做水处理过滤产品的）结果发过去一会就有人回复说介绍一下详细的catalog什么的。当然可能是运气什么的发开发信需要坚持，不要没有效果就放弃后再抱怨怎么没效果啊没效果啊，因为开发信本身的是一个概率问题，成功率本身就比较低的。所以那句话叫什么来着广撒网才能网大鱼。前辈的话是有道理的。

What’s wrong withy you, you look depreed

Something went wrong.情况不秒啊（出了问题/麻烦）。 You are welcome, you deserve it.Not necearily.不见得

I am embraed to take so many gifts

Embraed还可以指别人给你难堪而感到尴尬You scolded me in public, I am embraed I don’t deserve this/I am flattered.我不敢当 As for a leave/ I ask to use a sick leave today

Let’s get down to busine.It’s late, let’s get down to busine时候不早了，让我们谈正事吧。

1.无法提供客户想要的产品时回复

Dear

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to exceive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commiion 2%.

Please visit our catalog at http://www.daodoc.com for more information on this item.If you find the product acceptable, please email us as soon as poible.

Sincerely,

2.对客户一般讯盘的三种回复

Dear Mr.Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports.Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer.

As you are aware that there has lately been a large demand for the above commodities.Such growing demand will likely result in increased prices.However you can secure these prices if you send us an immediate reply.

Sincerely,

Dear Mr.Jones:

We thank you for your letter dated April 8 inquiring about our leather

handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C iued by your first cla bank in our favor upon signing Sales Contract.

We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.

If we can be of any further help, please feel free to let us know.Customers\' inquiries are always meet with our careful attention.

Sincerely,

Re: SWC Sugar

Dear Sirs,

We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.

To comply with your request, we are offering you the following:

1.Commodity: Qingdao Superior White Crystal Sugar.

2.Packing: To be packed in new gunny bag of 100kgs.each.

3.Quantity: Ten thousand (10000) metric tons.

4.Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.

5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.

6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.

Please note that we do not have much ready stock on h

and.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.

We are awaiting your reply.

Sincerely,

3.客户向我们发出关于一个物品的讯盘后我们发的还盘

Dear :

Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product \"toaster\".

We\'ve enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely,

4.对新客户想和我们建立合作关系的还盘

Dear Mr.Jones:

We have received your letter of 9th April showing your interest in our complete product information.

Our product lines mainly include high quality textile products.To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http://xxxxxxxxxx.alibaba.com which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,.

Mark Li

推荐第2篇：外贸邮件回复

收到客户询盘时的回复：

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required: The length: The diameter: The material ........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards

签名

客户询盘模糊，向客户询问规格

Dear sir,

Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards

签名

针对客户的讨价还价的回复

Dear sir,

Sorry for my late reply,i discu with our bo for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.

I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.

If you any comments ,pls let me know. Thanks and regards Angela

这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦

应对客户的迟迟不回复的邮件: Dear sir,

Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office.May be you are very busy.

So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)

Look forward your reply Thanks and regards Angela

面对客户迟迟不回复

Dear sir,

How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.

Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.

At the same time we can improve our service according to them,if there’s some fault and in our works.

So pls take a few time to tell me some advice on our busine.ok?thanks very much.

针对报价了不回复的

Dear sir or madam,

Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.

I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.

Could you give me some advice so that we can do better

Best regards

1、therefor we always put the quality as the first consideration 因此我们总是把质量放在第一位的

2、would it too much to ask you to respond my question by tomorrow? 可以请你在明天以前回复吗

3、the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了

4、the validity of the quotation is about the 10days 报价的有效期大概是十天左右

5、moreover we keep the price close to the costs of the production. 再说，我们的价格已经接近生产费用的边缘

1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 为了方便我们报价，你能告知数量吗，

2、you should take the quality into consideration 你必须考虑到质量问题

3、we may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格

4、i ’d like to tell you what i think about that 我想告诉你一些我的想法

5、but consider the quality ,our price is quite reasonable. 但是考虑到质量，我们的报价是很合理的

一些实用英语系列：

收到来信：

1、i have just received your kind letter.

2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.

3、your kind letter of saturday arrived this morining 久未通信：

1、pls pardon me long in writing to you

2、i must apologize for not having written to you previously

未及时回信

1、i apologize for the delay in my reply

2、i apologize for being a day late with the delay reply to you

3、having lost your last email ,i have not been able to reply sooner 久无音信：

1、i have not heard a word you for a long time

2、there has been no news from you for ages

3、As i have not heard of you for long,i feel anxious 表示歉意难过：

pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情

1、i have deeply grieved to hear the death of your father

2、i was most distre to learn from your letter of the illne of your father

谈谈开发信的事情

还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵

其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

发开发信要先找邮箱，至于找邮箱呢，我觉得至今用的比较顺手的是用各国邮箱的后缀（自己搜一下，太长了不好发上来）和一些好的黄页，有些朋友反映用邮箱后缀找不到，那是因为你要分析一下你们的产品在哪里很畅销，用的比较多。比如我们的产品水井管在沙特等中东产石油的地方用的多，那么就那些国家的公共邮箱后缀，搜出来比较多。

其实我觉得开发信这个东西就像我们国内做电话销售一样，我想每个外贸人都很讨厌每天一大堆的网络推广电话，我想老外和我们应该是一样的心情。所以我觉得做外贸的不容易的，每天辛辛苦苦找邮箱发开发信，而且还被人讨厌，看都没看就删了。有的说喜欢简短的开发信，有的喜欢有点专业性的比较长一点的开发信，至于到底怎么样，我有两种版本经常换着发，要多多准备几封进行追踪，邮箱最好设上阅读回执，对有阅读回执的邮件进行追踪，几周几个月时不时的骚扰一下。要用不同的版本，要不发一样的，看不看都删了，没什么新意。我开发信的内容很大众化就不贴上来了。呵呵

还有一点是开发信得主题，反正我不喜欢什么how are you，Hi，my friend，什么的，就用产品名称，或者用RE：貌似比较有效果，呵呵，还有可以突发奇想，比如有一天我用的标题是your water need treatment,（我们做水处理过滤产品的）结果发过去一会就有人回复说介绍一下详细catalog 什么的。当然可能是运气什么的

发开发信需要坚持，不要没有效果就放弃然后再抱怨怎么没效果啊没效果啊，因为开发信本身的是一个概率问题，成功率本身就比较低的。所以那句话叫什么来着广撒网才能网大鱼。前辈的话是有道理的。

有时间我整理一下自己的邮件或者用的好的黄页再分享给大家，呵呵先写到这吧，有时间再写，不能一下午光更新，呵呵

spoken English

）Ｓomething went wrong.情况不妙啊(出了问题/麻烦).内似的表达有:\"There is something wrong with sth\".什么出了麻烦/有毛病等.例如:What ’s wrong with you, you look depreed--你看上去很消沉,发生什么事了

2)You are welcome,you deserve it.不客气,应该的!\"deaerve\"(v)-应该得,值得.

3)Not necearily.不见得.这个短语在日常生活中用得较多.请牢牢记住,很实用的!

4)I am embarraed to take so many gifts.拿这么多的礼物我真不好意思(意思是--你送我这么多礼物真不好意思.当然\"embarraed\"还可以指\"别人给你难堪而感到尴尬的意思\".例如:You scolded me in public,I am embarraed!---你在公共场合训我真让我感到尴尬.

5)I don’t deserve this/I am flattered.我不敢当(意思是你太夸我了)\"Flatter\"(v)---吹捧,奉承,过分夸奖等.

6)The game came out even.比赛不分胜负.\"even\"扯平的,互不相让的\"

7)Ask for a leave/I ask to use a sick leave today.请假/请病假

8)I told you (early).我不是早就告诉你了/我不是早说了!

9)It ’s better than nothing.总比没有好! 这句非常实用,用来安慰别人是非常漂亮的句子!

10)Let’s get down to busine.我们谈正事吧/我们转入正题吧!\"It’s late,let’s get down to busine\".---时候不早了,让我们谈正

Hi Lesley:

Hope you still remember me,i sent you quotation for aluminium sulphate on aluminium sulphate,well maybe you are very busy,and i understand.

I review your websit edithsoaps.wozaonline.co.za/ very carefully, and have much interests to make a start for our cooperation,to provide the best special service and price.

Could you give me some advice so that we can do better,The suitable samples can be sent to you for your reference.

Looking forward to your prompt reply.

Best Regards Yanhuizhang Shandong Sanfeng Group Co.,Ltd

推荐第3篇：外贸邮件回复

要样品和问目标价格。

in order to quote you a consideable price,we have to know more detail about this product.if you do not mind,pls send me a sample and attached your anticipated price or target price

推荐第4篇：外贸英文邮件写作技巧

英文电子邮件的写作技巧

日常要处理许多信件电邮,因而运用英语上不得不留神,以下有一些个人意见,也参考了一些书本,希望大家有所得益。

This is an english writing howto I copied from somewhere (name withheld) some time ago.hopefully youll find it helpful too.

A.文法上

1.切忌主客不分或模糊.例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.” 应改为 Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We决定呀, 不是report.)

2.句子不要凌碎.例子: He decided not to audit the last ten contracts.Because of our previous objections about compliance.应该连在一起.

3.结构对称,令人容易理解.例子: The owner questioned the occupants lease intentions and the fact that the contract had been altered with ink markings.应改为: The owner questioned the occupants lease intentions and ink alterations of the contract.

4.单众数不要搞乱,不然会好刺眼,看不舒服.例如: An authorized person must show that they have security clearance.

5.动词主词要呼应.想想这两个分别: 1.This is one of the public-relations functions that is underbudgeted.2.This is one of the public-relations functions, which are underbudgeted.

6.时态和语气不要转变太多.看商务英语已经是苦事,不要浪费人家的精力啊.

7.标点要准确.例如: He did not make repairs, however, he continued to monitor the equipment.改为: He did not make repairs; however, he continued to monitor the equipment.

推荐第5篇：英文假期邮件自动回复

Dear Sir/Madam,

I will be out of office for Chinese new year holiday during Feb.16th – Feb.26th 2015.

With very limited acce to email, I cannot check or reply your email in time.

If you have urgent matter to discu with me, please call me at +86-13*******

Thank you and have a nice day!

推荐第6篇：外贸业务全套英文邮件

外贸业务全套英文邮件范文（转）

来源:外贸交流未知时间:2010-08-11 09:47 点击: 收藏我要投稿交易的第一步

1.向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available.Enclosed is our brochure.

Yours faithfully

2.提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today.We believe that your would do well here in the U.S.A.Kindly send us further details of your prices and terms of sale.We ask you to make every effort to quote at competitive prices in order to secure our busine.We look forward to hearing from you soon..

Truly

3.迅速提供报价

Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.

交易的契机

4.如何讨价还价

Dear Sir: June 8, 2001

We have received your price lists and have studied it carefully.However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer.You should note that some price cut will justify itself by an increase in busine.We hope to hear from you soon.

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th.We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices.You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your order we have kept our prices down.

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th.We regret that we cannot meet your terms.We must point out that the falling market here leaves us little or no margin of profit.We must ask you for a keener price in respect to future orders.At present the best discount offered for a quantity of 200 is 5%.Our current situation leaves us little room to bargain.We hope you will reconsider the offer.

Truly

6.正式提出订单

Dear Sir: June 15, 2001

We have discued your offer of 5% and accept it on the terms quoted.We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.

Truly

7.确认订单

Dear Sir: June 20, 2001

Thank you very much for your order of June 15 for 200 Deer Mountain Bikes.We will make every poible effort to speed up delivery.We will advise you of the date of dispatch.We are at your service at all times.

Sincerely

8.请求开立信用证

Gentlemen: June 18, 2001

Thank you for your order No.599.In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor.This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

9.通知已开立信用证

Dear Sir: June 24, 2001

Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep.20.Please advise us by fax when the order has been executed.

Sincerely

10.请求信用证延期

Dear Sir： Sep.1, 2001

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be expire before shipment.Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.

Sincerely

11.同意更改信用证

Gentlemen: Sept.5, 2001

We received your letter today and have informed our customers of your situation.As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.Please keep us abreast of any new development.

