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Unit 2
Incentive奖励
Job title职衔
Training and staff development培训和员工发展
Pension养老金
opportunities for promotion升职提拔机会
Company car公司配给的车
Client service executive客户服务总管
Take ….with a pinch of salt对。。。将信将疑
Resources director人力资源部经理
Qualifications资格
Incumbent program岗位培训课程
Promote from within提拔内部员工
Intake从外部吸纳招收的员工
Grow and maintain customer relationship发展和维护客户关系 Brainstorming集思广益
Encompa包括
Research and development and manufacturing研发和生产 Perks外快
Final salary pension scheme按最终薪水给付的养老计划 Non-cash reward非现金形式的奖励
Career goal职业目标
Senior management高层管理人员
Distribution centre配送中心
Holding company控股公司
Subsidiarybranchdivision子公司
Turnover营业额
Document management文档管理
Innovative technology创新技术
Revenue收入
Miion statement目标宣言
Unit 3
sole trader独立法人
partnership合伙经营
franchise/ franchisor/ franchisee连锁店,特许经营 entrepreneurial spirit企业家精神
granting of a license同意发给许可证
trademark商标
charge one’s own prices自行定价收费
solicitor律师
profit margin利润率利差
branch out分支出来
Unit 4
Word of mouth口头宣传
Mail-shot邮寄广告
TV commercial电视广告
Billboard广告牌
Spam垃圾邮件,电子邮件广告
Banner横幅广告
Newspaper advert报纸广告
Internet advertising网络广告
Search engine搜索器
Delegate / delegator委派者
Helpful feedback有助的反馈
Constructive criticism建设性的批评
Bits and pieces零碎
Financial or psychological rewards物质上或精神上的报酬 Let go放手
Specific skills特长
Tailor work to the individual
根据特长分配工作
Give incentives
给予鼓励
Define the expectations and objectives
明确期望和目标
Delegate complete tasks
移交整体任务
Unit 5
To source art选择艺术品To commiion art定制艺术品Specialist knowledge专业知识
Expertise专家意见
Reference database参考数据库
Premise办公楼,单位
Social norm社会规范
Interaction人际
1.开个短会
2.主持会议
3.明白你的观点
4.参加会议
5.安排议程
6.做会议记录
7.进入会议的下个议程
8.同意某人的某个观点
9.达成协议
10.做个简短发言
1.Hold a brief meeting
2.Run the meeting
3.See your point
4.Attend the meeting
5.Set the agenda
6.Take the minutes
7.Move on to the nest item on the agenda
8.Go long with someone on the point
9.Reach am agreement
10.Give a short presentation
Unit 6
Recruitment招聘
Arrange an interview安排会面
Automated meage自动语音信息 Pay off the mortgage还清抵押贷款 Disciplinary procedures惩戒程序
Be taken redundancy被裁员
make redundancy裁员
Call centre systems呼叫中心
Give notice提出辞职
1.合同被取消
2.把此事告上仲裁法庭
3.把简历发给未来的老板
4.登录计算机
5.收件人没有回复
6.错误百出没有礼节的邮件
7.避免口头联系
8.作出决定
9.达成协议
10.为造成的不便而道歉
1.The contract has been cancelled
2.Take the case to a tribunal
3.Email the CVs to the prospective employers
4.Log on to your PC
5.The recipient doesn’t respond
6.Emails with tremendous inaccuracy
or complete pointlene
7.Avoid verbal contact
8.Decisions made
9.Deals struck
10.undo the damage
Unit 7
1.在销售部工作
2.一种不直接的销售方式:营销
3.从事创造性活动,公关活动
4.挨家挨户推销
5.拨打不期而至的电话
6.销售更具体实在
7.对公司的业绩有直接的影响
8.与不同性格的人打交道
9.就业部门
10.目标明确,充满激情
11.销售总监
12.推销口才
1.Work in sales
2.Marketing----a le direct way of selling a product
3.Work on creative campaigns with PRs
4.Door-to-door work
5.Cold calling
6.Sales is tangible
7.Has direct impact on a company’s results
8.Communicating with different personalities
9.Career department
10.In the buzz of a target-driven environment
11.Commercial director
12.Sales pitch
1.工作说明
2.商品或服务的好处能够符合顾客的要求
3.不言而喻
4.让顾客承受繁琐的商品性质细节
5.产品规格
6.产品尺寸
7.顾客的性格类型各不相同
8.推销员也能变化自如
9.拒绝,打击
10.继续征服下一位顾客
1.Job description
2.The benefits of their goods or services match the requirements
3.It goes without saying
4.Overload people with details
5.Product specification
6.Product Dimensions
7.Customers Come in all personality types
8.Sales people can vary
9.Knockbacks
10.Move on to the next customer
Unit8
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