Sincerely

from:http://www.daodoc.com moblie：136317808708 洪先生。

网友回复:

谢谢啊 xxxxxxxxxxxx

网友回复:

谢谢楼主！。。。。。

网友回复:

3Q!很不错顶顶顶！！

网友回复:

我来了我来了lai kanknan dajia

网友回复:

51 How about feed-back from your retailers and consumers?你们的零售商和消费者的反映怎样？ 52 We have that right here in this report.在这份报告书内就有。

53 Could you tell me some more about your market analysis?请你多告诉我一些你们的市场分析好吗？

54 Yes, our market analysis tells us our prime user will be between 40 and 60.好的，我们的市场分析告诉我们，我们产品主要的使用者年龄将在40至60岁。

55 How soon can you have your product ready?你们多久才可以把产品准备好呢？

56 We certainly expect our product to be available by October 1.我们的产品在可在10月1日前准备好。

57 How did you decide that product was safe?你怎样决定产品是安全的呢？

58 What\'s the basis of your belief that the product is safe?你凭什么相信产品是安全的？

59 I\'d like to know how you reached your conclusions.我想知道你们是如何得出结论的。

60 Why don\'t we go to the office now?为何我们现在不去办公室呢？

61 I still have some questions concerning our contract.就合同方面我还有些问题要问。

62 We are always willing to cooperate with you and if neceary make some conceions.我们总是愿意合作的，如果需要还可以做些让步。

63 If you have any comment about these clauses, do not hesitate to make.对这些条款有何意见，请尽管提，不必客气。

64 Do you think there is something wrong with the contract?你认为合同有问题吗？

65 We\'d like you to consider our request once again.我们希望贵方再次考虑我们的要求。

66 We\'d like to clear up some points connected with the technical part of the contract.我们希望搞清楚有关合同中技术方面的几个问题。

67 The negotiations on the rights and obligations of the parties under contract turned out to be very succeful.就合同保方的权利和义务方面的谈判非常成功。

68 We can\'t agree with the alterations and amendments to the contract.我们无法同意对合同工的变动和修改。

69 We hope that the next negotiation will be the last one before signing the contract.我们希望下一交谈判将是签订合同前的最后一轮谈判。 70 We don\'t have any different opinions about the contractual obligations of both parties.就合同双方要承担的义务方面，我们没有什么意见。

71 That\'s international practice.We can\'t break it.这是国际惯例，我们不能违背。

72 We are prepared to reconsider amending the contract.我们可以重新考虑修改合同。

73 We\'ll have to discu about the total contract price.我们不得不讨论一下合同的总价格问题。

74 Do you think the method of payment is OK for you?你们认为结算方式合适吗？

75 We are really glad to see you so constructive in helping settle the problems as regards the signing of the contract.我们很高兴您在解决有关合同的问题上如此具有建设性。

76 Here are the two originals of the contract we prepared.这是我们准备好的两份合同正本。

77 Would you please read the draft contract and make your comments about the terms?请仔细阅读合同草案，并就合同各条款提出你的看法好吗？

78 When will the contract be ready?合同何时准备好？

79 Please sign a copy of our Sales Contract No.156 enclosedhere in duplicate and return to us for our file.请会签第156号销售合同一式两份中的一份，将它寄回我方存档。

80 The contract will be sent to you by air mail for your signature.合同会航邮给你们签字。

81 Don\'t you think it neceary to have a close study of the contract to avoid anything miing?你不觉得应该仔细检查一下合同，以免遗漏什么吗？

82 We have agreed on all terms in the contract.Shall we sign it next week?我们对合同各项条款全无异议，下周签合同如何？

83 We had expected much lower prices.我们希望报价再低一些。

84 They are still lower than the quotations you can get elsewhere.这些报价比其他任何地方都要低得多。

85 I can show you other quotations that are lower than yours.我可以把比贵公司报价低得多的价目表给你看看。

86 When you compare the prices,you must take everything into consideration.当你在考虑对比价格时，首先必须把一切都要考虑进去。

87 I can aure you the prices we offer you are very favorable.我敢保证我们向你提供的价位是合理的。

88 I don\'t think you\'ll have any difficulty in pushing sales.我认为你推销时不会有任何困难。

89 But the market prices are changing frequently.但是市场价格随时都在变化。

90 It\'s up to you to decide.这主要取决于你。

91 The demand for our products has kept rising.要求定购我们产品的人越来越多。

92 How long will your offer hold good?一般你们报盘的有效期是多长？

93 We have new methods like compensation trade and joint ventrue.我们有补偿贸易和合资经营。

94 I think a joint venture would be beneficial to both of us .我认为合资经营对双方都是有利的。

95 Please give us your proposal if you\'re ready for that.如果你们愿意做合资经营，请提出你的方案。

96 Please go over it and see if everything is in order.请过目一下，看看是否一切妥当。

97 Do you have any comment on this clause.你对这一条款有何看法？

98 Don\'t you think we should add a sentence here like this?难道你不觉得我们应该在这儿加上一句话？

99 If one side fails to observe the contract,the other side is entitled to cancel it.如果一方不履行合同协议，另一方则有权终止合同。

100 The lo for this reason should be charged by the side breaking the contract.造成的损失必须由毁约方承担。

from:http://www.daodoc.com Skype:happydelife1

网友回复:

真不错，受用了

网友回复:

学习中，谢谢LZ啊。

网友回复:

收藏了。谢谢了！！！

网友回复:

对我新手来说很有用哦，多谢分享

网友回复:

1)We have (take) pleasure in informing you that......兹欣告你方......2)We have the pleasure of informing you that......兹欣告你方.....

3)We are pleased (glad) to inform you that......兹欣告你方......

4)Further to our letter of yesterday, we now have (the) pleasure in informing you that......续谈我方昨日函, 现告你方......

5)We confirm telegrams/fax meages recently exchanged between us and are pleased to say that......我方确认近来双方往来电报/传真,并欣告......

6)We confirm cables exchanged as per copies (cable confirmation) herewith attached.我方确认往来电报,参见所附文本.

7)We learn from Mers......that you are interested and well experienced in ......busine, and would like to establish busine relationship with us.我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.

8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in busine.虽然久未通讯,谅你方生意兴隆.

9)Although we have not heard from you for quite some time, we hope your busine is progreing satisfactorily.虽然好久没接到你方来信,谅业务进展顺利. 10)We have pleasure in sending you our catalog, which gives full information about our various products.欣寄我方目录,提供我方各类产品的详细情况。

11)We are pleased to send you by parcel post a package containing...很高兴寄你一邮包内装...

12)We have the pleasure in acknowledging the receipt of your letter dated...欣获你方...月...日来信.

13)We acknowledge with thanks the receipt of your letter of...谢谢你方...月...日来信.

14)We have duly received your letter of ...刚刚收悉你方...月...日来信.

15)We thank you for your letter of ...contents of which have been noted.谢谢你方...月...日来信,内容已悉.

推荐第7篇：外贸业务全套英文邮件

外贸业务全套英文邮件范文

1.向顾客推销商品

Dear Sir: May 1, 2011

Yours faithfully

2.提出询价

Dear Sir: Jun.1, 2011

Truly

3.迅速提供报价

Dear Sir: June 4, 2011 Thank you for your inquiry of June the 1st concerning the DeerMountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.

4.如何讨价还价

Dear Sir: June 8, 2011

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2011

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2011

Truly

6.正式提出订单

Dear Sir: June 15, 2011

Truly

7.确认订单

Dear Sir: June 20, 2011

Sincerely 8.请求开立信用证

Gentlemen: June 18, 2011

Sincerely

9.通知已开立信用证

Dear Sir: June 24, 2011

Sincerely

10.请求信用证延期

Dear Sir： Sep.1, 2011

Sincerely

11.同意更改信用证

Gentlemen: Sept.5, 2011

Sincerely

推荐第8篇：外贸新手首次回复邮件的误区

不管是哪一个外贸员，你有多么资深的资历，或者是才开始的外贸新手，都会接触自己外贸路上的第一封邮件；

但是往往我们首次回复很容易陷入误区，这里我说几点自己的看法：

1.收到客户邮件，不要马上盲目的回复！—应该先搜索客户信息

当然，对于我们刚开始入手的外贸业务员来说，首次收到客户的询盘，心里还是有点小兴奋的！但是不要急于马上回复，想着客户看到了也能马上回复你！

我们在收到客户首次询盘的时候，可以先搜索客户信息。

我们公司做付费平台，我个人也做免费的平台，做的“好的”几乎天天有询盘，我依然会先去goole或者用其他的方式去搜索客户的信息。但是仔细一看，一分析，发现那些客户做的产品和我们公司没多大联系，好吧，因为我们的产品可以当礼品，我也就抱着一丝希望回复，当然我这里的回复，只是简单的介绍我们公司，不会给出实质的报价！后来要么没得回复，要么有回复就是钓鱼的，事后，我仔细分析，我就开始怀疑这些询盘都是网站内部发的，这里我就不说明是哪个B2B网站了！

2.客户国家很重要，针对不同的国家回复：要知道欧美那边对产品质量要求高，信誉度好；中亚非这边则很强调价格的实惠，信誉度弱；当然这只是个大体，不能代表所有！还的具体情况具体分析！

3.不要所有的回复都是模式版回复，要分析来盘；

我再懒的时候，也只会机械性的发开发信，而且发的内容不会每一篇都一样，当然也不会每一篇都不一样，要知道每天有那么多开发信要发，人毕竟还是人，不是机械，但是我也绝不会群发。但是我身边有的外贸员，就怕麻烦；先写好一篇回复，结果不管客户仍什么，都复制粘贴发过去了，这样没回过去的，多半是一场空，所以要偷懒，也要懂得偷懒的方法！来了询盘，最好先分析，再回复，做到自己心里有数！

4.不要只回复强项的产品，每个询盘都是有价值的;

5.不要老是详尽的自我介绍，只要别人知道你家卖什么都就OK了！尽量突出自己的优势；

6.写邮件，也不要太客套，纠缠了，应该专业，结合重视；

7.不应积极主动多渠道的联系，应该关注客户感受；

有得外贸员老是急于求成，今天想尽办法加了客户的MSN，明天想办法加了客户的SKYPE···生怕客户逃走了一样，然后就开始MSN上问下，SKYPE 上问下，这样很容易让客户反感的！我们换位思考下，如果是你，你会有何感想？

8.不要轻易报价。

推荐第9篇：外贸邮件回复中常见的几个问题

外贸邮件回复中常见的几个问题，望大家避免

我看了一些外贸业务员写的开发和回复邮件，发现有几个问题，看看你占了几个，也希望大家可以在以后的邮件中避免；

1.过分简约型

如：In before email attached, including the xxx picture with price.

无头无尾，简单及至．可气的就是连称乎都不写，连署名都不写．给客户的感觉就是一点儿也不乎他，而且你还表现的很忙，不耐烦的样子．

2.喋喋不休型

如：Per your information, you would like us to quote you the prices as blow.Please kindly check.Thanks

Now we would like to introduce our company to you ..our company founded in 1999.Its headquarters at foot of beautiful XXX mountain……..

……..

客户只要几个报价而以，你介绍公司不是在画蛇添足吗？真的是在扯淡．

3.非常天真型

如：thanks for your email.But I would like to know your customer’s opinion at first, how about their target prices?

要说这样的业务员真的是天真的可爱，没有做过生意还是怎么的，这是商业机密，他怎么会告诉你呢，对于一个专业的客户来说，他们让你这么一问，一下子就不原意和你做生意了，原因很简单的，你太不专业了．他们敢和你合作吗？

4.管理混乱型

如：I have deleted a lot of email last week to save hard disk space.I will ask XXX to check that for you tomorrow morning, is that OK?

哈哈，直言不讳，这是一个很牛Ｂ的业务员，竟然把客户的邮件给删了，还直言的告诉人家．就是犯了这样的错误也要有技巧的和客户说明．

即然你这么牛Ｂ还等客户给你下单干嘛，你直接给客户下单算了．．．．哈哈

5.自以为是型

如：Orders are now coming in every day, so we have attached our price list in which you can fill the quantity you want to order…..

你们公司一年产值是不是中国总收入的20％，这么忙的？询价都要ＤＩＹ．真牛，采购商都很懒的．遇到这样的情况，一般都会走人．

6.反客为主型

如：can you sent me the photo ?

如果客户清楚的列出你们的编号了，而且是根据你们的目录，怎么让他再给你发照片呢？

7.强人所难型

如：the switch we can’t revised, we shipped many goods to our clients like this, please note!! 其它客户可以接受的，不一定这个客户可以接受的．这个语气就是说，同样的产品我们售给其它客户都没有异议，你们最好也闭嘴！！

8.模模糊糊型

如：Thanks for your email; we will send the samples as you asap.

请问这个ＡＳＡＰ到底是什么时候呢？没有具体的内容，无法确定．你要知道在商界时间就是金钱．．．．

推荐第10篇：外贸邮件

A、主动跟新买家建立联系

Dear Mr.Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introduction at Http://www.daodoc.com which includes our latest product line.

Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts

B、对新买家要求建立业务联系的回复

Dear Mr.Jones:

We have received your letter of 9th April showing your interest in our complete product information.

Our product lines mainly include high quality textile products.To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http://www.daodoc.com which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,.

C、向老客户介绍公司新的产品信息

Dear Mr.Jones:

We have refreshed our online catalog at http://www.daodoc.com, and now it covers the latest new products, which are now available from stock.

We believe that you will find some attractive additions to our product line.Once you have had time to study the supplement, please let us know if you would like to take the matter further.We would be very happy to send samples to you for close inspection.

We will keep you informed on our progre and look forward to hearing from you. Sincerely,

D、回复对某个产品的查询

Dear Mr.Jones:

Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product \"toaster\". We\'ve enclosed the photo and detailed information of the product for your reference: Product: toaster

Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely,

E、无法提供对方查询中所要求的产品时

Dear Mr.Jones:

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to exceive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commiion 2%.

Please visit our catalog at http://www.daodoc.com for more information on this item.If you find the product acceptable, please email us as soon as poible. Sincerely,

F、查询对方公司的产品

Dear Sir or Madam:

We know that you are exporters of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.

We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.

When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not le than 1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco. Sincerely,

G、几种报盘

(a.)

Dear Mr.Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer.

(b.)

Dear Mr.Jones:

We thank you for your letter dated April 8 inquiring about our leather handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C iued by your first cla bank in our favor upon signing Sales Contract.

We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.

If we can be of any further help, please feel free to let us know.Customers\' inquiries are always meet with our careful attention. Sincerely,

(c.)

Re: SWC Sugar Dear Sirs,

We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following: 1.Commodity: Qingdao Superior White Crystal Sugar.

2.Packing: To be packed in new gunny bag of 100kgs.each. 3.Quantity: Ten thousand (10000) metric tons.

4.Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.

5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.

6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.

Please note that we do not have much ready stock on hand.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval. We are awaiting your reply. Sincerely,

H、作为对方供应商，认为对方压价太低

Dear Mr.Jones:

We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men\'s Shirts.Much to our regret, we are unable to comply with your request because we have given you the lowest poible price.We can aure you that the price quoted reflects the high quality of the products.

We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention. Sincerely,

I、作为买家，认为对方报价太高

Dear Mr.Jones,

We acknowledge receipt of both your offer of May 6 and the samples of Men\'s Shirts, and thank you for these.

While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.

We have also to point out that the Men\'s Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.

Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a conceion.

We are looking forward to your reply, Sincerely,

J、要求对方开立信用证

Dear Mr.Jones:

With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time.

In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.

We look forward to receiving your favorable response at an early date. Sincerely,

K、因对方未能如期信用证而交涉

Dear Mr.Jones:

With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing.This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract.If you refer to our Sales Confirmation, you will see the clause reading:

\"The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice.\"

The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer.However, in consideration of our friendly busine relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002.If we again fail to receive your L/C in time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf. Your cooperation in this respect will be appreciated. Sincerely,

L、修改信用证

Dear Mr.Jones:

We have received your L/C No.121/99 iued by the Yemen Bank for Reconstruction & Development for the amount of $19,720 covering 1,600 dozen Men\'s Shirts.After reviewing the L/C, we find that tranhipment and partial shipment are not allowed.

As direct steamers to your port are difficult to find, we have to ship via Hong Kong more often than not.As to partial shipment, it would be our mutual benefit because we could ship immediately whatever we have on hand instead waiting for the whole lot to be completed.

We, therefore, are writing this afternoon, asking you to amend the L/C to read: \"TRANSSHIPMENT AND PARTIALSHIPMENT ALLOWED\"

We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time. Sincerely,

M、延期信用证的期限

Dear Mr.Jones:

We thank you for your L/C for the captioned goods.We are sorry that owing to some delay on the part of our suppliers at the point of origin, we are not able to get the goods ready before the end of this month.As a result, we sent you a cable yesterday reading: L/C1415 PLSCABLE EXTENSION SHIPMENT VALIDITY 15/31 MAY RESPECTIVELY LETFOLLOWS

It is expected that the consignment will be ready for shipment in the early part of May and we are arranging to ship it on s/s \"Fanyang\" sailing from Dalian on or about 10th May.

We are looking forward to receiving your cable extension of the above L/C thus enabling us to effect shipment of the goods in question. We thank you for your cooperation. Sincerely,

N、拒绝对方做独家代理商的要求 Dear Mr.Jones:

Thank you for your letter of 15th September.

As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency.In our opinion, it would be better for both of us to try out a period of cooperation to see how things go.Also, it would be neceary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.

We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines.

We look forward to hearing from you. Sincerely,

O、指定对方为独家代理商

Dear Mr.Jones:

We have received your letter of the 15th and are impreed with the proposal you make.We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.

The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unle a written notice is given to the contrary.Enclosed you will find a copy of the draft.Please go over the provisions and advise us whether they meet with your approval.

We shall do all in our power to aist you in establishing a mutually beneficial trade. Sincerely,

P、处理对货损的投诉

Dear Mr.Jones:

We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectne of our packing.

Upon receipt of your letter, we have given this matter our immediate attention.We have studied your surveyor\'s report very carefully.

We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you.We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the lo alone, we suggest that the lo be divided between both of us, to which we hope you will agree.

Sincerely,

Q、处理对货物品质的投诉 Dear Mr.Jones:

We very much regret to learn form your letter of 2nd March that you are not satisfied with the dre materials supplied to your order No.9578 From what you say it seems poible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr.Yang to call on you later this week to compare the materials supplied with the samples form which your ordered them.

If it is found that our selection faulty, then you can most certainly rely on us to replace the materials.In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom.

邮件技巧：

我们已经及时回复了买家询盘，但似乎总是“石沉大海”：相信这是众多外贸人员常遇到的状况。这是为什么呢?是邮件内容太多无针对性?内容太少买家没兴趣?还是我们的英语水平需要再提高?客观言说：以上揣测都可能会影响到但只是片面的影响，当下电子商务运用日渐广泛深入，买家通过给出的平台寻找感兴趣的中国供应商时，往往不会只针对一家厂商发送询盘，如何才能积极跟进初次询盘促成订单，让我们在完成初步的询盘筛选后一同来关注询盘跟进技巧.

一、询盘为泛问所有产品

内容大多如下：

We are interested in all your products, could you please send us more information and samples about your products and price list?

回复可参考如下：

Dear Sir/ Madam,

Thanks for your inquiry at Alibaba.com.

We are profeional supplier for XX(产品名) at competitive price, located in XX(公司地址).By now our products have been exported to XX(出口国别或地区).Here is the attachment with some pictures & price of our products that may suit your market requirements.Also you’re welcome to check our website(xxx) for more details and select your interested products.

We’re sincerely looking forward to developing busine with you, If any comments, we would be glad to discu in details through MSN：XXX \\ mails or any way you like.(附件内容可挑选一些公司主打产品或通过搜索初略客户市场需求后可推荐的产品类型)

泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。对能给予继续回复的买家应继续重点追踪，未回复的买家可在转发首次回复邮件基础上询问买家是否有收悉X月X日的回复。

二、询盘为针对公司具体产品发的询价

此类询盘价目标性较强，真实有效性较高，需重点跟进。倘若已据询盘内容做出了具体回复，并报了价格，但买家没有再回邮件，可发以下邮件提醒：

Dear Sir/ Madam,

Several days no news from you and sincerely may all go well.

Now I am writing for reminding you about our offer for XXX(品名) dated on XXX as reply to your inquiry from Alibaba.com Have you got (or checked) the prices or not? Any comments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.

Looking forward to your prompt response.

(最好把第一次发给客户的邮件内容和客户最初的询盘附在邮件下方以提醒买家。简便方法：可直接转发第一封回复邮件。收件人写明买家的Email.)

若过段时间，买家还是没有回复邮件，建议可再发如下类似邮件再次追踪：

Dear Sir/ Madam,

How are you? Hope everything is ok with you all along.

Now I am emailing you to keep in touch for further busine.If any new inquiry, you’re welcome to reach us here and I will try my best to satisfy you well with competitive price as request.

By the way, how about your order (or busine) with item XXX? If still pending, I would like to offer our latest price to promote an opportunity to cooperate with each other.

如果连续三封邮件发出去之后买家仍然无动于衷，基本证明买家可能对您产品/价格不感兴趣或者由于其他原因暂时不需要您的产品，可暂时搁置，将时间用在继续寻找新的目标客户上。当然也有很多非常好的买家会被您的毅力感动，回复告诉您一些关于产品进展的情况。我们千万不可急于求成，应仔细分析家客户的提示有针对性得去保持追踪。

以下为几种经常收到的买家回复：

1.客户收到跟进邮件后，如暂时对提供的产品无需求的话，他/她一般都会说以后联系，说明以后还是有机会的，这个时候一定要有耐心：

Dear，

I’m doing fine, thanks for your information.

I’m still in the planning of building my new office, due to the work constrain I decided to delay it first.

Anyway I will contact you once I decided.Thanks!

2.收邮件的人不是公司决策者

Dear，

Thank you! I received your email and I sent it to our outsourcing manager.He didn’t tell me anything just now.

I will contact you soon once got any news.

3.告诉您不及时回复邮件的原因

Dear，

I receive more than 10 offers every day and it will take me some times to look into each and every offers.I will contact you in the future if you are in our selection of companies.Many thanks for your co-operation.

跟进技巧：这类客户建议可通过发新产品介绍或者新报价的方式来保持联系，相信时间久了成为您客户的能性还是比较大的。至少让买家对您留有印象，即使暂时不需要您的产品，日后有需要的时候也会首先可想到您。

4.可能暂时不需要您的产品，但会问其他产品或者详细咨询一些与产品相关的问题，如：

Dear，

Sorry for delay in my reply.

I have been so busy searching through all the mails, concerning the item of XX(产品).May I ask you, where you purchase XXX(可能是产品相关行业的其他产品或产品的材料部件).Currently We’re interested in this subject.

In the coming days, I will reply concerning some samples.

跟进技巧：这样的客户就要根据公司的实际情况来回复了，建议不管能否帮得上忙都能给些回复和建议，暂时不能成为客户也可以先做朋友嘛，至少他问的是与您产品相关的问题，中国有句俗话“多个朋友多条财路”，特别是生意上的朋友!

5.想借机刺探军情的

Dear,

Sorry for the late reply.I will get back with you later.

I am very busy at the moment.If you have US customer as reference, that would help a lot.I am not here to steal information.We use reference in US to generate trust, just like you have “connections” (friends) among Chinese.

跟进技巧：应对这样的买家，如果公司在US地区有关系较好，规模较大的老客户，不妨挑选两个介绍给他/她，这样很能显示您的实力。但回复之前还是应根据公司具体产品在这个地区的推广情况来做妥当回复，站在买家立场多思考其询问的真正目的，考虑已在合作的客户公司是否愿意您将其公司名称透露，因为同一区域的多个采购上不可避免将存在竞争。一般简单告知公司名称即可，谨慎透露对方联系方式。如果在US地区没有客户，可以多介绍一些其他国家的客户来显示公司实力，同时向买家暗示我们在US地区还没有合作伙伴，如果您和我合作，将会帮助您开发整个US市场。

6.讨价还价

Dear,

Thanks for your reply, I have received your quote and I am currently looking through all of the quotations that I have received.Currently your prices aren’t the best but your products are very good.If you could make your prices more competitive I am sure we would be putting an order in with you very soon.

跟进技巧：可根据具体价格情况回复客户，或通过询问客户所在区域和订单量大小来做可能范围内的让步。

综上，对于有效询盘，我们一定要保持跟进。买家每天都会收到很多Offer，如果不恰当跟进，买家很有可能会忽略我们。跟进过程中，更重要的是细细体会各种可能的原因，积极采取相应措施，激发、把握买家购买意图，达成合作。

Tips: 跟进邮件的发送时间宜选择在星期二到星期五期间。星期

六、星期日最好不要进行这样的跟进邮件(特别是主动的业务开发邮件)，因为星期一上班后，客户的邮箱里往往会充满了需要处理的工作邮件，人们常常会没有时间或耐心仔细阅读此类业务开发邮件，而丧失机会。

第11篇：外贸邮件

1.向顾客推销商品

Dear Sir: May 1, 2001

Yours faithfully

2.提出询价

Dear Sir: Jun.1, 2001

Truly

3.迅速提供报价

Dear Sir: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.

交易的契机

4.如何讨价还价

Dear Sir: June 8, 2001

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

However, for your order we have kept our prices down.

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

Truly

6.正式提出订单

Dear Sir: June 15, 2001

Truly

7.确认订单

Dear Sir: June 20, 2001

Sincerely

8.请求开立信用证

Gentlemen: June 18, 2001

Sincerely

9.通知已开立信用证

Dear Sir: June 24, 2001

Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for

US$ 50,000 in your favor, valid until Sep.20.Please advise us by fax when the order has been executed.

Sincerely

10.请求信用证延期

Dear Sir： Sep.1, 2001

11.同意更改信用证

Gentlemen: Sept.5, 2001

Sincerely

交易的进行

12.抱怨发货迟延

Dear Sirs: Sept.25, 2001

Concerning our order No.599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment.We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed.We have given our customers a definite aurance that we would supply the goods by the end of September.We hope you will look into this urgent matter.

Yours faithfully

12a.处理客户的抱怨

Gentlemen: Sept.30, 2001

In response to your letter of Sept.25, we regret your complaint very much.Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs.The trouble was not serious, and the veel is now on her way.She would arrive at your place tomorrow or the next day.

Truly

14-1 取消订货

Dear Sirs: Oct.2, 2001

We are sorry that causes completely beyond your control have made it impoible for you to keep the shipment date of Sept.30.Since you have failed to uphold your end of the agreement, we find it neceary to cancel our order.Unfortunately, our buyers cannot wait indefinitely for the units.We are sorry that it is neceary to take such a drastic step.

Sincerely

14-2 谅解迟运原因

Gentlemen: Oct.2, 2001

We have received of your notice of delay of shipment due to mechanical troubles on the ship.We are pleased that the order is now on its way.Thank you for the notice.We are eagerly awaiting the ship\'s arrival.

Yours faithfully

交易的尾声

15.货物损坏报告

Dear Sirs: Oct.4, 2001

Upon arrival of your shipment, the ship\'s agents noticed that case No.5 was damaged and notified us.The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)

As you will see in our survey report and of the ship\'s agents\', that these units are damaged and quite unsaleable.Please send us replacements for the broken articles; we await your reply in due course.Sincerely

16-1.拒绝承担损坏责任

Dear Sirs: Oct.8, 2001

Thank you for informing us of the damaged shipment.Since the units were packed with the best of care, we can only aume that the cases were handled roughly.We therefore urge you to lodge your claim with the insurance company.

Sincerely

16-2.承担赔偿责任

Gentlemen: Oct.8, 2001

As soon as we got your letter we got in touch with the packers and asked them to look into the matter.

It appears that the fault lies with the packaging materials used.We have since corrected the mistake.We apologize for the oversight, and are sending a new delivery immediately.

Sincerely

交易花絮

17.催要逾期货款

Dear Sirs: Nov.30, 2001

It has come to our attention that your payment is one month overdue.The units ordered were delivered to you on September 26 and were invoiced on September 30.Payment is due on October 30.We look forward to seeing your remittance within a week.

Sincerely

18.付清逾期货款

Dear Sirs: Oct.3, 2001

We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance.We are sorry for the inconvenience.The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.Sincerely

第12篇：邮件回复(人人)

Email 中的固定的客套表达中的固定的客套表达~~ 需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。希望邮件的开头、结尾、一些客套的话能有不同的表达~~ 邮件的开头感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。 Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。 Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.” Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。 Thank you for all your aistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子， truly appreciate … your help in resolving “I the problem.”Thank you raising your concerns.就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用， “Thank you for your feedback.” 在邮件的结尾在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。 Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。 Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。 Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。 Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。 Thank you again for everything you\'ve done.这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。十种场合的表达 1.Greeting meage 祝福 Hope you have a good trip back.祝旅途愉快。 How are you? 你好吗? How is the project going? 项目进行顺利吗? 2.Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和 Brown 小聚一下,你和 Ben 有没有空? I would like to hold a meeting in the afternoon about our development pl

anning for the project A.今天下午我建议我们就 A 项目的发展计划开会讨论一下。 We’d like to have the meeting on Thu Oct 30.Same time.十月三十号(周四),老时间,开会。 Let’s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。 I want to talk to you over the phone regarding iues about report development and the XXX project.我想跟你电话讨论下报告进展和 XXX 项目的情况。 3.Seeking for more information/feedbacks/suggestions 咨询信息反馈/建议咨询信息/反馈建议反馈 Should you have any problem acceing the folders, please let me know.如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon.期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments.请随意提出您的建议。 Any question, please don’t hesitate to let me know.有任何问题,欢迎和我们联系。 Any question, please let me know.有任何问题,欢迎和我们联系。 Please contact me if you have any questions.有任何问题,欢迎和我们联系。 Please let me know if you have any question on this.有任何问题,欢迎和我联系。 Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user’s behavior.您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/iue.如果可以,我希望你能负责这件事情。 4.Give feedback 意见反馈 Please see comments below.请看下面的评论。 My answers are in blue below.我的回答已标蓝。 I add some comments to the document for your reference.5.Attachment 附件 I enclose the evaluation report for your reference.我附加了评估报告供您阅读。 Attached please find today’s meeting notes.今天的会议记录在附件里。 Attach is the design document, please review it.设计文档在附件里,请评阅。 For other known iues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。 6.Point listing 列表 Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….Some known iues in this release:1…….2…….声明中涉及的一些问题:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我

我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/iues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1…… 2…… 目前数据如下: 1…… 2…… Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题 I have some questions about the report XX-XXX 我对 XX-XXX 报告有一些疑问。 For the aignment ABC, I have the following questions:… 就 ABC 协议,我有以下几个问题:…… 8.Proposal 提议 For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议…… I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。 Achievo team suggest to adopt option A to solve outstanding iue…… Achievo 团队建议应对突出问题采用 A 办法。 9.Thanks note 感谢信 Thank you so much for the cooperation 感谢你的合作! Thanks for the information 谢谢您提供的信息! I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。 Thank you for your attention! Thanks to your attention! 谢谢关心! Your kind aistance on this are very much appreciated.我们对您的协助表示感谢。 Really appreciate your help! 非常感谢您的帮助! 10.Apology 道歉 I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉! I apologize for the late asking but we want to make sure the correctne of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。以上是找到的一些，的地方，恳求指正，灰常灰常感谢~~~ 以上是找到的一些，不 native 的地方，恳求指正，灰常灰常感谢 Broaden Your Circles~~

第13篇：外贸邮件常用语

外贸常用语

感谢询价

3.4.

6.Thank you for your interest in ***, expreed in your letter of June5.We are very much obliged by your enquiry for… Thank you very much for your inquiry of September 2 for our… Glad to get your inquiry of … It\'s a long time since I got your last letter.please accept ( I wish to expre)my sincere (grateful) (profound) appreciation for ...

问候语

1.Wish you well with your work

2.Hope everything goes well with you all along.

3.Hope you are fine.

4.How is everything?

5.How are you?

6.I hope everything is all right

7.How are you getting along these days? I mi you very much.

8.Many thanks for your kind and warm letter.

9.Wish u lots of luck.

10.Best wishes for you.

11.We wish you a fine day.

12.I hope everything is fine with you.

要求回复

5.6.Your prompt reply would be greatly appreciated.For further information, you… We are looking forward to your favorable and prompt reply We look forward to receiving from you the specific enquiries.Looking forward to hearing from you.Please kindly get back your comments to us.We are sure any of your feedback will get our prompt attention & reply.Thanks in advance!

7.Should you find interest in our items, kindly let us know?

8.Please feel free to contact me if any question.

9.I can\'t wait for your next mail.

10.Any problem, welcome to contact with me freely.

询问最新进展

1.What\'s more, if any news updated about the 3rd container, let me know please.

2.It\'s been several days since last letter.How\'s going there? Please let me know any your comment about my last letter dated November 2nd.

3.With regard to your letter of November 2nd about the price

第14篇：外贸跟踪邮件

询问客户对报价的看法 Dear xxx, Hope everything goes well with you! Have you kindly checked my offer? Hope they are workable for your market! It is a regret that I haven’t received any information from your side.May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.

追问客户的评价，求回复 Dear xxx, How are you recently? Several days no news from you, have you got my enquiry for xxx? Fully understand that you are too busy to reply us.But we are still waiting for your comments.We need your feedback to go ahead.Thank you in advance.Many thanks and best regards.

本着小强精神，保证客户收到报价，重发报价 Hello,xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again.If you have any other ideas, pls fell free to contact me.We will do much better if you can give any advices to us.Waiting for your favorable reply soon! Best wishes

利用报价的有效期给客户一点压力 Hello,xxx, Hope everything goes well!!! It is Bella.We are in receipt of your inquiry dated on xxx and quote you as follow:xxxxxx.Pls kindly check whether price is workable.Because price will be invalid on xxxx.Wish we will promote busine.Best regards.

最后一次寻求客户对所询价产品的意见，附上产品目录表 Good day! My friend, Bella again.My quotation of xxx you might have received and considered.Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of Kington, pls kindly chk! If there is any item you are in need of, pls contact me! I’ll be more than pleasure to offer the information you want.Thanks...I am of service at any time! BR 待客户在目录表中发现适合他们市场的产品 Hello, my friends, Have u received and chked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, pls feel free to contact me.We are more than pleasure to offer u with more information you want.If u want to estimate the products show, yes, sample can be sent for your reference! We hope to establish good busine relationship with you in the near future.BR

时不时问一下是否有新的询盘或订单 Dear xxx, I hope u are doing good.Have u got any orders? Pls keep me posted if yes, I will send you our updated price for your review.BR

对于较大的客户我们可以主动提出提供免费样品 Dear xxx, Free sample can be sent for your reference if you need.How’s your opinion? As our several communication, I hope that we can build a cooperation between us.Waiting for your reply.Best Wishes

最后的绝招 Dear xxx, I have sent you email many times before but have not received ant reply from you so I am gueing the emails have not reached you.Could you please drop me a short note if you receive this meage and also pls tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest.BR

新产品上市就是厉害的时候了哦 Dear xxx, Good morning! It is glad to inform u that we have lauched xxx, which with xxxx优势特点 such as perfect design, low noise, light weight.......Attached with xx and xx for your reference and pls have a try in your market if poible.BR

告知客户价目表的调整 Dear xxx, How are u? Long time no contact and hope everything goes well with u.Our products and quotation had updated.Would u pls chk our new quotation with new items in attachments? If have any questions, pls contact me freely.BR

看看可不可以转换订单吧 Hello,xxx, Now I am writing for keeping in touch with u for further busine.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your requests.By the way, how about your order(or busine) with item xxx? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards, Bella.

客户过节，送祝福 Dear xxx, Happy xxx and we wish u, your family, company enjoy your holidays.As for xxx, if u need any info, pls contact me at any time.We will try our best to satisfy u.May god ble u and have a nice day.

给客户发送一封关心邮件，提醒客户注意休息，身体健康 Dear xxx, Good day! Happy the coming new Year! I know that you will be much busy than before.But pls remember to keep enough rest! As we all know, healthy is most important in your life.BR

如果我方过节的话 Dear xxx, Sorry for re-troubling u.Pls find my pervious email below.Could you kindly chk by return today.Because we will on holiday from xxx to xxx and my email acce may be limited.Thank u in advance.BR

八种外贸跟踪邮件范文

巧妙锁定客户

1 ，报价后好几天没回复。可以询问是否收到，收到了对价格有什么看法 ? 对产品有什么建议 ? Sample one:

Dear xx Sorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fully understand that you are too busy to reply us.But we are still await for your comments.We need your feedback to go ahead.Thank you in advance.

Many thanks and best regards.xxx

2, sample 1 发出去后如果客户还没回复就这样跟进。因为报价单里面有对价格限制有效期所以可以以此跟踪

Sample two:

Dear xxxx

Hope everything goes well ! We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX .pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote busine.

Best regards.xxxxx 3, 如果碰到节假日也可以跟踪下。 sample 3

Dear XXXX Sorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ? Because we will on holiday from xx to xx and my email acce may be limited.Thank you in advance.Bset regards.XXXX

4, 如果客户遇到客户国家节日也可以借此恭维一番。加深映像。

Sample 4

Dear xxxx Happy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time.We will try our best to satisfied with your requirements.May god ble you and have a nice day.xxxxxx

5, 然后就是交货期，稍微的给他一点压力，催促他尽快下单。

Dear xxx Hope you everything goes well.

I sent you the quotation for xx in last email and the delivery time is xx days .could you pls kindly check and confirm the order soon.We need plent of time to arrange ma production and keep the shipment on time.Many thanks and best regards.xxxx 6, 时不时的问下是否有新的询盘或者订单

Sample 6 Dear xx

I hope you are doing good.

Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.

Best regards.xxxx

7, 新产品上市是你大展拳脚的时候了，用的好很厉害的哦。

Dear xxx Good morning ! It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if poible.Best regards.xxxx

8, 跟新报价单也可以说下。

Dearxxx How are you ? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u

pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Best regards.xxxx 继续跟踪客户的邮件如下： Hope you fine, my friend.It is regretable that I don’t receive any information from you.Could I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If anything we can do for you, it’s our pleasure.Hope to cooperate with you.

如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因) Sorry to trouble you again! Have you kindly checked my offer? Hope they are workable in your market! I would apprreciate any of your comments about our offer such as price, quality, sercive. Look forward to your comments.之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的： Good day! My quotation maybe you have received and considerated.could you kindly give me comments at your convenience? If the chemical is not suitable, please give me detailed requirements, re-offer you asap.I am at your service!

但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：

Dear ***,

Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas.Please contact me freely.We will do much better, if you give us some suggestions.Waiting your reply.

第15篇：圣诞节外贸邮件

在圣诞和新年来临之际，祝福你平安、快乐、幸福！

Warm greetings and best wishes for Christmas and the New Year!

致以热烈的祝贺和良好的祝福，圣诞快乐，新年快乐。

Thinking of you and wishing you a beautiful Christmas season.

美丽的圣诞节之际，谨致我的思念与祝福。

It seems that Christmas time is here once again, and it is time again to bring in the New Year.We wish the merriest of Christmas to you and your loved ones, and we wish you happine and prosperity in the year ahead.

圣诞节转眼又到，又该迎接新的一年了。我们向你及你的亲人们致以最美好的圣诞祝福，愿你在新的一年里事业兴旺，幸福美满！

May Christmas and the New Year be filled with happine for you.

愿你圣诞和新年幸福无尽。

A Christmas greeting and good wishes to you who is thought about all the year through.Have a beautiful Christmas and a happy New Year.

始终思念你，捎来圣诞佳节最美好的祝福，祝圣诞吉祥，新年如意。

With all good wishes for a brilliant and happy Christmas season.Hope things are going all right with you.

在这辉煌快乐的圣诞佳节，献上一切美好的祝福！祝一切顺心如意！

Here is wishing you all a Merry Christmas and a New Year bright with joy and succe.

祝圣诞快乐，新年充满幸福和成功。

A Merry Christmas and a wonderful New Year.

圣诞快乐，新年好！

Christmas comes but once a year.But when it comes it brings good cheer.

圣诞节一年只有一次，但每次来临都带来喜悦。

A cheery Christmas and the New Year hold lots of happine for you!

给你特别的祝福，愿圣诞和新年带给你无边的幸福、如意。

May you have the best Christmas ever.

愿你度过最美好的圣诞节！ Much joy to you in the up coming year.

May the warmest wishes, happy thoughts and friendly greetings come at Christmas and stay with you all the year through.

让温馨的祝愿、幸福的思念和友好的祝福，在圣诞佳节来到你身边，伴你左右。

A Christmas greeting to cheer you from your daughters.

愿女儿的圣诞祝福带给你快乐。

At Christmas and always, may peace and love fill your heart, beauty fill your world, and contentment and joy fill your days.

圣诞的祝福，平日的希冀，愿你心境祥和、充满爱意，愿你的世界全是美满，愿你一切称心如意，快乐无比。

May the joy of Christmas be with you throughout the year.

愿圣诞的快乐一年四季常在。

Wishing you a sparkling Christmas and bright happy New Year! May the season bring much pleasure to you.

愿你的圣诞光彩夺目，愿你的新年灿烂辉煌！佳节快乐！

Wishing you all the bleings of a beautiful Christmas season.

愿你拥有圣诞节所有美好的祝福。

Wishing you all the happine of the holiday season.

祝节日幸福如意。

Hope all your Christmas dreams come true!

愿你所有的圣诞梦想都成真！

Hope you enjoy the happine of Christmas and all the trimmings.

祝你享尽圣诞佳节的快乐和圣诞的礼品。

Warm hearted wishes for an old fashioned Christmas and a happy New Year filled with all your favorite things.

传统佳节之际，献上圣诞的殷殷祝福，祝新年万事如意！

I wish you a gay and merry Christmas.All affection and best wishes to you and yours. 以我所有的爱心与真诚祝你及全家圣诞快乐。

In the season of joy I present my sincere wishes and kind thoughts.May the kind of Christmas outshine all the rest.

在这欢乐的时节给你我最真的祝福和亲切的思念，愿你今年的圣诞比往年更璀璨。

May the Christmas be a time of laughter and real enjoyment for you.Best wishes.

愿圣诞不仅是你欢笑的时刻，更是你欣喜的日子。祝福你。

May the glow of Christmas candle fill your heart with peace and pleasure and make your New Year bright.Have a love filled Christmas and New Year!

愿圣诞的烛光带给你祥和与喜悦，祝你的圣诞和新年充满爱。

May the bright and festive glow of Christmas candle warm the days all the year through.Hoping you will have a wonderful time enjoying Christmas Day and wishing you a New Year that is happy in every way.

愿明亮喜庆的圣诞烛光温暖一年中的每个日日夜夜，祝你欢欢喜喜度圣诞，高高兴兴过新年！

Christmas time is here.I hope you have a wonderful New Year.May every day hold happy hours for you.

圣诞来临，祝新年快乐，愿你时时刻刻幸福欢乐！

May your Christmas be filled with special moment, warmth, peace and happine, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happine.

愿你的圣诞充满温馨，祥和，与亲人团聚的快乐，祝圣诞乐陶陶，新年乐无限。

Warm greetings and best wishes for happine and good luck in the coming year.

衷心祝福来年快乐、幸运！

Christmas should be a time of banked-up fines, the scent of flowers and wine, good talk, good memories and loyalties renewed.But if all else is lacking - love will do.

圣诞是这样美好的时光：炉火熊熊，花儿芬芳，醇酒飘香，殷殷祝福，美好回忆，恩爱日新。即便没有一切，只要有爱便足矣。

May the beauty and joy of Christmas remain with you throughout the new year!

愿圣诞美景与欢乐常伴随你！

Christmas greetings and best wishes!

致圣诞贺忱与最美好的祝福！

Wishing you every happine when Christmas is near, and expreing appreciation for your cares and concerns during the year.

圣诞即将来临，祝你快乐幸福，对你一年来的关心和照顾表示衷心的感谢。

Thinking of you at Christmas with a wish that is warm and sincere.Have a wonderful Christmas and joyous New Year!

以真挚热诚的祝福，在圣诞之际思念你。祝圣诞快乐，新年快乐！

Forget, forgive, for who may say that Christmas day may ever come to host or guest again.Touch hands!

愿知道圣诞节会不断来临的人们，忘却和宽恕以往的一切不快，让我们携手共进吧！

A wish for a truly merry Christmas and may the joy of Christmas linger in your heart all the year!

圣诞快乐！愿圣诞的喜悦整年萦绕你心间。

Wishing you a bleed Christmas and a New Year filled with happy surprises.

祝圣诞平安，新年中有意想不到的收获！

With the old wish that is ever new, may the greeting do its share toward making your Christmas a pleasant one.

老的祝福，却又常新，原此祝福，使你的圣诞更加愉快圆满。

Numerous loving wishes for my wife who will always be my valuable Christmas gift and everything to me.

无尽的爱恋与祝福，献给我的爱妻，你永远是我珍贵的圣诞礼物和我的一切！

Christmas is the most human and kindly of season, as the month of June with sunshine and the balmy breath of roses.

圣诞最有人情味，充满仁爱的时节，它如同阳光明媚、玫瑰吐露芬芳的六月。

Wishing you a Christmas of happy time and a New Year of happy days.

愿圣诞是你快乐的时节，愿新年是你幸福的日子。外贸客户圣诞祝福的邮件范例： Christmas Best Wishes to Customers Dear xxx

The holiday season offers us a special opportunity to extend our personal thanks to our friends， and our very best wishes for the future.

And so it is that we now gather together and wish to you a very Merry Christmas and a Happy New Year.We con -sider you a good friend and extend our wishes for good health and good cheer.

It is people like you who make being in busine such a pleasure all year long.Our busine is a source of pride to us， and with customers like you， we find going to work each day a rewarding experience.

We tip our glaes to you.Thanks again for a wonderful year.Yours sincerely, ×××× ×××× China

2.给未成交客户， Dear XX, Merry Christmas and happy New Year! The Christmas and New Year holiday is coming near once again.We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your family a Merry Christmas and a prosperous New Year.May your New Year be filled with special moment, warmth, peace and happine, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happine.It’s my honor to contact with you before, and my duty is to give you our best products and excellent service.Hope the next year is a prosperous and harvest year for both of us! Last but not least, once you have any inquiry about ****（products）in the following days, hope you could feel free to contact with us, which is much appreciated.Yours sincerely

3.给已成交客户，My dearest, Happy Christmas and new year!!! Many thanks for your contiguous supports in the past years, we wish both busine snowballing in the coming years.May your New Year be filled with special moment, warmth, peace and happine, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happine.Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated.

第16篇：外贸业务全套英文Email邮件(转)

Dear fazal：

Thank you for your letter.We are supply customers energy conservation and automatic and driving products with multi-functions, such as frequency inverter, servo motor and drive, motor environmental energy saver.We take this opportunity to write to you with a view to set up friend busine relations with you.My skype is teletionsales。 Yours faithfully Michael

外贸业务全套英文邮件范文（转）交易的第一步

1.向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the marketthat it is the best mountain bike available.Enclosed is our brochure.

Yours faithfully

2.提出询价

Dear Sir: Jun.1, 2001

Truly

3.迅速提供报价

Dear Sir: June 4, 2001

交易的契机

4.如何讨价还价

Dear Sir: June 8, 2001

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

Truly

6.正式提出订单

Dear Sir: June 15, 2001

Truly

7.确认订单

Dear Sir: June 20, 2001

Sincerely

8.请求开立信用证

Gentlemen: June 18, 2001

Sincerely

9.通知已开立信用证

Dear Sir: June 24, 2001

Sincerely

10.请求信用证延期

Dear Sir： Sep.1, 2001

Sincerely

11.同意更改信用证

Gentlemen: Sept.5, 2001

Sincerely

回复客户投诉的信函范文

客户投诉我们的同事工作效率和理解能力低下：

Michael:

I appreciate if u get involve with Jane， she is not following po\'s instructions and get back to us in the same subject with difference.Last week was Vet certificates， then Bill of ladings explanations， now is packaging when we are attaching all e-mail\'s for you and her reference which is been discued to be use on 3 months.We want to continue and trust in oiur relationship but it\'s iues which has to be stop.

I will appreciate if you come back to us with a determination for the future.

Thanks，

第一次草拟的回复如下(没发给客人)：

1 Re.the balance of packaging

It’s our fault that we did not explain well and cause the confusion.

When we advised 3 months in the early email， we meant to ship these packaging in 3 months， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month， but the ship date can be Nov.

Pls advise if you will be able to place the order in 1 month or you need more time.We will also improve and take care in future communication.Thank you.

2 Re.The communication efficiency

We review the emails of these days.For the email back and forth， we think the most important reason is because we do not know well about your company internal organization and each person’s work scope， so sometimes we do not addre the right person to clarify our questions， and the meage we received from different people is not consistent.We got this problem when we got back to you for Vet and BL.

Pls advise your company internal organization’s function， and we can contact the right person in future communication.Thank you.

Apology again for any inconvenience.We will take care and improve our communication in future.

修改以后，最终发给客人的版本：

1 Re.the balance of packaging

Sori for inconsistent info we provided and confuse you.

Pls advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future.Thank you.

2 Re: The communication efficiency

We did notice it take too many back and forth communication on B/L & Vet， it sounds to me that our people don’t know well about your internal organization， we addre question to improper people which come back inaccurate info and bring confusion to us， this create lots of unneceary back and forth communication & make both parties lo efficiency.

In order to improve communication efficiency， could you pls advise who we should addre for below area;

1.PO placement， PI (We notice both Mislay and Angela place Pos.)

2.Any question related to PO

3.logistic & Customs clearance， including import permit， Shipping document / Vet Document， etc.

4.New product development

5.Packaging & artwork approval

6.Production sample approval

7.Accounting (We suppose we should contact Michael Reid， pls double cfm)

Again， apology for inconvenience.We will improve communication efficiency in future.

? 外贸函电范文汇总

【世贸人才网：国际贸易商务人才门户更新时间： 2007-02-26 】【打印】【关闭】外贸函电书写基本原则

一、Courtesy 礼貌

语言要有礼且谦虚，及时地回信也是礼貌的表现。例如：

We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog.We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.

二、Consideration 体谅

写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。例如：

“You earn 2 percent discount when you pay cash.We will send you the brochure next month.”就比 “We allow 2 percent discount for cash payment.We won\'t be able to send you the brochure this month.” 要好。

三、Completene 完整

一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。

四、Clarity 清楚

意思表达明确，要注意：

（一）避免用词错误：

例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.此处bimonthly有歧义：可以是twice a month 或者once two month.故读信者就迷惑了，可以改写为：

1.We have two direct sailings every month from Hong Kong to San Francisco.2.We have semimonthly direct sailing from Hong Kong to San Francisco.3.We have a direct sailing from Hong Kong to San Francisco.

（二）注意词语所放的位置：例如：

1.We shall be able to supply 10 cases of the item only.2.We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。

（三）注意句子的结构：例如：

1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.

五、Concisene 简洁

（一）避免废话连篇：例如： 1.We wish to acknowledge receipt of your letter...可改为：We appreciate your letter...2.Enclosed herewith please find two copies of...可改为: We enclose two copies of...

（二）避免不必要的重复：

（三）短句、单词的运用：

Enclosed herewith----->enclosed at this time----->now due to the fact that----->because a draft in the amount of $1000----->a draft for $1000

六、Concretene 具体

七、Correctne 正确

外贸函电:约定约定

Appointments Dear Mr./ Ms., Mr.John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.If not, what time you would suggest.Yours faithfully 约定

尊敬的先生/小姐，

我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。

请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的

外贸英语函电范文外贸函电

Foreign Economic Relations & Trade Committee of What City Addre: 地址略------- Tel: 电话号码略

Fax: 传真号码略________ To: Ms Jaana Pekkala, Consultant for China Swi Organization for Facilitating Investments Fax: +41-1-249 31 33 Total pages of this fax: 2 _________________________ Dear Ms Jaana Pekkala, We understand from The Swi Busine Guide for China that your organization is helping Swi firms in seeking opportunities of investing in China and busine cooperating with Chinese partners.To establish busine relations with your organization and attract Swi companies\' investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate busine relationship with foreign companies.Our committee provides advice and aistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad.We also aist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms.Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade miions, seminars and busine briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction.Also, we are setting up a tannery zone in Tong\'erpu, the largest leather clothes producing and wholesaling base in North China.We invite Swi companies with most favorable polices to set up their firms in any form on tanning, leather proceing and sewage treatment.Any information on investment projects into What and on busine cooperation with firms in What is highly appreciated and will be pa on to anyone who have approached us with interest in similar project.You are also invited to our city for investigation and busine tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply.Sincerely yours, Qiming Di Commercial Aistant For Foreign Economic Relations & Trade Committee of What City

外贸英语函电范文:邀请与答复外贸函电:邀请与答复

Invitation and Reply Dear Mr./ Ms, We should like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above addre.Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully 尊敬的先生/小姐，

在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的

详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的

肯定答复

Dear Mr./ Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your aistance.Yours faithfully 尊敬的先生/小姐，

感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。我们乐于参加并计划展示我们前几年生产

的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。你诚挚的

否定的答复 Dear Mr./ Ms, Thank you very much for your invitation to attend the 2000 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully 尊敬的先生/小姐，

非常感谢您邀请我们参加2000国际商品交易会。由于我们将于同一时间到你市新开一家维修店，非常抱歉我们不能前去。

希望以后在某些场合见到您。您诚挚的

外贸函电:祝贺信

Congratulation letter 1 Dear Mr./ Ms, On the occasion of the 35th anniversary of your National Day, please accept our heartiest congratulations.May the trade connections between our countries continue to develop with each paing day! Yours faithfully 尊敬的先生/小姐，

值此国庆三十五周年之际，请接受我们最真诚的祝贺。愿我们两国之间的贸易联系持续发展。你诚挚的

Congratulation letter 2 Dear Mr.Minister Allow me to convey my congratulations on your promotion to Minister of Trade.I am delighted that many years service you have given to your country should have been recognized and appreciated.We wish you succe in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely 尊敬的部长先生，

请允许我向您升任贸易部长表示祝贺。多年来你对国家的贡献被认可，欣赏，我非常高兴。我们祝愿您在新的职位取得成功，期待我们两国在贸易发展上进一步合作。诚挚的

回信

Dear Mr./ Ms, Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the aistance you have given me in my work and look forward to better cooperation in the future.Sincerely 尊敬的先生/小姐，

感谢你来信对我的任命表达的祝贺。我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。诚挚的

外贸函电:咨询

Consultation Dear Mr./ Ms, We are much concerned that your sales in recent months have fallen considerably.At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is poible that you are facing difficulties of which we are not aware.If so, we would like to know what we can do to help.We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully 咨询

尊敬的先生/小姐：

我们非常关心你方销售近几个月大幅度下降。开始我们以为是市场疲软，但仔细研究问题，我们发现过去

这段时间贸易的总趋势是上升的。有可能你方面临我方还不知道的困难，如是这样，我方想知道是否能帮

助什么。我们期望收到关于问题的详细报告，及建议我们怎样帮助才能把销售恢复到原来的水平。您诚挚的

建立与发展关系函电们从我驻巴基斯坦使馆商务参赞处得悉贵公司的名称和地址，现借此机会与你方通信，意在建立友好业务关系。

我们是一家国营公司，专门经营台布出口业务。我们能接受顾客的来样定货，来样中可具体需要产品

的花样图案，规格及包装装潢的要求。

为使你方对我各类台布有大致的了解，我们另航寄最新的目录供参考。如果你方对产品有兴趣，请尽

快通知我方。一俟收到你方具体询盘，即寄送报价单和样本。

盼早复。

SPECIMEN：INTRODUCING BUSINESS OPERATION

Dear Sirs,

RE:TABLECLOTH

We have your name and adre from the Commercial Office of Chinese Embay in Pakistan.We take this opportunity to write to you with a view to set up friend busine relations with you.

We are a state-owned company dealing specially with the export of tablecloth.We are in a position to accept orders according to the customer\'s spmples.In the customer\'s spmples,request about the aorted pattern,specification and package of the needed goods can be indicated particularly.

In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list and sample to you as soon as we receive your specific inquiry.

Looking forward to your early reply,we are.

Yours faithfully

范文2求建立直接贸易关系

寻求建立贸易关系

我们和____交往多年,承他向我们推荐了贵公司。

目前，我们专门从事____地区的贸易,但尚未与贵公司有贸易交往。

由于我们对推销____感兴趣，故特致函，以求能早日与贵方建立直接的贸易关系。

我们期待贵方能寄来你们有兴趣出售的各种_____（货物）的详细说明和外销价格。我们将愉快地调

查我方市场可能销售的情况。

另一方面，若贵公司愿从我方购买产品，承蒙关照，请将你们感兴趣的货物逐项列表，一并寄来，以

便视我方供货能力，向贵公司提供一切所需的资料。

盼早日赐复。

范文3接受推荐客户

同意建立业务关系

谢谢贵公司5月7日来函，非常感谢____向你推荐了我们。承作为_____的出口商，你愿意与我们建立

直接贸易关系，这恰巧与我们的愿望一致。我们非常愉快地答复你对____所需要的资料。所附上的商品样

车，将会给你提供一套完整的各种货物的详细说明和出售价格。

目前，我们对混纺人造纤维感兴趣，如蒙贵公司寄来商品目录、样车以及有关需要的资料，便于我们

熟悉贵公司的供货用料和质量情况，将不胜感激。

我们保证，如果贵公司货物的质量及价格均具有竞争性，我方将大量订货。

欣然等候贵方通知。

范文4恢复业务往来

恢复业务往来

回顾去年贵我双方业务往来的记录，我们发现已很久未获贵公司的订单了。想来贵公司仍在经营我公

司的商品，请告知最近贵方推销打算和意图为感。如果你们对我公司在订货方面有什么意见或建议，请予

提出，以便我们慎重研究。你们必定乐于得悉我们的产品在工艺和包装方面都已做出了一系列的改进，现

特邮寄若干贵公司过去订货的新型式样品。当你们收到后，将会发现这些新型式很符合贵方要求，并将导

致贵我之间友好业务联系的恢复和发展。希望得到你们积极的响应。

范文5介绍商检业务

介绍商品检验情况

我们很高兴在此信中向贵方介绍我国商品检验方面的情况。

我国商品检验局是独立的检验机构，凡国家规定检验的进出口商品以及合同规定检验的商品，都由商

品检验局检验并出具证书。海关监管凭商检合格证书验放。商品检验局还接受对买方、卖方、运输和保险

部门申请的公证鉴定工作，如重量鉴定，残损鉴定，船舱检验。监督装卸，货载衡量，产地、价值、包装

证明，签封样品等，并出具证明。

为确保买卖双方利益，对出口商品允许买方在合同规定期限内复验。如发现质量、数量上有问题，买

方可凭第三者检验机构的证明向我出口公司提出异议。

我国商品检验局与国外检验机构已逐步建立相互委托的业务关系。此间商品检验局可以接受国外检验

机构或对外贸易关系人的委托，办理在我国的检验工作，也可委托国外检验机构为我们在国外办理检验。

你们如有询问，定会给予重视。

范文6介绍海关情况

介绍海关情况

我国进出国境的货物、运输工具、行李物品都由我国海关监督管理。所有进出国境的货物必须经过海

关查验放行后，货物才可以提取或装运。对出口货物的查验，一般是查验进出口许可证件。但对应进行商

品检验、动植物检疫、药物检验或者其他管制的货物，还必须查验有关主管机关签发的证件，例如出口法

定商检的货物就必须凭商检证核放。

凡经准许进出我国国境的货物，均应按照海关进出口税则，由海关计征进口税或出口税。进口货物以

到岸价格为完税价格；出口货物以离岸价格除去出口税为完税价格。

? 外贸函电:中英文函电范文对照

【世贸人才网：国际贸易商务人才门户更新时间： 2006-06-14 】【打印】【关闭】

外贸函电:回信

外贸函电:回信（英文版）

Dear Mr./ Ms,

Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the aistance you have given me in my work and look forward to better cooperation in the future.

Sincerely

外贸函电:回信（中文版）

尊敬的先生/小姐，

感谢你来信对我的任命表达的祝贺。我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。

诚挚的

外贸函电：回复投诉

外贸函电：回复投诉（英文版）

20 May 2000

Kee & Co., Ltd

34 Regent Street

London, UK

Dear Sirs:

Thank you for your letter of 20 May referring to your order no.252.We are glad to hear that the consignment was delivered promptly.

We regret, however, that case no.46 did not contain the goods you ordered.We have investigated the matter and find that we did make a mistake in putting the order together.

We have arranged for the correct goods to be dispatched to you at once.The relevant documents will be mailed to you as soon as they are ready.

Please keep case no.46 and its contents until called for by our agents who have been informed of the situation.

We apologize for the inconvenience caused by our error.

Yours faithfully,

Tony Smith

Chief Seller

外贸函电：回复投诉（中文版）

——先生:

多谢五月二十日有关第252号定单的来信。得悉货物及时运抵，感到高兴。

有关第46号箱错运货物一事，在此向贵公司致歉。经调查，发现装运时误将货物同放，所以有此错失。

该缺货已安排即时发运，有关文件准备好后会立即寄出。

错运的货物烦请代存，本公司已知会代理商，不日将与贵公司联络。

因此失误而引致任何不便，本公司深感歉意。

销售部主任

托尼.斯密思谨上

2000年5月20日

外贸函电：错运货物的回复

外贸函电：错运货物的回复（英文版）

20 May 2000

Kee & Co., Ltd

34 Regent Street

London, UK

Dear Sirs:

Thank you for your letter of 20 May regarding your order no.645.

We are sorry to learn that there was a mix-up in your order.We are now sending the consignment to you by airfreight.It should be with you within a week.

The neceary documentation will be sent under separate cover.

Please hold the goods which were wrongly shipped for collection.

We offer our sincere apologies for the delay.Should you have any further problems, please do not hesitate to contact us immediately.

Yours faithfully,

Tony Smith

Chief Seller

外贸函电：错运货物的回复（中文版）

——先生:

五月二十日有关第645号定单的来信收到。

得知错运货物，本公司感到抱歉。正确的货物已安排空运，应于一周内运抵。有关文件将加函寄上。

烦请暂存错运给贵方的货物。

如有任何疑问，欢迎与本公司联络。对于是次错失，谨再次表示歉意。

销售部主任

托尼.斯密思谨上

2000年5月20日

外贸函电范文汇总(1) 范文, 函电, 外贸, 汇总外贸函电书写基本原则

一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。例如： We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog.We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.

二、Consideration 体谅写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊

重对方。例如： “You earn 2 percent discount when you pay cash.We will send you the brochure next month.”就比 “We allow 2 percent discount for cash payment.We won\'t be able to send you the brochure this month.” 要好。

三、Completene 完整一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄

出含糊不清的信件。

四、Clarity 清楚意思表达明确，要注意：

（一）避免用词错误：例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.此处bimonthly有歧义：可

以是twice a month 或者once two month.故读信者就迷惑了，可以改写为： 1.We have two direct sailings every month from Hong Kong to San Francisco.2.We have semimonthly direct sailing from Hong Kong to San Francisco.3.We have a direct sailing from Hong Kong to San Francisco.

（二）注意词语所放的位置：例如： 1.We shall be able to supply 10 cases of the item only.2.We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。

（三）注意

句子的结构：例如： 1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.

五、Concisene 简洁

（二）避免不必要的重复：

（三）短句、单词的运用：

Enclosed herewith----->enclosed at this time----->now due to the fact that----->because a draft in the amount of $1000----->a draft for $1000

六、Concretene 具体

七、Correctne 正

确外贸函电:约定约定

总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您

。请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的外贸英语函电范文外贸函电

Foreign Economic Relations & Trade Committee of What City Addre: 地址略------- Tel: 电

话号码略

们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的详情我们一周内

将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的肯定答复 Dear Mr./ Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your aistance.Yours faithfully 尊敬的先生/小

姐，感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。我们乐于参加并计划展示我们前几

年生产的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。你诚挚的否定

的答复 Dear Mr./ Ms, Thank you very much for your invitation to attend the 2000 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully 尊敬的先生/小姐，非常感谢您邀请我们参加2000国际商品交易会。由于我们将于同一时间

到你市新开一家维修店，非常抱歉我们不能前去。希望以后在某些场合见到您。

退货英语表达

若非商品瑕疵我们并不接受退货，而瑕疵品将依照您的意愿替换（若尚有存货）或是退款。 We do not accept merchandise for return unle items are defective, in which case they will be replaced, subject to availability, or refunded at buyers discretion.

若因商品质量或由于我们的失误而导致的退货,将会保证得到100%的退款。 If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund.

我们提供90天的退货保证。

We offer a 90-day return policy.

礼品不设退货或退换现金。

Gifts redeemed are non-returnable and cannot be exchanged for cash.

有关退货事宜，请与您的产品供应商或售货商接洽。

Contact your products supplier or vendor for return instructions.

如果达成退货退款协议，本店铺会收取货品退回运费。我们在收到退回货物后，会退回款项。 If we have refunds agreements, you will be responsible for the return shipping charges.The balance will be refunded back to you after we receive the items.

货到付款英文

我公司坚持货到付款，不打任何折扣。

We insist on payment in cash on delivery without allowing any discount.

这是一家现金净流入的企业现金收入很稳定的企业，客户是货到付款，而供应商们发货后30日内就支付。

It was a cash positive busine whereby clients pay cash-on-delivery and suppliers are paid 30 days after delivery.

我们暂时只接受货到付款，不便之处，敬请原谅。客户于收货时请用现金付款。 We accept Cash On Delivery only up to this moment.Sorry for any inconvenience caused.

我公司不接受货到付款的支付方式，但可以考虑随单付款的支付方式。 We won\'\'t accept payment in cash on delivery, but may consider payment in cash with order.

通常我们接受即期信用证付款或电汇。我们从不接受货到付款的办法。 We usually accept payment by L/C at sight draft or by T/T in advance, but never by C.O.D.

成交价格英文

purchase price 成交价例句：

The purchase price is five million and eight hundred thousand dollars.成交价是港币五百八十万元。 The purchase price figures out at about seven million dollars.成交价合计为7000万美元左右。

concluded price 成交价格例句：

To have this busine concluded, you need to lower your price at least by 3%.为达成这笔交易，你方应至少减价3%。

Once the price had been agreed, a deal was quickly concluded.价格一经商定，交易很快就达成了。

knocked down price 例句：

If was the last one they had and they sold it me at a knockdown price.这是他们手中的最后一个，他们以低价卖给了我。

英语购物用语

请给我看看这件。

Show me this one, please.Please show me this one.

这个多少钱？

How much is that worth? How much, please? What does it cost? What do you charge for it? How much do you sell it for?

可以便宜一点吗？

Could you reduce the price a little? Could you come down a bit? Any chance of a lower price from you?

我试穿一下可以吗？ Could I try it on? May I try it on?

我买下了。 I’ll take it.

英文信范文一篇（写作提示）

英文信范文一篇

1234 Main Street XXX city, 12345 U.S.A.January 01, 2007-7-17

(Salutation),

You may write a busine letter to request information, to order a product, to apply to a school, or to seek employment.Whether you write or type a busine letter, be polite, specific, and neat.Keep a copy of every busine letter.

Use either the block or modified block form for a busine letter.Either form has six parts, including an inside addre.

(Complimentary Close) 英文信的写法-商务信函的写法的技巧

英文信的写法-商务信函的写法的技巧

1 使用齐头式书写商务信函- 即不使用缩进形式分割段落

2 商务信函的收信人地址应书写在信函上方，在发信人地址之下 3 在地址之下，隔双行书写日期

4 隔双行或是流出更多的空间使得文章的正文能位于信函篇幅中央。

5 男性收信人使用Mr.，女性收信人使用Ms，如果收信人有头衔，最好写头衔，如Dr.6 信的开端举出一个写信的缘由 (i.e.‘With reference to our telephone conversation...’ ) 7 写明写信的原因(i.e.‘I am writing to you to confirm our order...’) 8 注明信函自己的要求(i.e.‘I would be grateful if you could include a brochure...’) 9 如果想进一步联系，提出建议 (i.e.‘I look forward to meeting you at...’) 10 信函结束时别忘了表示谢意(i.e.‘Thank you for your prompt help...’) 11 注意结尾敬辞的对应 (i.e.‘Yours sincerely,’) 12 签名留出足够的位置并注明头衔

商务英语邮件写作-几点注意事项

现在的商务往来中，合作双方通常都使用电子邮件这种快速便捷的通讯方式。在商务英语邮件德写作中，

有以下几点注意事项供大家参考。

1.Email is much le formal than a written letter.Emails are usually short and concise.2.If you are writing to someone you don’t know, a simple \"Hello\" is adequate.Using a salutation such as \"Dear Mr Smith,\" is too formal.3.When writing to someone you know well, feel free to write as if you are speaking to the person.4.Use abbreviated verb forms (He’s, We’re, He’d, etc.) 5.Include a telephone number to the signature of the email.This will give the recipient the chance to telephone if neceary.6.It is not neceary to include your email addre as the recipient can just reply to the email.7.When replying eliminate all the information that is not neceary.Only leave the sections of text that are related to your reply.This will save your reader time when reading your email.

中文参考：

1.电子邮件是一种相对不是特别正式的信件。通常简短而精炼。

2.如果你是给你不认识的人写电子邮件，那么用简单的招呼用语\"Hello\"就可以了。如果用\"Dear Mr.Smith\"则显得过于正式。

3.如果写给你熟知的人，用语可以像平时说话一样。

4.可以用一些动词形式的缩写，比如：He’s, We’re, He’d, 等等。

5.签名中要包括你的电话号码。这样，如果需要的话，收信人可以跟你电话联系。 6.电子邮件中不需要附上你的电子邮箱地址。

7.回复别人邮件时，应该删除所有不需要的信息，这样可以给你的读者节省读邮件的时间。

第17篇：英文邮件

这样写英文Email,对方会感觉你很有礼貌，很有风度，很想帮助你～～～

需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。希望邮件的开头、结尾、一些客套的话能有不同的表达~~ 邮件的开头

感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。

Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。

Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.”

Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。

Thank you for all your aistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate … your help in resolving the problem.”Thank you raising your concerns.

就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” 在邮件的结尾

在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。

Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。

Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。

Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。

Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。

Thank you again for everything you\'ve done.这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。十种场合的表达 1.Greeting meage 祝福

Hope you have a good trip back.祝旅途愉快。 How are you? 你好吗? How is the project going? 项目进行顺利吗? 2.Initiate a meeting 发起会议

I suggest we have a call tonight at 9:30pm (China Time) with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。 We’d like to have the meeting on Thu Oct 30.Same time.十月三十号(周四),老时间,开会。

Let’s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。

I want to talk to you over the phone regarding iues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。

3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Should you have any problem acceing the folders, please let me know.如果存取文件有任何问题请和我联系。

Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon.期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments.请随意提出您的建议。

Any question, please don’t hesitate to let me know.有任何问题,欢迎和我们联系。 Any question, please let me know.有任何问题,欢迎和我们联系。

Please contact me if you have any questions.有任何问题,欢迎和我们联系。

Please let me know if you have any question on this.有任何问题,欢迎和我联系。

Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user’s behavior.您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/iue.如果可以,我希望你能负责这件事情。 4.Give feedback 意见反馈 Please see comments below.请看下面的评论。

My answers are in blue below.我的回答已标蓝。

I add some comments to the document for your reference.5.Attachment 附件

I enclose the evaluation report for your reference.我附加了评估报告供您阅读。

Attached please find today’s meeting notes.今天的会议记录在附件里。

Attach is the design document, please review it.设计文档在附件里,请评阅。

For other known iues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。 6.Point listing 列表

Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….

Some known iues in this release:1…….2…….声明中涉及的一些问题:1…….2…….

Our team here reviewed the newest SCM policy and has following concerns:1…….2…….

我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/iues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1…… 2……

目前数据如下: 1…… 2……

Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题

I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。

For the aignment ABC, I have the following questions:… 就ABC协议,我有以下几个问题:…… 8.Proposal 提议

For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议……

I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。

Achievo team suggest to adopt option A to solve outstanding iue…… Achievo团队建议应对突出问题采用A办法。 9.Thanks note 感谢信

Thank you so much for the cooperation感谢你的合作! Thanks for the information 谢谢您提供的信息! I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。 Thank you for your attention! Thanks to your attention! 谢谢关心! Your kind aistance on this are very much appreciated.我们对您的协助表示感谢。 Really appreciate your help! 非常感谢您的帮助! 10.Apology 道歉

I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉! I apologize for the late asking but we want to make sure the correctne of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。

外企工作邮件100句~很实用！来源：赵亮的日志

1.I am writing to confirm /enquire/inform you...我写信时要确认/询问/通知你。。。

2.I am writing to follow up on our earlier decision on the marketing campaign in Q2.我写信来追踪我们之前对于第二季度营销活动的决定。

3.With reference to our telephone conversation today...关于我们今天在电话中的谈话。。。

4.In my previous e-mail on October 5...先前在10月5日所写的信。。。

5.As I mentioned earlier about...如我先前所提及关于。。。

6.as indicated in my previous e-mail...如我在先前的信中所提出。。。

7.As we discued on the phone...如我们上次在电话中的讨论。。。

8.from our decision at the previous meeting...如我们在上次会议中的决定。。。

9.as you requested/per your requirement...按照你的要求。。。

10.In reply to your e-mail dated April 1，we decided...回答你在4月1日写的信，我们决定。。。

11.This is in response to your e-mail today.这是针对你今天早上来信的回复。 12.As mentioned before, we deem this product has strong unique selling points in china.如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。

13.As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending iues of our agreement.追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。

14.I received your voice meage regarding the subject.I’m wondering if you can elaborate i.e.provide more details.我收到你关于这个主题的留言。我想你是否可以再详尽说明，也就是再提供多一点细节。

15.Please be advised/informed that...请被告知。。。

16.Please note that...请注意。。。

17.We would like to inform you that...我们想要通知你。。。

18.I am convinced that...我确信。。。

19.We agree with you on...我们同意你在。。。

20.With effect from 4 Oct., 2008...从2008年10月4日开始生效。。。

21.We will have a meeting scheduled as noted below...我们将举行一个会议，时间表如下。

22.Be aured that individual statistics are not disclosed and this is for internal use only.请确保个人信息不会外泄且只供内部使用。

23.I am delighted to tell you that...我很高兴地告诉你。。。

24.We are pleased to learn that...我们很高兴得知。。。

25.We wish to notify you that...我们希望通知你。。。

26.Congratulation on your...恭喜您关于。。。

27.I am fine with the proposal.我对这份提桉没意见。

28.I am pleased to inform you that you have been accepted to join the workshop scheduled for 22-24 Nov,2008.我很高兴地告诉你，你已经被同意参加2008年11月22-24日的研讨会。

29.We are sorry to inform you that...我们很抱歉地通知你。。。

30.I’m afraid I have some bad news.我恐怕要带来一些坏消息。

31.There are a number of iues with our new system.我们的新系统有些问题。

32.Due to circumstances beyond our control...由于情况超出我们所能控制。。。

33.I don’t feel too optimistic about...我觉得不太乐观关于。。。

34.It would be difficult for us to accept...我们很难接受。。。

35.Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed.很不幸地，我必须这么说，自从收到你关于这个主题的询问，我们的看法都没有改变。

36.We would be grateful if you could...我们会很感激如果你可以。。。

37.I could appreciate it if you could...我会很感激如果你可以。。。

38.Would you please send us…? 可否请你寄给我们…？

39.We need your help.我们需要你的帮助。

40.We seek your aistance to cascade/reply this meage to your staff.我们请求你的帮助，将此信息传达给你们的员工。

41.We look forward to your clarification.我们期待你的澄清。

42.Your prompt attention to this matter will be appreciated.您能立即注意此事，我们将非常感激。

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43.I would really appreciate meeting up if you can spare the time.Please let me know what suits you best.如果您能抽出时间，我希望能与你见面，请让我知道您最适合的时间。

44.Please give us your preliminary thoughts about this.请让我知道你对于这件事情初步的想法。

45.Would you please reply to this e-mail if you plan to attend? 请您回信如果您计划参加？

46.Please advise if you agree with this approach.请告知是否你同意这个方法。

47.Could you please let me know the status of this project? 请让我知道这个计划的进度？

48.If poible, I hope to receive a copy of your proposal when it is finished.如果可能，当你完成提桉，我希望能收到一份复本。

49.I would appreciate it very much if you would send me your reply by next Monday.如果能在下周一前收到您的答复，我将非常感激。

50.Hope this is OK with you.If not, let me know by e-mail ASAP.希望您对此没有问题，如果不行，请利用电子邮件尽快让我知道。

51.Could you please send me your replies to the above questions by the end of June? 请您在6月份前答复我上述问题好吗？

52.May I have your reply by April 1, if poible? 如果可能，我可否在4月1日前收到您的答复？

53.If you wish, we would be happy to...如果你希望，我们很乐意。。。

54.Please let me know if there’s anything I can do to help.请让我知道任何我可以帮得上忙的地方。

55.If there’s anything else I can do for you on/regarding this matter, please feel free to contact me at any time.对于这件事，如果还有任何我能帮得上忙的地方，请不要客气，随时与我联络。

56.If you want additional recommendations on this, please let us know and we can try to see if this is poible.如果关于此事你需要额外的建议，请让我们知道，我们会尝试看看是否可能。

57.I’m just writing to remind you of...我只是写信来提醒您。。。

58.May we remind you that...? 我们想要提醒您。。。

59.I am enclosing...我附上。。。

60.Please find enclosed...请查阅附件。。。

61.Attached hereto...附件是关于。。。

62.Attached please find the most up-to-date information on/regarding/concerning… 附上关于某某的最新资料…

63.Attached please find the draft product plan for your review and comment.附上产品计划书的草稿，请审查及评价。

64.If you have any further questions, please feel free to contact me.如果你有任何问题，请不要客气与我联络。

65.I hope my clarification has been helpful.希望我的说明是有帮助的。

66.Please feel free to call me at any time, I will continually provide full support.请随时跟我联络，我会持续地提供全程支援。

67.Please let me know if this is suitable.请让我知道这是否恰当。

68.Looking forward to seeing you soon.期待很快能见到你。

69.We look forward to hearing from you soon.我们期待很快能得到您的回复。

70.Hope this is clear and we are happy to discu this further if neceary.希望上述说明很清楚，如有必要，我们很乐意再进一步讨论。

71.I look forward to receiving your reply soon.我期待很快能收到你的回复。

72.Looking forward to receiving your comments in due course.期待在预期的时间收到你的反馈。

73.I’ll keep you posted.我会与你保持联络。

74.Please keep me informed on the matter.请随时让我知道这件事的发展。

75.For any comments/suggestions, please contact Nadia at 2552-7482.任何评价或建议，请打电话2552-7482联络Nadia。

76.I would like to apologize for...我想就。。。道歉。。。

77.I apologize for the delay in...对于。。。的耽搁，我深感抱歉。

78.We are sorry for any inconvenience caused.对于产生任何不便，我们感到抱歉。

79.I am sorry for any inconvenience this has caused you.对于造成你的任何不便，我感到抱歉。

80.I’m sorry about last time.关于上次的事我很抱歉。

81.We apologize for not replying you earlier.对于未能早一点回信给你，我们感到抱歉。

82.I’m really sorry about this.关于这件事，我真的很抱歉。

83.Sorry, I’m late in replying to your e-mail dated Monday, April 1.抱歉，太迟回您在4月1日（星期一）发给我的邮件。

84.We apologize for the delay and hope that it doesn’t inconvenience you too much.我们为耽搁道歉，希望不会给您带来太多的不便。

85.Hoping that this will not cause you too much trouble.希望不会为您带来太多的麻烦。

86.Sorry if my voice meage is not clear enough.如果我的电话留言不够清楚,我深感抱歉.

87.Thank you for your help.谢谢你的帮助。

88.I appreciate very much that you...我非常感激你。。。

89.I truly appreciate it.我真的很感激。

90.Thank you for your participation.谢谢你的参加。

91.Thank you so much for inviting me.非常感谢你要请我。

92.Congratulations to all of you and thanks for your efforts.恭喜各位并谢谢各位的努力。

93.Your understanding and cooperation is greatly/highly appreciated.很感激你的理解及合作。

94.Your prompt response will be most appreciated.很感激你快速的答复。

95.Once again, thank you all for your commitment and support.再一次感谢你的承诺及支持。

96.Thanks for your input/clarification/meage.谢谢你的投入/澄清/信息。

97.Any comments will be much appreciated.对于您的任何建议，我将非常感激。

98.Thank you very much for everything you’ve done for me.谢谢你为我做的一切。

99.I would appreciate your kindest understanding with/regarding this matter.我很感激你对这件事情的理解。

100.Please convey my thanks to all the staff involved, they certainly did an excellent job.请表达我的谢意给那些有关的同仁，他们真的干得很好

第18篇：英文邮件

You\'ve got a mail！写英文邮件是技术活

你有没有想过，收发E-mail占用了你多少工作时间？留意过的人都知道那是一个不小的百分比，足见E-mail的重要性。写英文邮件是个技术活，首要的任务就是搭起E-mail的“骨架”，然后根据具体情况具体加进“血和肉”。

开场白也很有门道：正规写法,如学校写给Harry Potter,就是Dear Mr.Potter, 熟人写法，如小天狼星写给Harry Potter,就是Dear Harry,

亲密写法，如赫敏写给Harry Potter,就是Hi Harry,

不知名写法，如Harry Potter写给学校，就是To whom it may concern,

如果是回复邮件，可以先表谢意： Thank you for your prompt reply.Thanks for getting back to me.感谢你的回复！

Thank you for contacting our company.

感谢联系我们。

如果是发送邮件，直接切入主题： I am writing to enquire about… 我想问一下……

I am writing in reference to… 关于……我想说……

为了使正文简洁、有条理，可以

用：

连接词如first、second、next、finally

数字如1．2．3．4．项目符号如●

补充，二次感谢或期待回信： Thank you for your patience and cooperation.

谢谢你的耐心和配合。 I look forward to hearing from you.

期待你的回信。

If you have any other questions please feel free to contact me.If you have any questions or concerns, don\'t hesitate to let me know.

如有任何问题，请随时联系我。结束语 Best regards, Sincerely, Cheers,

第19篇：Ebay邮件回复范本

邮件回复范本

一、未收到货

1．美国国内定单有出货单号，（3-5天）

the usps only provide a delivery confirmation number instead of tracking number.therefore, the pakcage may not get updating even it is already on the ways, please wait 3 days more, if you do not receive it in 3 days, please email me back

2．美国国内定单有出货单号，（5-7天）

this order is shipped out right after you paid.however, the usps do not provide a tracking number instead of the delivery confirmation number.

if you don\'t receive the item in 10 days since you paid.we will believe the item is lost in transporation.and we will give u refund or resend another one to as you like.

3．美国国内定单有出货单号，（7-10天）

i understand it has been a while since you placed the orders from us, we have no idea just like u why the usps tracking info does not updated it at all.we will aume your package is lost, do you want to us either refund you or resend another one to u.

4．因缺货而延迟发货的定单（10天以上）

we contacted with the usps immediately after you told us the shipping updatus has not been updating.i was told that the package is mishand in their warehouse.after we filed up a claim, it is on the right track now.sorry again

5．低价值无跟单号产品，客户未收到货

because this item under $5, it shipped with out delivery confirmation number.it is hard for us to deal with this transaction since it is under 5 dollar and the cost by usps first cla mail is cost more than 2 dollar.so we have no choice to ship it out by usps first cla letter.we have no reason to cheat on 3 dollar.we definitly shipped it out but we can not track on it.

6．显示已送到，实际未收到

I see that the tracking information says the shipment has been delivered.but it looks like it was mi delivered.that is not our fault.Some of our customer got the same trouble and they can find the package by contact the local post office or their neighbour

7．国际包裹

No tracking info for first cla or priority mail.A customs declaration number LNXXXXUS will be displayed in your order.it usually take 14-21 busine day to Canada, and EU countries, and 21-30 busine day to other countries.please contact us when you do not receive your item within this range only.otherwise, we will ask you to keep waiting.

it is international shipping, so the package may be stuck in the customs, please wait a few more days.thank u

二、收到货与描述不符

1．数量不对，漏发工具等。重新安排发货

I am sorry for this iue, we are going to resend the miing items to u.the tracking# is xxxxxxxxx

2．发错货，请客户退回。重新安排发货

i am apologize for this iue.please return the item back to us by following instruction at http://return.phiconnect.com/id/techtreasure, and write ra# on the box.please use first cla mail, and add tracking number on it.the item must be returned in good package.we will resend a new one to u as soon as we receive the delivery confirmation number from u.please also show me a picture of the item you received to help us to identify the problem.thanks

3．产品有缺陷，可以使用。与客户商量部分退款

4．产品有缺陷，影响使用。退回重新安排发货或退款

5．产品不工作。退回重新安排发货或退款

6．可能是欺诈的客户。退回重新安排发货或退款

all the items have our own marks, and they are been double checked to ship.i would like to get this item back to identify the problem.if we have shipped the wrong item, I will iue full refund to you.

7．可能在安装中损坏的产品。退回重新安排发货或退款

All of our items are fully tested.However, we recommend our customer check the qaulity and tested funcationality of the parts in the motherboard first instead of installing it.because warrenty will be expired if the item is returned at broken or installed condition.

We offer exchange or refund to all of items come as broken, factory defective, or different with the item description.the customer must return the item back to us first in order to receive the exchange or refund.no exception!! we will physically inspect this defective parts.if there is no any man-made damage such as broken ribbon which is caused in installing.we will iue full refund to you if this parts is damage by installing, we will take a few picture to you, so you can file a claim with repair center.if you think this is fair, please go ahead to return it back to us.thank u

8．退货扣运费，客户有意见

sent the exactly item what you order from us, if you do not want to keep it.it is fine to us to accept your return.however, we only charge you $2.5 to cover our shipping cost since we have no fault in this transaction compared to other seller charge percent of restock fees.if you think this is not fair, please email us back

9．不肯退货的客户

the manufacture offer warranty to this parts.if you return the item back to us, we will get full refund from the manufacture, so we prefer you return this item back to us, and we will iue full refund to you

第20篇：如何回复工作邮件

“在商务交往中要尊重一个人，首先就要懂得替他节省时间”，电子邮件礼仪的一个重要方面就是节省他人时间，只把有价值的信息提供给需要的人。

要区分To和CC还有BCC（区分收件人、抄送人、秘送人）

1.To的人是要受理这封邮件所涉及的主要问题的，理应对邮件予以回复响应。（收件者：就具体某项工作而已，一般指直接处理者、需要跟进者、需要回复者）

2.而CC的人则只是需要知道这回事，CC的人没有义务对邮件予以响应，当然如果CC的人有建议，当然可以回Email.（抄送：指只需要知道，例如：上级、其他相关需知道的部门的同事）

3.而BCC是秘送，即收信人是不知道你发给了BCC的人了的。这个可能用在非常规场合。

4.TO，CC中的各收件人的排列应遵循一定的规则。比如按部门排列；按职位等级从高到低或从低到高都可以。适当的规则有助于提升你的形象！

5.只给需要信息的人发送邮件，不要占用他人的资源

6、转发邮件要突出信息

在你转发消息之前，首先确保所有收件人需要此消息。除此之外，转发敏感或者机密信息要小心谨慎，不要把内部消息转发给外部人员或者未经授权的接收人。

如果有需要还应对转发邮件的内容进行修改和整理，以突出信息。不要将RE了几十层的邮件发给他人，让人摸不着头脑。关于主题

主题是接收者了解邮件的第一信息，因此要提纲挈领，使用有意义的主题行，这样可以让收件人迅速了解邮件内容并判断其重要性。

1.一定不要空白标题，这是最失礼的

2.标题要简短，不宜冗长，不要让Outlook用„才能显示完你的标题

3.标题要能真反映文章的内容和重要性，切忌使用含义不清的标题，如“王先生收”

4.一封信尽可能只针对一个主题，不在一封信内谈及多件事情，以便于日后整理

5.可适当用使用大写字母或特殊字符（如“*！”等）来突出标题，引起收件人注意，但应适度，特别是不要随便就用“紧急”之类的字眼。

6.回复对方邮件时，可以根据回复内容需要更改标题，不要RERE一大串。关于称呼与问候

1.恰当地称呼收件者，拿捏尺度

邮件的开头要称呼收件人。这既显得礼貌，也明确提醒某收件人，此邮件是面向他的，要求其给出必要的回应；在多个收件人的情况下可以称呼大家、ALL.

如果对方有职务，应按职务尊称对方，如“x经理”；如果不清楚职务，则应按通常的“x先生”、“x小姐”称呼，但要把性别先搞清楚。

不熟悉的人不宜直接称呼英文名，对级别高于自己的人也不宜称呼英文名。称呼全名也是不礼貌的，不要逮谁都用个“Dearxxx”，显得很熟络。

2.Email开头结尾最好要有问候语

最简单的开头写一个“HI”，中文的写个“你好”；结尾常见的写个BestRegards，

中文的写个“祝您顺利”之类的也就可以了。

俗话说得好，“礼多人不怪”，礼貌一些，总是好的，即便邮件中有些地方不妥，对方也能平静的看待。关于正文

1.Email正文要简明扼要，行文通顺

Email正文应简明扼要的说清楚事情；如果具体内容确实很多，正文应只作摘要介绍，然后单独写个文件作为附件进行详细描述。

正文行文应通顺，多用简单词汇和短句，准确清晰的表达，不要出现让人晦涩难懂的语句。最好不要让人家拉滚动条才能看完你的邮件，千万不要学唐僧。

2.注意Email的论述语气

根据收件人与自己的熟络程度、等级关系；邮件是对内还是对外性质的不同，选择恰当的语气进行论述，以免引起对方不适。

尊重对方，请、谢谢之类的语句要经常出现。

电子邮件可轻易地转给他人，因此对别人意见的评论必须谨慎而客观。“邮件门”就是深刻的教训！

3.Email正文多用1234之类的列表，以清晰明确。

如果事情复杂，最好

1、

2、

3、4的列几个段落进行清晰明确的说明。保持你的每个段落简短不冗长，没人有时间仔细看你没分段的长篇大论。

4.一次邮件交待完整信息

最好在一次邮件中把相关信息全部说清楚，说准确。不要过两分钟之后再发一封什么“补充”或者“更正”之类的邮件，这会让人很反感。

5.尽可能避免拼写错误和错别字，注意使用拼写检查

这是对别人的尊重，也是自己态度的体现。如果是英文Email，最好把拼写检查功能打开；如果是中文Email，注意拼音输入法带给你的弱智同音别字。

在邮件发送之前，务必自己仔细阅读一遍，检查行文是否通顺，拼写是否有错误。

6.合理提示重要信息

不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不住重点，影响阅度。

7.合理利用图片，表格等形式来辅助阐述

对于很多带有技术介绍或讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐述，收件人一定会表扬你的体贴。

8.不要动不动使用：）之类的笑脸字符，在商务信函里面这样显得比较轻佻

Busine Email不是你的情书，所以：）之类的最好慎用。只用在某些你确实需要强调出一定的轻松气氛的场合，比如现在-：）附件

1.如果邮件带有附件，应在正文里面提示收件人查看附件

2.附件文件应按有意义的名字命名，不可用外星人才看懂的文件名

3.正文中应对附件内容做简要说明，特别是带有多个附件时

4.附件数目不宜

超过4个，数目较多时应打包压缩成一个文件

5.如果附件是特殊格式文件，因在正文中说明打开方式，以免影响使用

6.如果附件过大（不宜超过2MB），应分割成几个小文件分别发送，语言的选择和汉字编码

1.只在必要的时候才使用英文邮件

英文邮件只是交流的工具，而不是用来炫耀和锻炼英文水平的。如果收件人中有外籍人士，应该使用英文邮件交流；如果收件人是其他国家和地区的华人，也应采用英文交流，由于存在中文编码的问题，你的中文邮件在其他地区可能显示成为乱码天书。

2.尊重对方的习惯，不主动发起英文邮件

如果对方与你的邮件往来是采用中文，请不要自作聪明的发送英文邮件给他；如果对方发英文邮件给你，也不要老土的用中文回复。

3.对于一些信息量丰富或重要的邮件，建议使用中文。你很难保证你的英文表达水平或收件人中某人的英文理解水平存在问题，而影响邮件所涉及问题的解决。

4.选择便于阅度的字号和字体

中文老实点用宋体或新宋体，英文就用Verdana或Arial字型，字号用五号或10号字即可。这是经研究证明最适合在线阅度的字号和字体。不要用稀奇古怪的字体或斜体，最好不用背景信纸，特别对公务邮件。结尾签名

每封邮件在结尾都应签名，这样对方可以清楚的知道发件人信息。虽然你的朋友可能从发件人中认出你，但不要为你的朋友设计这样的工作。

1.签名信息不宜过多

电子邮件消息末尾加上签名档是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息，但信息不宜行数过多，一般不超过4行。你只需将一些必要信息放在上面，对方如果需要更详细的信息，自然会与你联系。

引用一个短语作为你的签名的一部分是可行的，比如你的座右铭，或公司的宣传口号。但是要分清收件人对象与场合，切记一定要得体。

2.不要只用一个签名档

对内、对私、对熟悉的客户等群体的邮件往来，签名档应该进行简化。过于正式的签名档会让与对方显得疏远。你可以在Outlook中设置多个签名档，灵活调用。

3.签名档文字应选择与正文文字匹配，简体、繁体或英文，以免成出现乱码。字号一般应选择比正文字体小一些。回复技巧

1.及时回复Email

收到他人的重要电子邮件后，即刻回复对方一下，往往还是必不可少的，这是对他人的尊重，理想的回复时间是2小时内，特别是对一些紧急重要的邮件。

对每一份邮件都立即处理是很占用时间的，对于一些优先级低的邮件可集中在一特定时间处理，但一般不要超过24小时。

如果事情复杂，你无法及时确切回复，那至少应该及时的回复说“收到了，我们正在处理，一旦有结果就会及时回复，云云”。不要让对方苦苦等待，记住：及时作出响应，哪怕只是确认一下收到了。

如果你正在出差或休假，应该设定自动回复功能，提示发件人，以免影响工作。

2.进行针对性回复

当回件答复问题的时候，最好把相关的问题抄到回件中，然后附上答案。不要用简单的，那样太生硬了，应该进行必要的阐述，让对方一次性理解，避免再反复交流，浪费资源。

3.回复不得少于10个字

对方给你发来一大段邮件，你确只回复“是的”、“对”、“谢谢”、“已知道”等字眼，这是非常不礼貌的。怎么着也要凑够10个字，显示出你的尊重。

4.不要就同一问题多次回复讨论，不要盖高楼

如果收发双方就同一问题的交流回复超过3次，这只能说明交流不畅，说不清楚。此时应采用电话沟通等其他方式进行交流后再做判断。电子邮件有时并不是最好的交流方式。

对于较为复杂的问题，多个收件人频繁回复，发表看法，把邮件越RE越高，这将导致邮件过于冗长笨拙而不可阅读。此时应即是对之前讨论的结果进行小结，删减瘦身，突出有用信息。

5.要区分Reply和ReplyAll（区分单独回复和回复全体）

如果只需要单独一个人知道的事，单独回复给他一个人就行了

如果你对发件人提出的要求作出结论响应，应该replayall，让大家都知道；不要让对方帮你完成这件事情。

如果你对发件人的提出的问题不清楚，或有不同的意见，应该与发件人单独沟通，不要当着所有人的面，不停的RE来RE去，与发件人讨论。你们讨论好了再告诉大家。不要向上司频繁发送没有确定结果的邮件。

点击“回复全部”前，要三思而行！

6.主动控制邮件的来往

为避免无谓的回复，浪费资源，可在文中指定部分收件人给出回复，或在文末添上以下语句：“全部办妥”、“无需行动”、“仅供参考，无需回复”。

正确使用发送，抄送，密送

怎么样，经过这一系列的讨论，大家对职场电子邮件中的礼仪应该有初步的认识了吧！归结到底，两句话：只发有必要的邮件，认真发邮件！

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